Add these two options and it is 5 stars all day!!!  Customer service is phenomenal and the introductory coaching sessions are great. Lindsey Stroud did a wonderful job getting me up and going.

It has transformed my company in terms of lead tracking and management. It's so easy to set up and use, and is extremely well-priced.

Very good value for the money. The scoring is very helpful in qualifying prospects and interest.

The customer service is very knowledgeable and responsive. Based on the actions of your contact, you can automate trigger emails and reminders.

The software provides a nice dashboard to analyze the distribution of your emails. I also like the additional tasks that can be added to each email out reach.

I love the fact that you're able to get so much data from your website and whatever integrations you set up with Hatchbuck.

It's hard to see what clients you've communicated with that day.

Hatchbuck helps us with marketing emails. It helps defining campaigns easily and let our sales team manage prospects within its CRM tool.

If you have a large customer base, then you are foolish not to be using this software.

Lead tracking, prioritization, campaigns, nurturing.

If you are looking for a basic crum that gives you the ability to personalized email marketing hatchbuck a great choice and affordable.

One of the best features is that you can see who all open your emails and the email marketing gets you know about what the users click on.

Sometimes difficult to get email reports to show the contacts asociated.

We have had to put a lot of effort in to get the product loaded with our client information. However, this is mostly a reflection of how disorganized we were to begin with.

Simple contact database management. Easy to use template designer.

Hatcbuck includes all of this functionality accessible through a single platform. This is amazing, and I am happy I selected Hatchbuck to support our Marketing Team, Sales Team and Account Managers.

I'm not crazy about the HTML design tool. Or, perhaps, I'm a lousy designer?)  It seems too old-fashioned.

Lindsey has been so great and patient while we are setting up our systems and processes. Her training is easy to follow and Hatchbuck has been very user friendly and easy to train our staff.

It's very user friendly and they are open to suggestions for improvement from their customers. Their support team is also fabulous.

I wish for my e-commerce client that you could incorporate abandoned cart emails.

The integrated email is pretty smooth, too ... and I love the analytics. I also appreciate that this is web-based so we have access anywhere (though I do wish it were mobile-friendly).

Overall, a cool solution that is well worth its investment at a fraction of the price of competitors, and a friendly team to help navigate the first steps.

Ease of use, ability to get it set up without engineers. The tasks and campaigns are also AWESOME.

This software is great because you have contact with a live specialist who can help you navigate through the system.

I love the drag and drop builder, and being able to view stats.

Most Expensive Worst Experience You Will Ever Have.

IT is sometimes hard to organize and sort files.

This is a sales persons greatest tool. In addition you can create custom objects to enable the support team to better work cases.

Salesforce Marketing Cloud is great and only getting better.

It's is very costly as compared to others I  the market.

I really enjoy the interface  it is easy to use and has a lot of features that aid you in finding the help you need. It also helps out business in more than one ways.

Documentation is poor and almost always not descriptive enough and outdated. The system itself is very buggy.

Good enterprise solution but lots of customization.

Got duped by salesforce salespeople into thinking this is cutting edge technology.

Not only do you pay a PREMIUM price for Marketing Cloud, but you'll also end up spending more time than you should trying to figure out this product.

The support and training from SF have been excellent.

I like that Send Time Optimization was included, this was extra with the previous e-mail marketing product we used.

This product poses itself as top of class, but that's only in pricing.

Also opening a ticket with customer support is a pain, especially if you don't have a Salesforce login (I've tried both with and without.).

I love Journey Builder and its native connections to Salesforce. Dynamic capabilities are extremely robust.

You get the benefit of an easy to use email platform, and the ability to automate workflows to enhance the personation of your customers.

Salesforce is good, but HubSpot is a better CRM.

Salesforce Marketing Cloud was easy to use and easy to teach people how to use. It was a cost effective product.

Like all of Salesforce's products, their marketing cloud is an extremely powerful tool with lots of customizable capability and robust features.

Can be a lag between menus/options however nothing big. No real big complaints on our end any issues are rep is there to meet our needs.

We have a Sales cloud integration which does not work well with Marketing cloud.

Also, even though it's the same company, the integration between Salesforce and Marketing Cloud is complex and just basically terrible. Cloud Pages Smart Capture forms are useless.

The user interface is horrible therefore it is not easy to navigate through the application.

Salesforce helps my salesman keep the group on the same page. Chatter works great and you can put reports on it that everyone can see.

Encourages cross-team communications. Great support from the vendor, and strong community of users and third-party integrators.

Maybe it's a little difficult to learn at first, but the learning phase is quite fast and you end up knowing it very quickly.

If you pay the money, you can make salesforce into an amazing wonderful tool for your business. It's capabilities and customizations can really make your business run smoothly.

It's one of the most popular CRM, so most people are familiar with it. As such, it integrates with several other software tools out there.

Ampscript is required for many complex landing pages and emails. Difficult to use for a single user with no development background.

Easy to use (especially with Content Builder), lots of customization, allows me to send to Salesforce Reports/Lists.

Thats a problem because most Marketing Teams do not write code.

This system has a lot of advanced features which is really cool. It provides different integrations with other systems which is very useful.

Very useful for establishing end to end consumer journeys.

US Dollar

BenchmarkONE (formerly Hatchbuck) is a sales and marketing solution designed for small to midsize businesses. The integrated solution offers combined sales automation, marketing automation and email marketing features. BenchmarkONE is a good fit for a wide range of businesses, including teams in advertising, consulting, hospitality, real estate and more.


BenchmarkONE includes features to help users more effectively maintain and track both prospective and existing clients. Contacts can be imported from Outlook, Excel, and LinkedIn, while leads can be captured from the company website, blog or social media sites with a straightforward "drag and drop" form builder.


BenchmarkONE offers a robust library with 450 email templates that can be used directly or can be customized using the software's template builder. Users can set up automatic emails to specific groups of contacts and track the progress of campaigns. The software runs on both Mac and PCs, and can be accessed via any device with Internet connectivity, including iPads.



LongDescription

Real Time Analytics

Multi-Channel Marketing

Lead Capture

Document Storage

Activity Tracking

Customer Segmentation

Drip Campaigns

Real Time Monitoring

Sales Pipeline Management

Calendar/Reminder System

Task Planning

Pipeline Management

Customer Database

Customizable Fields

Collaboration Tools

Activity Management

Campaign Scheduling

Template Management

ROI Tracking

Campaign Segmentation

Email Tracking

Campaign Planning

Lead Generation

Email Templates

Email Distribution

Contact Management

Lead Management

Email Marketing

Mobile Access

Real Time Data

Click Tracking

Marketing Automation

Landing Pages/Web Forms

Social Media Integration

Workflow Management

Email Management

Dynamic Content

Activity Dashboard

Alerts/Notifications

Reporting & Statistics

Segmentation

Website Visitor Tracking

Customizable Templates

Lead Nurturing

Interaction Tracking

Web Forms

Real Time Reporting

Customizable Branding

Reporting/Analytics

Contact Database

Prioritization

Campaign Analytics

Lead Qualification

Customizable Forms

Client Management

Drag & Drop

Auto-Responders

Pipeline Reports

Tagging

Task Progress Tracking

Third Party Integrations

Appointment Scheduling

Task Management

Campaign Management

Search/Filter

Mac OS

Web browser (OS agnostic)

Windows 8

Plans for every budget. Check out our Free Forever plan: 250 contacts and 500 emails per month!

Paid plans starting at $29/month. Save when you choose annual pricing.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

Self-Employed

2-10

11-50

51-200

BenchmarkONE

Live Online

Webinars

Documentation

Videos

Audience Studio is a data management platform (DMP) designed to help businesses deliver personalized marketing experiences by capturing and storing data signals from multiple sources. Advertisers can utilize machine learning technologies to define audience segments and a device graph to understand their footprints across channels. 


Audience Studio includes Salesforce's Einstein application, which allows administrators to gain insights into customer journeys and uncover new audiences based on events or actions. It also offers a consent management module, which lets businesses configure consent frameworks for multiple markets, request data deletion and modify rules to meet regulatory compliance across the organization.


Formerly known as Salesforce DMP, Audience Studio is sold as stand-alone and as a part of Marketing Cloud on monthly and annual subscriptions. Support is extended via phone, email, documentation and other online measures.



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