BenchmarkONE vs PracticePanther Legal Software

RATING:

4.4

(155)

BenchmarkONE has 155 reviews and a rating of 4.43 / 5 stars vs PracticePanther Legal Software which has 506 reviews and a rating of 4.68 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (155)
4.7 (506)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4.5 / 5
Customer Support
4.5 / 5
4.5 / 5
Functionality
4 / 5
4.5 / 5
Last Review Written
November 14, 2022
April 19, 2024
Pros/Cons
  • Pros

  • It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.
  • Very good value for the money. The scoring is very helpful in qualifying prospects and interest.
  • Cons

  • It's hard to see what clients you've communicated with that day.
  • Sometimes difficult to get email reports to show the contacts asociated.
Read all user reviews
  • Pros

  • This software is the most intuitive, responsive and useful that I have tried...and I have test driven four of the top recommended products.
  • The program is very easy to use. The transition from our old client management was an ease and quick process.
  • Cons

  • If you leave a bad review for their company they will call and address the review immediately, but they will not address the underlying issue that resulted in the bad review.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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Product Demo
Product Screenshot
N/A
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos