Heap CRM Software


 

Heap CRM is a cloud-based customer relationship management solution suitable for small businesses. Primary features include contact management, lead management, scheduling and sales automation.

The lead management feature allows users to handle sales contacts and schedule customer communications. They can use the email automation feature to send automated emails to various sets of leads at different times. The dashboard feature allows users to view overdue, upcoming and current events. It offers integration with Google Docs, Google Contacts, iGoogle and Google Buzz.

It is compatible with Windows, Mac and Linux operating systems. It is also compatible with Palm Pre, Android, BlackBerry, iPad and iPhone devices. It also features offline mobile access that allows users to access Heap CRM data on mobile devices even when offline. Customer support is offered via email. Other help options include video tutorials and knowledge base.

 

Heap CRM - Dashboard
 
  • Heap CRM - Dashboard
    Dashboard
  • Heap CRM - Messages
    Messages
  • Heap CRM - Calendar
    Calendar
Supported Operating System(s):
Windows 7, Windows Vista, Windows XP, Mac OS, Linux, HP-UX, AIX, Solaris, Unix, IBM OS/400, Web browser (OS agnostic), Windows 2000, Windows 8

1 Review of Heap CRM

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Sabrina from Marlene funding
Number of employees: 51-200 employees Employees number: 51-200 employees

September 2017

September 2017

So far so good. We are very early but seems better than our alternative .

Ease-of-use

Functionality

Product Quality

Customer Support

Value for Money

Ease-of-use
Usability
Functionality
Functionality
Product Quality
Quality
Value for Money
Value
Support
Pros

Captures all touch points without you needing to map which things you want to capture. It allows you the greatest flexibility.

Review Source: Capterra