Help Desk Premier
About Help Desk Premier
Help Desk Premier Pricing
Starting price:
$995.00 one time
Free trial:
Available
Free version:
Not Available
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Most Helpful Reviews for Help Desk Premier
3 Reviews
Christina
Used free trial
OVERALL RATING:
5
EASE OF USE
5
CUSTOMER SUPPORT
5
Reviewed April 2013
Help Desk Premier
I would highly recommend this product.
PROSThe application had all the features I needed at a very budget friendly price. It is very easy to navigate and train new technicians on. The combination of the views and escalation features let us set up simple and complicated rules easily.
CONSWe had to enter our assets manually due to there not being an automated inventory module with the product.
patrick
Computer Software, 2-10 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
4
VALUE FOR MONEY
4
CUSTOMER SUPPORT
4
FUNCTIONALITY
3
Reviewed July 2017
Help Desk needs no help
That its cloud based and I can access it anywhere. Customers can just go online and to our website making it easier to use.
CONSIt would be very handy if the user could set custom folders and fields for specific or non specific jobs.
Emad
Construction, 51-200 employees
Used daily for less than 6 months
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed December 2023
One of the most prestigious programs of Task Management
Help Desk Premier is amazing if integrated with systems that already exist.
PROSHelp Desk Premier is full of functions and features but I like most the ability to automate some tasks, and the high ability of customization.
CONSHelp Desk Premier is costly for small and medium businesses.