About Handshake

Handshake is an e-commerce and order management platform for small and midsize manufacturers and distributors. The solution can help users search for new customers, explore new geographies for sales, monitor customer engagements and manage retailers. Users can upload custom branding such as logos, taglines and images, build product catalogs and create separate catalog pages. Handshake displays real-time stock inventory, and stock availability is updated after every sale or return. A dedicated portal for retailers allows them to see their order history, place new orders, track shipments, make payments and more. Handshake also allows businesses to create promotional and landing pages that can be shared with retailers via email to promote a specific product and s...

Handshake Pricing

Questions? Contact us for a custom pricing plan for your deployment.

Starting price: 

$39.95 per month

Free trial: 

Available

Free version: 

Not Available

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Handshake User Reviews

OVERALL RATING

SECONDARY RATINGS

Ease-of-use

4.5

Value for money

4.5

Customer support

4.5

Functionality

4

Showing 1 - 5 of 133 reviews

User Profile

Carol

Verified reviewer

Company size: 2-10 employees

Industry: Biotechnology

Time used: Less than 12 months

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Value for money

out of 5
5

Functionality

out of 5

May 2021

a free alternative to other job listing sites!

I love this product because it allows your listing to be shared with colleges, which is very useful if you want to recruit college students.

Pros

Handshake is definitely an underrated gem, to say the least. Other platforms are quite expensive to post jobs, but this one is for free! Even though it is free, it does not diminish its features. You, as an employer, get to reach out to many schools and showcase your listings to many colleges. I've gotten great candidates from this site and I like how it caters to college students.

Cons

One of the things that is slightly annoying is that it takes a while for the listing to get approved on schools' pages. I do understand that you need to meet certain criteria, but it's not standardized across the board, therefore it gets confusing when trying to maintain your listing with different schools.

Reasons for choosing Handshake

I chose Handshake over ZipRecruiter because it was more cost effective, and easy to find good candidates.

Tina

Verified reviewer

Industry: Information Technology and Services

Time used: Less than 2 years

Review Source: GetApp

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5

August 2015

Save Time with Handshake

We provided our 65 sales reps with iPad back in 2010 and wanted to utilize it to it's full extent with apps that saved the sales reps time and saved us money. Handshake accomplished both of those. Back then- sales reps were handwriting order forms and faxing them to our customer service dept. Then we had 4 people in our home office manually entering those orders! That is so much wasted time on both sides and there was a lot of room for error. With Handshake- our sales reps can easily find the product, show the images to their account, and place the order within a few minutes. Then the order is sent directly into our system- no more manual data entry. Time saved by the sales rep- 1-2 hours each day, which means they could see an extra customer during the day (and make another sale!) or not have to work at night. Time saved by the home office 4-5 hours per day. Now 2 of those 4 people in our home office have been moved to other open positions in the department, saving us money that would have been spent hiring someone new. Overall the experience with Handshake has been exceptional. It's a great product, easy to use and very efficient. We now have over 200 sales reps internationally that have been using Handshake for almost 4 years and they love it!

Pros

Great customer service, very knowledgeable and courteous. They have a great team at Handshake- from the CEO to the Customer Support Specialists. There are no regrets with choosing Handshake for our sales rep ordering tool.

Cons

Just keep doing what you are doing Handshake!

Spencer

Verified reviewer

Company size: 51-200 employees

Industry: Wholesale

Time used: Less than 2 years

Review Source: Capterra

This review was submitted organically. No incentive was offered
4

Ease-of-use

out of 5
2

Value for money

out of 5
1

Customer support

out of 5
2

Functionality

out of 5

May 2019

Disappointing partnership

This is absolutely the worst company we have partnered with in my 12 years with my business. Their customer service is simply horrible and I'm worried they almost got shut down because they weren't PCI compliant even though they told us they were. They gave us 2 days. Yes, 2 days to find a new CC processor and have it setup. You can only use their specific processors which don't even work with all of their tech. Their processors costs $6000 more than what we were currently paying and Handshake refused to help in that cost. The process we have to do now is different than what was initially presented to us. They switched it mid contract and then refused to refund a prorated amount. It's highway robbery in my mind. Be very cautious of anything you sign with them. Even then they'll just end up changing it mid way through the contract. Absolutely disappointed in a company that would conduct business like that.

Pros

I liked the simplicity of it. It is a very basic system.

Cons

Disappointed in the promises made about the product and the contract put in place. Horrible to pay up front for the year.

Anonymous

Company size: 51-200 employees

Time used: More than 2 years

Review Source: Capterra

This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
5

Ease-of-use

out of 5
4

Customer support

out of 5
4

Functionality

out of 5

June 2021

Helped Me Get My First Job

Handshake catered to my expectations from employers and has even helped me get my first job. It is exceptional !

Pros

This software was easy to navigate and most importantly you can edit and upload resumes and cover letters.

Cons

Sometimes the software lags or does not load quick enough and I really hope they can resolve this issue soon because it is a very resourceful.

Kerry

Verified reviewer

Industry: Wholesale

Time used: Less than 2 years

Review Source: GetApp

5

Ease-of-use

out of 5
5

Value for money

out of 5
5

Customer support

out of 5

August 2015

Have not written an order for over 3 years

For producing orders quickly and reliably there is no equivalent app for electronic devices. it is slick and easy to use for my sales team. I use it on my iPhone 6 plus as my preferred device for creating orders as the iPad is sometimes not on me so I can run everything from this device including upto date sales reports. If a customer rings I can do the order there and then while on handsfree. I have all there sales history and the sales can be confirmed, emailed to client and in the office within seconds of saying good bye to my client. It does not get any better than this for creating orders.

Pros

Not complicated Can be used on iPhone or iPad Very very quick and we have thousands of skus and each reps produces up to10 orders a day and we have had not a single issue in 3 years Customer history is an invaluable sales tool Customer support the best I've ever experienced considering we are in Australia and there in USA Product matrix or variants

Cons

Not a single Con but Wishlist Able to produce a customer credit easily Customer history sorted there category in addition to the default date taken A user field that can be used to sort and filter customers by a unique run code A 4x2 grid or similar for showing product catalogue as we have to many products for the single item view

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