HelpCrunch

Web Help Desk

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Ratings & Reviews

Overall Rating

4.81 / 5 (144)

4.16 / 5 (107)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

5.0 / 5

4.0 / 5

Customer Support

5.0 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

March 26, 2020

October 30, 2019

Pros/Cons

  • Pros

  • I love it. Easy to set up and use. I especially like the way it looks like on our website - I was able to set it up exactly like I wanted.

  • Good solid connections with customers. Feel comfortable to know they have received some information.

  • Cons

  • I liked pretty much everything, only thing i feel like can be improved is widget customisation along with the sizes and colours, this will make completely handful to the user.

  • A few improvments can be introduced the mobile user experiences but these are not critical at all

  • Pros

  • The layout is simple so it can be picked up easily without much in the way of training and it's cheap.

  • Overall the software had a lot of options and was easy to setup.

  • Cons

  • For us it's fine, but a larger company may want some more customization options. There is not much I can think of not to like for our use.

  • Few bugs in the software, not sure if it's the version I'm on, but very little to complain about. Does exactly what you need, and then some.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots