Heymarket 2026: Benefits, Features & Pricing

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Overview
Pricing and Plans
Features
Integrations
User Reviews

Overview

Heymarket

4.5

(47)

Pricing

Starting at $31.00 per month

About Heymarket

Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers.

Multiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders.

A series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later.

Pricing is per user per month. Support is offered through an online knowledge base.

Heymarket Screenshots

Heymarket Pricing and Plans

Starting price: $31.00 per month

Free Trial

Free Version

Standard

$31.00

per user, per month

Plan includes:

2 way messaging
Shared inbox
Conversation management
Unlimited contacts
Templates and tags
Basic reporting
HubSpot integration

Plus

$56.00

per user, per month

Plan includes:

Lists and campaigns
Automations
Advanced reporting and analytics
HubSpot and other integrations (except Salesforce)

Pro

$82.00

per user, per month

Plan includes:

Access to API
Advanced administration and security
Salesforce Add-on Available at $7.50 per user, per month

Enterprise

Pricing available upon request

Plan includes:

Custom feature configuration
White-glove onboarding
Additional training resources
Priority support services
High volume messaging available

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Heymarket Features

Popular features found in SMS Marketing
2-Way Messaging
Campaign Planning
Campaign Scheduling
Communication Management
Contact Management
Engagement Tracking
Message Personalization
Mobile Coupons
Reporting/Analytics
Scheduled Messaging
Shortcodes
More features of Heymarket
Access Controls/Permissions
Alerts/Escalation
Alerts/Notifications
API
Automated Responses
Autoresponders
Campaign Management
Chat/Messaging
Collaboration Tools
Compliance Management
CRM
Customer Segmentation
Customizable Fields
Customizable Templates
Data Import/Export
Drip Campaigns
For Insurance Industry
Inbox Management
Interaction Tracking
Lead Capture
Lead Management
Mass Texting
MMS
Mobile Keywords
Multi-Channel Communication
Performance Metrics
Personalization
Polls/Voting
Real-Time Notifications
Reminders
Reporting & Statistics
Sales Pipeline Management
Segmentation
SMS Marketing
SMS Messaging
Social Media Integration
Survey Builder
Surveys & Feedback
Template Management
Templates
Text-to-Win
Third-Party Integrations
Workflow Management

Heymarket Integrations

Squarespace

WordPress

Zendesk Suite

Google Docs

Aircall

Slack

See all 21 integrations

Heymarket User Reviews

Overall Rating

4.5

Ratings Breakdown

60%

34%

Secondary Ratings

Ease of Use

4.5

Value for money

4.2

Customer support

4.5

Functionality

4.3

Have you used Heymarket and would like to share your experience with others?

Chuck W.

Verified reviewer

Real Estate

51-200 employees

Used daily for more than 2 years

Review source

Reviewed May 2020

Stay Connected via Text

Overall I was very pleased and will suggest it to those that I feel it will be a fit for.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

With ease I was able to communicate with my associates as a group they were categorized in or the whole roster. Quick and easy !

Cons:

I was needing a product that I could use unlimitedly and with Heymarket, the cost is based on your useage.

Maria U.

Verified reviewer

Management Consulting

51-200 employees

Used daily for less than 2 years

Review source

Reviewed January 2025

My Experience With Heymarket

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

I like that we can use Heymarket to send mass business messages to our clients. Heymarket allows lots of customization options. It is a great SMS Marketing solution.

Cons:

No flaws with Heymarket. All features works effectively.

Verified

Reviewer

Real Estate

11-50 employees

Used other for less than 6 months

Review source

Reviewed December 2017

Tried to use this for customer follow up and recruiting follow up.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Ability to send custom messages, including images, links, canned messages. Ability to set campaigns. Would consider using again but it felt like it was still in beta when we tried it.

Cons:

Found it to be clunky to use and not easy to upload/ maintain database. We did not continue to use after a few months, was more time consuming than necessary.

Andrew M.

Verified reviewer

Telecommunications

11-50 employees

Used daily for less than 12 months

Review source

Reviewed August 2022

SMS Hey Market review

Our overall experience has been good, but I'm pretty sure it could be better. Some agents has reported not been able to login from ZD, they need to send SMS directly from the web page.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We like that it's an easy SMS App, also the integration with ZD, we can set up templates and use the same one for automated messages like collections or surveys, which is great!

Cons:

The App fails with some Zapier time zone automation to send messages, also, and one of the things we don't like is that, sometimes, Login in ZD using the Hey Market is giving us some issues, and instead of sending SMS through ZD we need to it over the webpage.

Reasons for switching to Heymarket

Cost per SMS and limited users

Sean S.

Verified reviewer

Photography

2-10 employees

Used daily for less than 12 months

Review source

Reviewed December 2021

Former Heymarket User

Overall Heymarket does texting really well, but I wouldn't say its a one stop for marketing needs. It's pleasantly laid out and very easy to pick up for a less tech savvy person. Overall a good product, but lacking in some features like automatic campaigns. I had to pair it with Zapier in order to automate things and I wish it was just already there.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It had a really clean interface. Templates were easy to create and use. It was really easy to toggle between multiple numbers if you had them. I had two phone numbers when I was using it. It seemed like normal texting to me and I could access it on my phone or on my laptop easily. It worked very well for texting customers.

Cons:

I wish it had had automatic texting features. I switched to Marketsurge because it had automated campaigns. I just feel like there are options at a similar price that offer more than Heymarket. I also had some issues with the app loading up early on, but they fixed those before I switched. Overall it was just a little expensive for the feature set.

Robin M.

Verified reviewer

Cosmetics

Self-Employed

Used daily for less than 2 years

Review source

Reviewed September 2018

Wouldn't Have a Business Without It

They have listened to my suggestions and are always quick to respond to my concerns or questions. The template feature saves me so much time! The app is simply amazing. I'm thankful for Heymarket! Without them, I wouldn't have a business with the follow-up that I do!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

-Easy to Use -Campaigns and lists make it easy to follow-up with customers and prospects -Templates save me TONS of time -Customer service is top notch! -The app is AMAZING! Runs smoothly and seamlessly.

Cons:

-App does not capture on the web version when I delete someone from a list. That's the only downside of the app (and that's tiny!), so I still love Heymarket! -No ability to state when you don't want a message from a campaign to be sent out. (Example: Sunday mornings 8am-1pm). There is a way to schedule exactly when you want a message to send out, but that doesn't help me when I have prospects in campaigns.

Ian Y.

Verified reviewer

Construction

201-500 employees

Used daily for less than 12 months

Review source

Reviewed April 2019

Unorthodox Use – But it works!

Rather than using HeyMarket to blast marketing promotions, updates, or new products like the app was originally intended for – we adapted it as a platform for account management. With this app, we were able to alleviate a sales person that was focusing entirely on one account. This allowed us to maintain this existing account and free up time for a salesperson to pursue new accounts.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

We were looking for a text messaging platform where we could communicate with a large client of ours who has multiple points of contact, ultimately retiring a sales person. We wanted a platform that would be simple for our clients to use while giving us the ability to have our entire team view and respond to request from a single inbox.

Cons:

The only issue we've really had has been an issue with the auto-responders, and daylight savings time. We had to manually adjust the time with the time change.

Vendor Response

Hi Ian - thanks for the feedback. We're glad to be helping G5 be more productive. A fix for daylight savings is in the works, so it won't be an issue in the future. Thanks!

Replied April 2019

Maud G.

Verified reviewer

Financial Services

11-50 employees

Used daily for more than 2 years

Review source

Reviewed November 2022

Everything you need for your marketing process in one package!

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

It offers many tools for the most effective execution of the marketing process. We have achieved a lot in terms of marketing and follow-up.

Cons:

I am very impressed with this platform. I didn't see any downsides.

Molly C.

Verified reviewer

Education Management

11-50 employees

Used daily for more than 2 years

Review source

Reviewed October 2018

Hey Market for PFA

We're able to reach out to people via text without having to distribute our phone number with those text being sent. It makes communication with our clients much easier.

Ratings Breakdown

Ease of use

Value for money

Customer support

Functionality

Pros:

Makes things really easy for us in the office as far as getting in contact with who we need to get in contact with.

Cons:

I can not set notifications to go to my cell phone.