Higher Logic Thrive vs Impartner PRM

RATING:

4.4

(97)

Higher Logic Thrive has 97 reviews and a rating of 4.36 / 5 stars vs Impartner PRM which has 27 reviews and a rating of 4.41 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (97)
4.4 (27)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4.5 / 5
Customer Support
4 / 5
4.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
July 19, 2022
October 6, 2023
Pros/Cons
  • Pros

  • I love how easily configurable this platform is and how extensively I am able to customize our brand through customization.
  • We chose to integrate directly using activity sync and I am excited to see how these two products are able to work in tandem to drive behaviors and engagement.
  • Cons

  • The software is extremely unreliable, half of the time you get server errors or the whole platform is down. There is also very little customization built into the platform.
  • The current library features are clunky and slightly difficult to use.
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  • Pros

  • The CSM support has been great, and our team feels like we can get our questions answered. We have someone to help us navigate the internal Impartner teams.
  • Special mention as well to [sensitive content hidden] who was great during our renewal, making sure that we reached the best cost and functionality price that would support our future growth.
  • Cons

  • For example, we've had troubles with quizzes getting stuck (just acts like its loading, but doesn't load).
  • There are little things missing in some of the features.
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Pricing Range
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Product Demo
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos