# HappyFox Chat Software Reviews, Demo & Pricing - 2026 > Review of HappyFox Chat Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/happyfox1-profile --- [Home](https://www.softwareadvice.com/) / [Live Chat Software](https://www.softwareadvice.com/live-chat/) / HappyFox Chat Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # HappyFox Chat 2026: Benefits, Features & Pricing Wondering if HappyFox Chat is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews ## Overview HappyFox Chat 4.5 [(19)](https://www.softwareadvice.com/crm/happyfox1-profile/#reviews) Pricing Starting at $29.00 per month ### About HappyFox Chat HappyFox is a cloud-based help desk solution that provides artificial intelligence (AI) chatbots to businesses across various industries, including computer and software, education, travel and leisure, media and publishing, energy, retail, and more. HappyFox sorts tickets based on priority and then organizes them based on pre-determined criteria, so that each queue is relevant and managed in a logical manner. Email templates help manage repetitive queries, and these templates can be customized to ensure a relevant response from support team members to clients. Users can utilize the chatbots to quickly retrieve predefined responses for repetitive queries, improving customer experience with the brand. HappyFox offers security features including SSL enabled help desk, encryption by 256 bit AES algorithm, role-based permissions and restricted access based on IPs. Pricing is available on monthly subscriptions and support is extended via email and phone. Wondering if HappyFox Chat is right for your organization? Our Live Chat Software selection experts can help you in 15 minutes or less. ## HappyFox Chat User Interface ## Popular HappyFox Chat Alternatives Main Product HappyFox Chat 4.5 [(19)](https://www.softwareadvice.com/crm/happyfox1-profile/#reviews) Ratings Breakdown - 4.79Ease of use - 4.53Value for money - 4.33Customer support - 4.53Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Alternative Product [LiveChat](https://www.softwareadvice.com/help-desk/livechat-profile/) 4.6 [(1724)](https://www.softwareadvice.com/help-desk/livechat-profile/reviews/) Ratings Breakdown - 4.65Ease of use - 4.49Value for money - 4.59Customer support - 4.49Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3440)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Ratings Breakdown - 4.48Ease of use - 4.41Value for money - 4.49Customer support - 4.35Functionality Pricing Starting at $19.00 per month Get Price Alternative Product [Tidio](https://www.softwareadvice.com/live-chat/tidio-chat-profile/) 4.7 [(590)](https://www.softwareadvice.com/live-chat/tidio-chat-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.48Value for money - 4.63Customer support - 4.61Functionality Pricing Starting at $24.17 per month Get Price ## HappyFox Chat Pricing and Plans Starting price: $29.00 per month Free Trial Free Version Starter $29.00 flat rate, per month Plan includes: - 265-Bit Encryption - Canned Responses - Chat History - Chat Ratings - Email Transcripts - File Sharing Over Chat - Geofencing - Message Read Receipts - Mobile Apps - Mobile Friendly Chat Widget Read More Growth $49.00 flat rate, per month Plan includes: - 265-Bit Encryption - Canned Responses - Chat Barge-in - Chat History - Chat Ratings - Custom Pre-Chat Fields - Custom Visitor Tracking Filters - Email Transcripts - File Sharing Over Chat - Geofencing Read More Scale $149.00 flat rate, per month Plan includes: - 265-Bit Encryption - Canned Responses - Chat Barge-in - Chat History - Chat Ratings - Chat Routing & Queueing - Custom Pre-Chat Fields - Custom Visitor Tracking Filters - Email Transcripts - File Sharing Over Chat Read More Scale Plus $299.00 flat rate, per month Plan includes: - 265-Bit Encryption - Canned Responses - Chat Barge-in - Chat History - Chat Ratings - Chat Routing & Queueing - Custom Pre-Chat Fields - Custom Visitor Tracking Filters - Email Transcripts - File Sharing Over Chat Read More Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## HappyFox Chat Features - Popular features found in Live Chat Autoresponders Canned Responses Chat/Messaging File Sharing Mobile Access Multi-Channel Communication Real-Time Notifications Support Ticket Management Third-Party Integrations Transcripts/Chat History Transfers/Routing - More features of HappyFox Chat AI Copilot Alerts/Notifications API Chatbot Customer Support Customizable Branding Email Templates Feedback Management Geotargeting Live Chat Offline Form Proactive Chat Real-time Consumer-facing Chat Reporting/Analytics Website Integration Widgets ## HappyFox Chat Integrations BigCommerce Integration rated undefined from -1 review Adobe Commerce Integration rated undefined from -1 review Salesforce Sales Cloud Integration rated undefined from -1 review Segment Integration rated undefined from -1 review Mailchimp Integration rated undefined from -1 review SugarCRM Integration rated undefined from -1 review See all 40 integrations ## HappyFox Chat User Reviews Overall Rating 4.5 Ratings Breakdown 5 68% 4 26% 3 0% 2 0% 1 5% Secondary Ratings Ease of Use 4.8 Value for money 4.5 Customer support 4.3 Functionality 4.5 Have you used HappyFox Chat and would like to share your experience with others? Michel G. Verified reviewer Internet 11-50 employees Used daily for less than 12 months Review source Reviewed December 2018 Great tool, with a small lack of features 5 Ratings Breakdown 5 Ease of use 3 Value for money 2 Customer support 5 Functionality Pros: HappyFox Chat is slightly over-priced for its availability. Once we spoke to a very kind sales-man from them, we were pleased with the integration of dozens of APIs with other platforms. The interface is certainly appealing. Cons: HappyFox chat lacks certain features such as keeping both support members when transfering a chat until one takes over. We also found a slight issue with scheduling more than 1 language on the interface. Read More VR Verified Reviewer Arts and Crafts 2-10 employees Used daily for less than 6 months Review source Reviewed April 2026 Happy as a FOX 4 We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money." Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: its user-friendly interface, robust integration capabilities, and cost-effective, unlimited agent pricing Cons: there is limited reporting capabilities compared to rivals and occasional bugs in the Android mobile app Reasons for switching to HappyFox Chat We switched due to the cost and ended up saving money Read More Karri K. Verified reviewer Retail 11-50 employees Used daily for less than 6 months Review source Reviewed November 2018 Fatal issue on Android and they couldn't fix it in 30 days.- 1 Ratings Breakdown 5 Ease of use 1 Value for money 2 Customer support 1 Functionality Pros: Well, it's fairly easy to use and fairly affordable compared to competition. Cons: They had a problem with smaller Android devices where user couldn't basically send a message using the chat as the text typed wasn't showing. Told about the problem to the company, and they were not able to solve it in 26days (as of now). So you've got a fatal error with like 30% of the devices and you're not all red flag trying to solve the problem? Not good. Read More NC Nicola C. Verified reviewer Mental Health Care 11-50 employees Used daily for less than 6 months Review source Reviewed July 2020 Brilliant to have unlimited agents 4 HappyFox has been easy to integrate into our services, the agents prefer its versatility to the old platform we are using and the ability to have unlimited agents is a lifesaver for us! Ratings Breakdown 4 Ease of use 5 Value for money 3 Customer support 4 Functionality Pros: Having unlimited agents is such a relief. We switched from another chat function platform because they charged for each additional agent. We have saved a lot of money in the long run and we're so glad to have made the move! The system is a much sleeker version than we had before, with some cleaver features that have really helped improve our service. Cons: The analytics aren's as comprehensive as the platform we are using before, but they do show the basic info of how many chats we have on certain days. Reasons for choosing HappyFox Chat Because of the unlimited agents option Reasons for switching to HappyFox Chat Zendesk were very expensive with poor customer service. Read More JN John N. Verified reviewer Telecommunications 2-10 employees Used daily for less than 6 months Review source Reviewed June 2019 Helped Konnekt sell more seniors video phones in the first 2 weeks 5 HappyFoxChat helps Konnekt with customers who don't like to telephone us to enquire about seniors video phone, and who need instant answers (which email doesn't provide). It also helps our customers in other time zones where they don't want to be on the phone so early/late (because they might be typing from their bedroom or a shared living area). It also helps with customers whose first language is not English. It is gaining Konnekt more seniors video phone sales and leads, and allowing us to help more customers who have an elderly parent who struggles with loneliness, social isolation, memory loss or who simply can no longer use a tablet or phone. Ratings Breakdown 4 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: Great support. Automatic translation. Works with CRM, WordPress, Google Analytics, MailChimp, etc etc. Android app available. When I'm busy, I can either show no chat available, or have an offline email-only "mode". Cons: I would've liked the live chat preview to be included in the cheaper product option, but this is really a minor issue or a "wish". We love the product and use it daily. Reasons for choosing HappyFox Chat 1\. Live translation. 2. Great support. 3. Integrations (WordPress, CRM, and a long long list) that we might use in the future. 4. Smartphone apps. 5. Offline options (hide chat, or go to email). Read More VR Verified Reviewer Education Management 501-1000 employees Used daily for less than 6 months Review source Reviewed February 2021 So easy! 4 Overall this has been a great product so far and we look forward to using it for a long time! Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: This is one of the easiest chat features to implement. We just started using it this week, but it's very user friendly and is helping us with our technology work tickets. We started organically by not advertising, but people are starting to see the chat button and use it for their quick questions. Cons: We don't have any complaints so far. I suppose it would be nice if it integrated into our ticket system so it was easy to create a ticket right from the chat. Read More Lachezar Y. Verified reviewer Hospitality 11-50 employees Used daily for less than 6 months Review source Reviewed August 2016 Excellent 5 So far this is the best online chat for WooCommerce. It is quick, it is simple and it is complete. Invoices, order status and any other info are available for every customer. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: Customer history of chats and actions is provided real-time. Plenty of extensions. Affordable. Awesome customer support :) Nice commands Cons: App is paid Missing - Cobrowsing; Push-pages, remote screenshots Read More CK Clay K. Verified reviewer Education Management 501-1000 employees Used weekly for less than 12 months Review source Reviewed June 2022 HappyFox Chat Review 5 HappyFox Chat is great and if you're already using HappyFox Help Desk it makes complete sense to use the chat as well. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: HappyFox chat is easy to use and has decreased our overall response time drastically. Our users are very satisfied with how quickly we can come to a resolution. Cons: The only thing that would be nice is if there was built-in spellcheck. It's really not an issue, more so just a feature request. Read More Arnaud D. Verified reviewer 51-200 employees Used daily for less than 6 months Review source Reviewed June 2018 Very comprehensive 5 Perfect integration Ratings Breakdown 5 Ease of use 5 Value for money 4 Customer support 5 Functionality Pros: I use this software daily on my WooCommerce website. What I like the most is the ease of use and the very comprehensive integration that is allowed with WooCommerce Cons: I would say that even if it is very easy to use, the numerous sections and menus can be just a bit messy sometimes Read More Russ H. Verified reviewer Non-Profit Organization Management 1001-5000 employees Used daily for less than 6 months Review source Reviewed August 2016 Awesome App AND Support 5 The app does everything I need and more. AND they're adding new features almost weekly. The one app I need for all live customer service. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: WooCommerce and Facebook tie-in. Intuitive and easy to use. Read More Showing 1 - 10 of 19 Reviews Load More Reviews ## Other Top Recommended Live Chat Software [Slack](https://www.softwareadvice.com/remote-support/slack-profile/) **4.7** (24119) Recently recommended **0** times [WhatsApp](https://www.softwareadvice.com/customer-communications-mngt/whatsapp-profile/) **4.7** (16375) Recently recommended **0** times [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) **4.5** (4463) Recently recommended **0** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **0** times Stuck Between Options? Our experts can help you compare HappyFox Chat with other top options, so you can find the best fit for your needs. ## See what companies are saying about Software Advice