Helps to keep our flow of documents in an absolute order!
Value for Money
I organize and conduct events. In principle, I would have had enough of regular e-mail and a mobile phone, but I really like to look more professional. When my clients receive an immediate response instead of waiting, with a unique number of their request it looks like a recurrence to a serious business! In addition, if anyone has any claims or complaints, they can use a specially designated e-mail address, which is connected to the same system. In spite of the fact that my company employs only two people and we receive a maximum of 20 letters a week, the system has already proved its efficiency and helps to keep our flow of documents in an absolute order!
Sometimes it's interesting to see different types of reports - you can see what kinds of services we have in order, and where the service quality could be improved!