--- title: "Highrise Software Reviews, Demo & Pricing - 2026" description: "Review of Highrise Software: system overview, features, price and cost information. Get free demos and compare to similar programs." source_url: "https://www.softwareadvice.com/crm/highrise-profile/" page_type: "product" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM Software](https://www.softwareadvice.com/crm/) / Highrise Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/highrise-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/highrise-profile/alternatives/) # Highrise Review From $24/month Free version Free trial 1 plan Wondering if Highrise is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview Highrise 4.5 [(130)](https://www.softwareadvice.com/crm/highrise-profile/reviews/) Pricing Starting at $24.00 per user per month ### About Highrise Highrise is a CRM solution for small businesses with contact and task management functionality. The software allows users to track communication with clients so that teams can view the status of deals and relationships. Contacts can be imported into Highrise from Outlook, Gmail, and Excel and tagged so that they can be organized, filtered, and searched. Users can also add notes and comments to contact details and utilize custom data fields for people and companies. Highrise task management functionality lets users create tasks, view tasks by company, contact or project, and add reminders to projects. Users can also share address books, store important emails, attach documents to projects and control the privacy settings. Highrise provides a feature called "Good Morning," which is a virtual personal assistant that helps users organize and respond to incoming activity that needs attention. The software connects to MailChimp so that users can target and send email marketing campaigns to contacts. The software also integrates with other third party tools via API. Wondering if Highrise is right for your organization? Our CRM Software selection experts can help you in 15 minutes or less. ## Highrise User Interface ## Popular Highrise Alternatives Main Product Highrise 4.5 [(130)](https://www.softwareadvice.com/crm/highrise-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.49Value for money - 4.43Customer support - 4.20Functionality Pricing Starting at $24.00 per month Get Price Alternative Product [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) 4.4 [(18808)](https://www.softwareadvice.com/product/2764-Salesforce/reviews/) Ratings Breakdown - 3.99Ease of use - 4.05Value for money - 4.13Customer support - 4.38Functionality Pricing Starting at $25.00 per month Get Price Alternative Product [HubSpot CRM](https://www.softwareadvice.com/product/1854-HubSpot-CRM/) 4.5 [(4484)](https://www.softwareadvice.com/product/1854-HubSpot-CRM/reviews/) Ratings Breakdown - 4.38Ease of use - 4.29Value for money - 4.39Customer support - 4.36Functionality Pricing Starting at $20.00 per month Get Price Alternative Product [Zoho CRM](https://www.softwareadvice.com/crm/zoho-crm-profile/) 4.3 [(6996)](https://www.softwareadvice.com/crm/zoho-crm-profile/reviews/) Ratings Breakdown - 4.15Ease of use - 4.29Value for money - 4.08Customer support - 4.27Functionality Pricing Starting at $14.00 per month Get Price Alternative Product [The Magazine Manager](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/) 4.8 [(352)](https://www.softwareadvice.com/crm/mirabeltechnologies-profile/reviews/) Ratings Breakdown - 4.55Ease of use - 4.70Value for money - 4.77Customer support - 4.57Functionality Pricing Available upon request Get Price Alternative Product [Dynamics 365](https://www.softwareadvice.com/product/106335-Dynamics-365/) 4.4 [(5851)](https://www.softwareadvice.com/product/106335-Dynamics-365/reviews/) Ratings Breakdown - 4.12Ease of use - 4.14Value for money - 4.19Customer support - 4.34Functionality Pricing Starting at $50.00 per month Get Price ## Highrise Pricing and Plans Starting price: $24.00 per month Free Trial Free Version Basic $24.00 per user, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## Highrise Features - Popular features found in CRM Calendar Management Customer Journey Mapping Email Management Quotes/Estimates Reporting/Analytics Sales Pipeline Management Segmentation Task Management Territory Management Workflow Management - More features of Highrise API Campaign Management CAN-SPAM Compliance Contact Database Contact Management CRM Customer Support Data Import/Export Document Storage Email Marketing Interaction Tracking Internal Chat Integration Lead Management Lead Nurturing Lead Qualification Lead Segmentation List Management Performance Metrics Pipeline Management Prospecting Tools Referral Tracking Reminders Search Search/Filter Self Service Portal Shared Contacts Source Tracking Subscriber Management Template Management Web-based Deployment WYSIWYG Editor ## Highrise Integrations FreshBooks Integration rated undefined from -1 review Olark Integration rated undefined from -1 review Operations Hub Integration rated undefined from -1 review Benchmark Email Integration rated undefined from -1 review OnSIP Integration rated undefined from -1 review Contactually Integration rated undefined from -1 review See all 41 integrations ## Highrise User Reviews ## Highrise customer ratings - Overall rating: 4.5/5 - Total reviews: 130 ### Rating distribution - 5 stars: 80 reviews (62%) - 4 stars: 39 reviews (30%) - 3 stars: 6 reviews (5%) - 2 stars: 5 reviews (4%) - 1 star: 0 reviews (0%) ### Secondary ratings - Ease of use: 4.5/5 - Value for money: 4.5/5 - Customer support: 4.4/5 - Functionality: 4.2/5 --- ### Great lightweight CRM software - Overall rating: 5/5 - Reviewer: Blake B. - Verified reviewer: Yes - Industry: Mining & Metals - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: November 2019 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Great! Store hundreds of contacts in a cloud based database and easily zip through them. They can be tagged however you imagine. The problem is that it takes a lot of time at the end of the day/week/month/cycle to go through and categorize them. I wish there were more automated workflows. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros If you're ever skeptical that you need a heavy piece of software like Salesforce or Microsoft's CRM, you're probably right. This is lightweight, zippy, and constantly has new features that are coming out from the team behind Basecamp. #### Cons I wish there was an easier way to remind me of my follow ups. I don't like manually having to set the next follow up date. There's still a lot of human involvement in the software. #### Reasons for choosing Highrise Pricing and demo -- the sales folks showed us how we could easily fit it into our ongoing operation and that sold management on its ease of use. --- ### Get Highrise now to rise your businesses. - Overall rating: 5/5 - Reviewer: Georgiana P. - Verified reviewer: Yes - Industry: Business Supplies and Equipment - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: April 2023 - Review source details: This review was submitted organically. No incentive was offered My overall experience using Highrise is phenomenal. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros You can use any data from a 3rd party site that can be uploaded using the Highrise which makes my job way easier when it comes to sales. Highrise also saves your contact information which helps to manage your businesses. #### Cons I like everything about this platform. It's great #### Reasons for switching to Highrise I make the switch because Highrise has better options. --- ### Highrise packs a lot of power for a great price - Overall rating: 5/5 - Reviewer: Ivan C. - Verified reviewer: Yes - Industry: Food & Beverages - Company size: 2-10 employees - Product usage: Used daily for more than 2 years - Reviewed: February 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's not sales force, but as a CRM tool it's got to be one of the better priced options considering the features. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I love Highrise. It offers great tagging with the ability to filter companies by tag and include employees of those companies (so you don't have to tag all employees). You can use it for broadcast email, although the bounce and spam rates are pretty tight to know you off the system. It will auto record all emails sent to clients using a BCC to highrise feature so you can store all interactions and make them available across all employees. You can add custom fields as well for mail merge. The desktop UX is great. The mobile UX is OK. The mobile apps are getting better. That's the main thing I like, they announce new features and functions routinely and it's getting better all the time. #### Cons I noticed that the broadcast email bounce signals were too tight the first time I used it. I sent something out to all my clients, but I work with restaurants and some email addresses were dead and they shut me down temporarily. Real email tools won't be so stringent. Could have improved since that effort as that was when it first came out. --- ### The most useful CRM I know. The features available are the most widely used. Powerful & Intuitive - Overall rating: 5/5 - Reviewer: Bismark D. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered I have been able to keep under control interactions with my customers regarding both sales and customer service. By using tasks, I never missed a follow up, an employee's birthday or anniversary. The software has given me a great sense of control and made it look simple. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I have been running two companies for the last ten years out of Highrise CRM. PROS: Only useful features included. I use ALL the features in highrise and feel that nothing is lacking. I can do sales, customer service out of the same database for two companies. The tags structure allows me to segment my contacts like no other system I have ever tried. The ability to now send mass emails to segments of or my entire database is extremely useful. The ability to create custom fields and then be able to search by them as well is simply amazing. Task management is very simple in Highrise, perhaps, the most intuitive I have ever seen. Deals and the search capabilities are the icing on the cake, but what truly sets this CRM apart from all its competition is how simple it is to use. You can start using it immediately. No videos to watch or learn. The system is that intuitive. I highly recommend this CRM to anyone running a small to mid size business. #### Cons From my perspective there are only two "cons" regarding Highrise. The first is the absence of a calendar, and second the inability to establish "relationships" between different objects in the database. --- ### The key system to making my business run smoothly. We'd be a disorganized mess without it. - Overall rating: 5/5 - Reviewer: Kyle L. S. - Verified reviewer: Yes - Industry: Food & Beverages - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Allows our team and clients easy access to all communication and orders with our accounts. Highrise is a screen always open and in constant use. It's a very easy to use and appealing CRM. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Aesthetically, I find the website to be pleasing and easy to use. It's second nature to us now as we've been using Highrise for almost 7 years. All our accounts that used to live in my head are now neatly organized and accessible by my team and our clients. Amazing to be able to offer that transparency. We use the deals function and send out samples and orders. Highrise links with some other sites we use - mailchimp and easy insights to name a few. I love how you can set permissions and tailor each users view. When we were searching for a CRM we researched many options before settling on highrise. It's been critical to our growing business. #### Cons I haven't tried the app in awhile but it used to be abysmal. Creating a new user and assigning permissions is a huge chore for us. Creating a deal is very manual and there are lots of opportunity for human error. --- ### Excellent CRM platform for a startup that needs good collaboration and sharing. - Overall rating: 4/5 - Reviewer: Shirin E. - Verified reviewer: Yes - Product usage: Used daily for less than 2 years - Reviewed: May 2018 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Was able to see what the whole team was saying and emailing a client in a simple easy to navigate interface. It allowed us to tag clients for follow ups and to know exactly what vertical they were in and how we could best help them. It's very easy to organize your client data within this application . #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros You quickly get an understanding of the overall situation between the firm and your client. If you have have multiple people in your organization interacting with a client for customer support you will get a very nice overall picture quickly. The layout for this and organization of data on the screen is excellent for this purpose. The history is very easy to see and it would allow an organization to work with clients without having to ask them to tell the story over and over to different departments. #### Cons While CRM is client relationship management, HighRise performs well. It's not as robust a tool for an outbound sales campaign for a sales rep. The task and calendar management functions are good but it's not as slick for planning a territory based on how you search against clients and firms. The tagging feature if creatively used can overcome this minor issue --- ### I suggest ideas they arrive, I ask for help it is given with a smile, I get high availability, - Overall rating: 4/5 - Reviewer: David A. - Verified reviewer: Yes - Industry: Information Services - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered liked giving feedback in a thoughtful way, made it easy to do #### Ratings breakdown - Ease of use: 4/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 3/5 #### Pros It works, the team do great work, features trickle in, you provide great support, easy to use, easy to share with other people, #### Cons The lack of the following features creates work and reduces quality of our use - ability to use proper formatting of notes, basic bold, underline, bullet lists, numbered lists. Surely this is easy using Markdown and a toolbar - Google drive and docs integration - ability to have one person working at more than one organisation without using tags, we need this. - ability to track history of a persons organisations and roles - producing funnel charts and graphs from pipeline to improve dashboard reporting - more text space for tasks window of entry too smal --- ### Early and excellent CRM for SMEs - Overall rating: 5/5 - Reviewer: Aaron E. - Verified reviewer: Yes - Industry: Management Consulting - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: September 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Very good overall, and would have kept using it hand the price been more acceptable. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 3/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros The user interface was amazing. We learned the founders issued Ruby which became their greatest success. #### Cons No complaints, our company used the product for some years and it served us well. --- ### Good CRM program for the price -- great value! - Overall rating: 5/5 - Reviewer: Cedric D. F. - Verified reviewer: Yes - Industry: Publishing - Product usage: Used daily for more than 2 years - Reviewed: December 2017 - Review source details: This review was submitted organically. No incentive was offered Organization and management of sales prospects. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 4/5 #### Pros The interactivity with programs like Linkedin and customers websites, etc. And you can sync with your mobile for portability. #### Cons Challenging to navigate initially ...still don't know how to operate all things. Simple things like finding my original user ID to sign into mobile app required contacting customer service and lost time awaiting a response. I'm old school and like to speak to a warm body for expediency in these cases, however, I'm aware this is the new norm. --- ### I use Highrise daily. Can't do my work without this valuable tracking tool. - Overall rating: 5/5 - Reviewer: Gabrielle V. - Verified reviewer: Yes - Product usage: Used daily for more than 2 years - Reviewed: March 2018 - Review source details: This review was submitted organically. No incentive was offered I don't have to remember information about contacts. It saves me time and makes me more efficient in my job. The reminders keep me on track with my daily "to-do's" #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros It has a place for all the data points I need. I like 1.) the layout 2.) ease of use 3.) simple data search options 4.) ease of import/export 5.) email filing integration (using dropbox email address in bcc) #### Cons The order of the emails that show in notes per person. It's a little hard to follow email timeline, so the order could be improved. --- Showing 1 - 10 of 130 Reviews [See All Reviews](https://www.softwareadvice.com/crm/highrise-profile/reviews/) ## Highrise Popular Comparisons [Salesforce Sales Cloud vs Highrise](https://www.softwareadvice.com/compare/2764-Salesforce/vs/18915-highrise/)[HubSpot CRM vs Highrise](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/18915-highrise/)[Zoho CRM vs Highrise](https://www.softwareadvice.com/crm/highrise-profile/vs/zoho-crm/)[The Magazine Manager vs Highrise](https://www.softwareadvice.com/crm/highrise-profile/vs/mirabeltechnologies/)[Dynamics 365 vs Highrise](https://www.softwareadvice.com/compare/18915-highrise/vs/106335-Dynamics-365/)[Google Contacts vs Highrise](https://www.softwareadvice.com/crm/google-contacts-profile/vs/highrise/)[Pipedrive vs Highrise](https://www.softwareadvice.com/crm/highrise-profile/vs/pipedrive/) [Compare All Alternatives](https://www.softwareadvice.com/crm/highrise-profile/alternatives/) ## Other Top Recommended CRM Software [Claritysoft CRM](https://www.softwareadvice.com/crm/claritysoft-profile/) **4.5** (255) Recently recommended **98** times [Salesforce Sales Cloud](https://www.softwareadvice.com/product/2764-Salesforce/) **4.4** (18808) Recently recommended **69** times [LeadMaster](https://www.softwareadvice.com/landing-page/leadmaster-crm-profile/) **4.1** (36) Recently recommended **63** times [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) **4.5** (506) Recently recommended **61** times Stuck Between Options? 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