Guesty vs Rentals United

Guesty has 161 reviews and a rating of 4.54 / 5 stars vs Rentals United which has 129 reviews and a rating of 3.99 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.54 / 5 (161)
3.99 / 5 (129)
Ease-of-Use
4.5 / 5
4 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4.5 / 5
4 / 5
Last Review Written
November 15, 2021
October 8, 2021
Pros/Cons
  • Pros

  • What I like most about this software is its ease of use and its compatibility with our other booking software. It is fast and reliable.
  • They are professionals at what they do, they treat you like family. Great support team (H*d*r is my trusted angel in the sky).
  • Cons

  • There is nothing that could have made my experience with Guesty worse.
  • Weekly, and at times, daily catastrophic failures. This company cost me tens of thousands of dollars, run.
  • Pros

  • These apps are optional, and you pay extra for them, but we are glad we found them.
  • The best part of this channel manager is the function that allows you to import the properties from Airbnb. It really saves you a lot of time.
  • Cons

  • Some errors (it is possible to fix them but sometimes it appears some errors when uploading the properties for example.).
  • I found it difficult to use, some overbooking, not answering very quick.
Pricing Range
Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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