# Best 15 HelpSite Alternatives in 2026 - Software Advice > Find the top HelpSite Software alternatives in 2026. Our list is fueled by product features and real user reviews and ratings. Compare these alternatives to make sure you are picking the best Knowledge Management Software for your business. Source: https://www.softwareadvice.com/crm/helpsite-profile/alternatives --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / [HelpSite](https://www.softwareadvice.com/crm/helpsite-profile/) / HelpSite Alternatives Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/helpsite-profile/)[Reviews](https://www.softwareadvice.com/crm/helpsite-profile/reviews/) Alternatives # Best 15 HelpSite Alternatives HelpSite 4.7 [(68)](https://www.softwareadvice.com/crm/helpsite-profile/reviews/) Starting Price: $14.99 per month Free trial Free version Find your perfect match Speak directly with a specialist to match alternatives to your budget and needs. On this page - Popular Alternatives - Alternatives - Popular Comparisons ## Preview of Top HelpSite Alternatives Main Product HelpSite 4.7 [(68)](https://www.softwareadvice.com/crm/helpsite-profile/reviews/) Ratings Breakdown - 4.78Ease of use - 4.82Value for money - 4.70Customer support - 4.43Functionality Pricing Starting at $14.99 per month Get Price Top Alternative Document360 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Ratings Breakdown - 4.66Ease of use - 4.46Value for money - 4.81Customer support - 4.46Functionality Pricing Available upon request Get Price Top Alternative Zendesk Suite 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Ratings Breakdown - 4.33Ease of use - 4.16Value for money - 4.26Customer support - 4.36Functionality Pricing Starting at $55.00 per month Get Price Top Alternative Freshservice 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price Top Alternative SysAid 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Ratings Breakdown - 4.47Ease of use - 4.54Value for money - 4.51Customer support - 4.47Functionality Pricing Available upon request Get Price Top Alternative Salesforce Service Cloud 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Ratings Breakdown - 4.10Ease of use - 4.16Value for money - 4.25Customer support - 4.41Functionality Pricing Starting at $25.00 per month Get Price ## HelpSite Alternatives [### Document360](https://www.softwareadvice.com/crm/document360-profile/) 4.7 [(292)](https://www.softwareadvice.com/crm/document360-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 77% Unique Features for Document360 - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 23% Shared Features with HelpSite - API - Catalog Management - Content Management See All ### Integrations Comparison 100% Unique Integrations for Document360 - Amplitude - Crisp - Crowdin See All 0% Shared Integrations with HelpSite - No shared integrations See Document360 Screenshots [### Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) 4.4 [(4080)](https://www.softwareadvice.com/product/26892-Zendesk/reviews/) Starting Price: $55.00 per month Free trial Free version Starting Price: $55.00 per month Free trial Free version ### Features Comparison 97% Unique Features for Zendesk Suite - Account Management - Activity Dashboard - Archiving & Retention See All 3% Shared Features with HelpSite - Catalog Management - Knowledge Management ### Integrations Comparison 100% Unique Integrations for Zendesk Suite - 123FormBuilder - 3CLogic - ActiveCampaign See All 0% Shared Integrations with HelpSite - No shared integrations See Zendesk Suite Screenshots [### Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Freshservice - Access Controls/Permissions - Activity Tracking - AI Copilot See All 5% Shared Features with HelpSite - API - Drag & Drop - Self Service Portal ### Integrations Comparison 100% Unique Integrations for Freshservice - Amazon Redshift - BambooHR - Box See All 0% Shared Integrations with HelpSite - No shared integrations See Freshservice Screenshots [### SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) 4.5 [(520)](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 90% Unique Features for SysAid - Access Controls/Permissions - Activity Dashboard - Alerts/Escalation See All 10% Shared Features with HelpSite - API - Document Storage - Full Text Search See All ### Integrations Comparison 100% Unique Integrations for SysAid - Asana - Docusign - Google Calendar See All 0% Shared Integrations with HelpSite - No shared integrations See SysAid Screenshots [### Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) 4.5 [(824)](https://www.softwareadvice.com/crm/service-cloud-profile/reviews/) Starting Price: $25.00 per month Free trial Free version Starting Price: $25.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Salesforce Service Cloud - Activity Tracking - Alerts/Notifications - Autoresponders See All 7% Shared Features with HelpSite - Catalog Management - Content Management - Knowledge Management See All ### Integrations Comparison 100% Unique Integrations for Salesforce Service Cloud - CRM Analytics - Elastic Enterprise Search - Five9 See All 0% Shared Integrations with HelpSite - No shared integrations See Salesforce Service Cloud Screenshots [### Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3688)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Starting Price: $5.42 per month Free trial Free version Starting Price: $5.42 per month Free trial Free version ### Features Comparison 92% Unique Features for Confluence - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 8% Shared Features with HelpSite - Content Management - Document Storage - Drag & Drop See All ### Integrations Comparison 100% Unique Integrations for Confluence - Bitbucket - Docusign - draw.io See All 0% Shared Integrations with HelpSite - No shared integrations See Confluence Screenshots [### Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5439)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Starting Price: $5.00 per month Free trial Free version Starting Price: $5.00 per month Free trial Free version ### Features Comparison 89% Unique Features for Microsoft SharePoint - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 11% Shared Features with HelpSite - API - Content Management - Drag & Drop See All ### Integrations Comparison 100% Unique Integrations for Microsoft SharePoint - Confluence - Dynamics 365 - Microsoft 365 See All 0% Shared Integrations with HelpSite - No shared integrations See Microsoft SharePoint Screenshots [### Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2755)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Starting Price: $12.00 per month Free trial Free version Starting Price: $12.00 per month Free trial Free version ### Features Comparison 93% Unique Features for Notion - Activity Dashboard - Activity Tracking - Annotations See All 7% Shared Features with HelpSite - Content Management - Document Storage - Knowledge Management See All ### Integrations Comparison 100% Unique Integrations for Notion - Adobe XD - Amplitude - ApiX-Drive See All 0% Shared Integrations with HelpSite - No shared integrations See Notion Screenshots [### Guru](https://www.softwareadvice.com/help-desk/guru-profile/) 4.8 [(639)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) Pricing: Available upon request Free trial Free version Pricing: Available upon request Free trial Free version ### Features Comparison 85% Unique Features for Guru - Access Controls/Permissions - Activity Tracking - Activity/News Feed See All 15% Shared Features with HelpSite - API - Catalog Management - Content Management See All ### Integrations Comparison 100% Unique Integrations for Guru - Bamboo - Confluence - Conversational Cloud See All 0% Shared Integrations with HelpSite - No shared integrations See Guru Screenshots [### Connecteam](https://www.softwareadvice.com/hr/connecteam-profile/) 4.6 [(5256)](https://www.softwareadvice.com/hr/connecteam-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 98% Unique Features for Connecteam - Accounting Integration - Approval Process Control - Blogs See All 2% Shared Features with HelpSite - Self Service Portal ### Integrations Comparison 100% Unique Integrations for Connecteam - ADP Next Gen HCM - ADP Workforce Now - Google Calendar See All 0% Shared Integrations with HelpSite - No shared integrations See Connecteam Screenshots [### Paperpile](https://www.softwareadvice.com/help-desk/paperpile-profile/) 4.8 [(122)](https://www.softwareadvice.com/help-desk/paperpile-profile/reviews/) Starting Price: $2.99 per month Free trial Free version Starting Price: $2.99 per month Free trial Free version ### Features Comparison 60% Unique Features for Paperpile - Content Library - Knowledge Base Management - Text Editing 40% Shared Features with HelpSite - Content Management - Full Text Search ### Integrations Comparison 100% Unique Integrations for Paperpile - Google Docs - Google Drive 0% Shared Integrations with HelpSite - No shared integrations See Paperpile Screenshots [### Slack](https://www.softwareadvice.com/remote-support/slack-profile/) 4.7 [(24121)](https://www.softwareadvice.com/remote-support/slack-profile/reviews/) Starting Price: $8.75 per month Free trial Free version Starting Price: $8.75 per month Free trial Free version ### Features Comparison 92% Unique Features for Slack - Access Controls/Permissions - Activity Tracking - Alerts/Notifications See All 8% Shared Features with HelpSite - API - Content Management - Drag & Drop See All ### Integrations Comparison 100% Unique Integrations for Slack - 5pm - absence.io - Aha! See All 0% Shared Integrations with HelpSite - No shared integrations See Slack Screenshots [### Freshdesk](https://www.softwareadvice.com/crm/freshdesk-profile/) 4.5 [(3442)](https://www.softwareadvice.com/crm/freshdesk-profile/reviews/) Starting Price: $19.00 per month Free trial Free version Starting Price: $19.00 per month Free trial Free version ### Features Comparison 95% Unique Features for Freshdesk - Access Controls/Permissions - Activity Dashboard - Activity Tracking See All 5% Shared Features with HelpSite - Content Management - Drag & Drop - Self Service Portal ### Integrations Comparison 100% Unique Integrations for Freshdesk - Adobe Commerce - Aircall - Ameyo See All 0% Shared Integrations with HelpSite - No shared integrations See Freshdesk Screenshots [### LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price: $15.00 per month Free trial Free version Starting Price: $15.00 per month Free trial Free version ### Features Comparison 95% Unique Features for LiveAgent - Account Management - Agent Interface - Alerts/Escalation See All 5% Shared Features with HelpSite - Catalog Management - Content Management - Drag & Drop ### Integrations Comparison 100% Unique Integrations for LiveAgent - Actio - ActiveCampaign - Adobe Commerce See All 0% Shared Integrations with HelpSite - No shared integrations See LiveAgent Screenshots [### IT Glue](https://www.softwareadvice.com/help-desk/it-glue-profile/) 4.6 [(339)](https://www.softwareadvice.com/help-desk/it-glue-profile/reviews/) Starting Price: $29.00 per month Free trial Free version Starting Price: $29.00 per month Free trial Free version ### Features Comparison 88% Unique Features for IT Glue - Access Controls/Permissions - Active Directory Integration - Activity Dashboard See All 12% Shared Features with HelpSite - API - Document Storage - Drag & Drop See All ### Integrations Comparison 100% Unique Integrations for IT Glue - Addigy - Atera - Autotask PSA See All 0% Shared Integrations with HelpSite - No shared integrations See IT Glue Screenshots ## Popular HelpSite Comparisons [Confluence vs HelpSite](https://www.softwareadvice.com/project-management/confluence-profile/vs/helpsite/)[Microsoft SharePoint vs HelpSite](https://www.softwareadvice.com/crm/helpsite-profile/vs/microsoft-sharepoint/)[Notion vs HelpSite](https://www.softwareadvice.com/crm/helpsite-profile/vs/notion/)[Guru vs HelpSite](https://www.softwareadvice.com/help-desk/guru-profile/vs/helpsite/) Still Not Sure? Our experts can help you compare HelpSite with other top options, so you can find the best fit for your needs. Best 15 HelpSite Alternatives in 2026 - Software Advice