All HaloPSA Reviews
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HaloPSA Reviews
Reviews Summary
Overall Rating
4.9Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.3
Customer Support
4.8
Value for money
4.5
Functionality
4.7
Pros
"It was such a great experience being able to integrate all of the tools that halsopsa supports, we have been able to track sales and projects better than ever before, leading us to be able to streamline how we advertise."
"I think there are so many excellent options to help customize everything for your company, however I have to reach out to customer services for a lot of help as the guides they provide are not always as detailed as they could be."
"I also like the ability to build runbooks based on the integrations."
Cons
"Helpdesk setup, ticket automations, the way billing can be handled and setup, reporting, where do i stop."
"The guides provided are not at comprehensive as they could be."
"They need to be complicated in order to be flexible and cover as many uses as possible and for the uninitiated or trained, this can make it more difficult to get things setup the way you want."
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