# icon

> Reviews of Helpjuice. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Helpjuice is a good fit for you!

Source: https://www.softwareadvice.com/crm/helpjuice-profile/reviews

---

1 million+ businesses helped. Get advice

Get Free Advice

[Home](https://www.softwareadvice.com/)

/

[Knowledge Base Software](https://www.softwareadvice.com/crm/knowledge-base-comparison/)

/

[Helpjuice](https://www.softwareadvice.com/crm/helpjuice-profile/)

/

Helpjuice Reviews

Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee.

[Overview](https://www.softwareadvice.com/crm/helpjuice-profile/)

Reviews

[Alternatives](https://www.softwareadvice.com/crm/helpjuice-profile/alternatives/)

# Helpjuice Reviews

## Reviews Summary

## Overall Rating

4.7

* * *

## Ratings Breakdown

5

(78)

4

(22)

3

(2)

2

(1)

1

(0)

## Secondary Ratings

Ease-of-use

4.6

Customer Support

4.8

Value for money

4.7

Functionality

4.4

* * *

### Pros

"The ability to add accordions, tabs, and decision trees without any coding knowledge is a big plus."

"The customer support team is typically responsive and able to help us quickly find solutions to issues or updates we need to make."

"Helpjuice offers live support for their customers."

### Cons

"The visual editor function for website customization is a bit clunky."

"Additionally, there is a limit on how many keywords can be added to an article which makes it difficult for us to make improvements on our search analytics."

"This can cause confusion as processes for making changes differ depending on when the content was creataed."

Fast-track your software evaluation

Speak with a Knowledge Base software advisor for a free 15-min consultation

Filters

Filter Reviews

[](#product-catalog)

Company Size

-   Self-Employed
    
-   2-10
    
-   11-50
    
-   51-200
    
-   201-500
    
-   501-1,000
    
-   1,001-5,000
    
-   5,001-10,000
    
-   10,000+
    

Time Used

-   Free Trial
    
-   Less than 6 months
    
-   Less than 12 months
    
-   Less than 2 years
    
-   More than 2 years
    

User Rating

-   1 star
    
-   2 stars
    
-   3 stars
    
-   4 stars
    
-   5 stars
    

[Clear](#product-catalog)[Show Results](#)

103 results

Sort by

Helpjuice Reviews, Pros and Cons - 2026 Software Advice