All HappyFox Help Desk Reviews
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HappyFox Help Desk Reviews
Reviews Summary
Overall Rating
4.6Ratings Breakdown
5
4
3
2
1
Secondary Ratings
Ease-of-use
4.4
Customer Support
4.6
Value for money
4.6
Functionality
4.4
Pros
"I was treated with kindness and they were happy to walk me through all the steps necessary to fix my issue."
"The software automates repetitive tasks and allows businesses to create custom workflows, reducing manual work and improving efficiency."
"Users can efficiently manage support tickets, automate tasks, and create custom workflows to enhance efficiency."
Cons
"All fairly good except the Knowledge Base interface which is abysmal."
"However, there may be a learning curve for new users, the pricing structure could be a concern for some businesses, and customization options may have limitations."
"The KB interface is terrible!"
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