Heymarket Software


 

Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers.

Multiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders.

A series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later.

Pricing is per user per month. Support is offered through an online knowledge base.

 

Heymarket - Dashboard
 
  • Heymarket - Dashboard
    Dashboard
  • Heymarket - Edit template
    Edit template
  • Heymarket - Lists
    Lists
  • Heymarket - Chat
    Chat
  • Heymarket - List types
    List types
  • Heymarket - Follow up reminders
    Follow up reminders
Supported Operating System(s):
Web browser (OS agnostic)

6 Reviews of Heymarket

Showing 1-6 of 6

 

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Eric from MyFridgeRental.com

May 2018

May 2018

Best mass texting software there is! Simple to use and very functional. Great customer service too!

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Pros

The best thing about this software is the easy to use interface and very customizable lists and contact imports. You can create any fields you would like and then autofill the data for the entire group with message templates after you set them the first time.

Cons

There is nothing that I do not like about the software. Earlier on the uploads were not as efficient but now you can automatically add the contacts to specific lists directly though the initial upload and it is great.

Review Source: Capterra
 

Monica from ArizonaEast

April 2018

April 2018

So easy to communicate

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Pros

I really like how easy it is to communicate with the team here at work. No need to install any app and take up storage space!

Cons

As always, I wish this software was compatible with Mac and IOS, as that is the majority of everything I use!

Review Source: Capterra
 

Liam from GRIFFS ELECTRICAL

April 2018

April 2018

Brilliant experience with Heymarket

Ease-of-use

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Pros

it has made communication with my collegues much more efficient. it is exactly what is required with technology and fast pace communications in the work force, and Heymarket was able to recognise the need for efficiency in the workplace with communication

Cons

i cannot think of anything that i do not like about this software. pricing may be slightly expensive for smaller companies but it is worth the investment

Review Source: Capterra
 

Juan from Premier Brokers LLC

March 2018

March 2018

Love it would definitely use it.I tried but couldn't practice offline.Need 24/7 easy easy access.

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Pros

The concept of multiple answers/text/msgs as you zero in on the really motivated buyers. Please help.

Cons

Not for Mac or IOS. Although I spoke to support team, I wasn't able to prepare & set up without using real people who would not be happy to be a part of an "experiment" as you try the messaging and get replies for practice purposes. I can use it a couple of times a week or more depending on the season. Usage is now at its lowest if at all.

Review Source: Capterra

  Response: Heymarket, Common Sun, Inc.

Date: April 2018

April 2018

 

Hi Juan - thanks for the feedback. Heymarket has an iOS app that was featured as a best new app in the App Store (https://itunes.apple.com/us/app/heymarket/id985015852?ls=1&mt=8). Heymarket Web works in any web browser for Mac (eg, Chrome, Safari, Firefox).

We'd like to help you get setup and productive with the service again. Feel free to contact us at help@heymarket.com or message us at (415) 562-0100.

Thanks!

 

Barbara from Keller Williams Southwest

March 2018

March 2018

great tool better then emails in some cases

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we have been able to reach our 400+ agents and know they are reading the text.

Pros

easy to access on my phone or pc agents read texts and not always emails and are happy to respond in a timely manner.

Cons

i guess the con would be the ease of attaching a photo or flyer would be the hardest (not really hard)

Review Source: Capterra

  Response: Heymarket, Common Sun, Inc.

Date: March 2018

March 2018

 

Thanks Barbara! We're enhancing how photos are attached to messages to further simplify it.

 


December 2017

December 2017

Tried to use this for customer follow up and recruiting follow up.

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Pros

Ability to send custom messages, including images, links, canned messages. Ability to set campaigns. Would consider using again but it felt like it was still in beta when we tried it.

Cons

Found it to be clunky to use and not easy to upload/ maintain database. We did not continue to use after a few months, was more time consuming than necessary.

Review Source: Capterra