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HaloPSA vs TOPdesk

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Updated March 13, 2026

HaloPSA vs TOPdesk: Which is best for you?

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55+ software advisors
1 million+ businesses helped
2 million+ verified software reviews
Starting Price
$119.00

per month

$77.00

per month

Free Trial
Free Version
Screenshots
and Demo
Product Screenshot
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Product Screenshot
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Top Rated
  Features
Ticket Management
5.0
Support Ticket Management
4.86
Automated Routing
4.67
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Incident Management
4.54
Help Desk Management
4.50
Ticket Management
4.42
See All
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Pros / Cons
  • It was such a great experience being able to integrate all of the tools that halsopsa supports, we have been able to track sales and projects better than ever before, leading us to be able to streamline how we advertise.
  • Helpdesk setup, ticket automations, the way billing can be handled and setup, reporting, where do i stop.
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  • As an operator, and manager of other operators, I can easily draw reporting data across how many tickets are closed over a period of time which is awesome.
  • Sometimes i am missing some documentation about certain cases. But overal i can find what i need else i will contact the service desk.
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Ease-of-Use
4.3/ 5
4.3/ 5
Value for Money
Highest performing feature
in the comparison
4.5/ 5
4.3/ 5
Customer Support
Highest performing feature
in the comparison
4.8/ 5
4.5/ 5
Functionality
Highest performing feature
in the comparison
4.7/ 5
4.3/ 5
Support Options
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training Options
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
FrontRunners
N/A
N/A
Advisor
  Recommendations
N/A
N/A
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployment Options
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad