Heymarket is a cloud-based communication tool suitable for small businesses in a variety of industries. It offers a text messaging app that allows users to schedule and manage communications with customers. Native apps are available for iPhone, Android and desktop web browsers.
Multiple team members can share a single phone number for text messaging. Users can send and reply to texts from landline, toll free and VoIP numbers. Messages can include photos, text, and information about contacts such as first names, and users can also schedule meetings and set follow-up reminders.
A series of messages can be sent to customers on a set schedule or triggered as part of welcome campaigns, feedback campaign and more. Teams can share contacts, notes, lists and message templates. Chats can also be exported, saved and searched later.
Pricing is per user per month. Support is offered through an online knowledge base.
Eric from MyFridgeRental.com
The best thing about this software is the easy to use interface and very customizable lists and contact imports. You can create any fields you would like and then autofill the data for the entire group with message templates after you set them the first time.
There is nothing that I do not like about the software. Earlier on the uploads were not as efficient but now you can automatically add the contacts to specific lists directly though the initial upload and it is great.
Monica from ArizonaEast
I really like how easy it is to communicate with the team here at work. No need to install any app and take up storage space!
As always, I wish this software was compatible with Mac and IOS, as that is the majority of everything I use!
Liam from GRIFFS ELECTRICAL
it has made communication with my collegues much more efficient. it is exactly what is required with technology and fast pace communications in the work force, and Heymarket was able to recognise the need for efficiency in the workplace with communication
i cannot think of anything that i do not like about this software. pricing may be slightly expensive for smaller companies but it is worth the investment
Juan from Premier Brokers LLC
The concept of multiple answers/text/msgs as you zero in on the really motivated buyers. Please help.
Not for Mac or IOS. Although I spoke to support team, I wasn't able to prepare & set up without using real people who would not be happy to be a part of an "experiment" as you try the messaging and get replies for practice purposes. I can use it a couple of times a week or more depending on the season. Usage is now at its lowest if at all.
Response: Heymarket, Common Sun, Inc.
Date: April 2018
Hi Juan - thanks for the feedback. Heymarket has an iOS app that was featured as a best new app in the App Store (https://itunes.apple.com/us/app/heymarket/id985015852?ls=1&mt=8). Heymarket Web works in any web browser for Mac (eg, Chrome, Safari, Firefox).
We'd like to help you get setup and productive with the service again. Feel free to contact us at firstname.lastname@example.org or message us at (415) 562-0100.
Barbara from Keller Williams Southwest
we have been able to reach our 400+ agents and know they are reading the text.
easy to access on my phone or pc agents read texts and not always emails and are happy to respond in a timely manner.
i guess the con would be the ease of attaching a photo or flyer would be the hardest (not really hard)
Response: Heymarket, Common Sun, Inc.
Date: March 2018
Thanks Barbara! We're enhancing how photos are attached to messages to further simplify it.
Ability to send custom messages, including images, links, canned messages. Ability to set campaigns. Would consider using again but it felt like it was still in beta when we tried it.
Found it to be clunky to use and not easy to upload/ maintain database. We did not continue to use after a few months, was more time consuming than necessary.