--- title: "HoneyBook Reviews, Pros and Cons - 2026 Software Advice" description: "Reviews of HoneyBook. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if HoneyBook is a good fit for you!" source_url: "https://www.softwareadvice.com/crm/honeybook-profile/reviews/" page_type: "reviews" language: "en" --- 1 million+ businesses helped. Get advice Get Free Advice [Home](https://www.softwareadvice.com/) / [Billing and Invoicing Software](https://www.softwareadvice.com/accounting/billing-invoicing-software-comparison/) / [HoneyBook](https://www.softwareadvice.com/crm/honeybook-profile/) / HoneyBook Reviews Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. [Overview](https://www.softwareadvice.com/crm/honeybook-profile/) Reviews [Alternatives](https://www.softwareadvice.com/crm/honeybook-profile/alternatives/) # HoneyBook User Reviews ## Reviews summary - Overall rating: 4.7/5 - Total reviews: 692 ### Secondary ratings - Ease of use: 4.6/5 - Customer support: 4.7/5 - Value for money: 4.6/5 - Functionality: 4.5/5 ### Rating distribution - 5 stars: 573 reviews (83%) - 4 stars: 77 reviews (11%) - 3 stars: 24 reviews (3%) - 2 stars: 8 reviews (1%) - 1 star: 10 reviews (1%) ### Most mentioned pros - HoneyBook has a lot of helpful tools for service-based businesses, and I do appreciate that it gives business owners one place to manage inquiries, scheduling, invoices, payments, and client communication. - As an interior designer, having a system that can help organize the client journey is important, and I can see the value in having forms, scheduling, payment processing, and automated emails connected in one platform. - I love the ability to create templates and recurring invoices with the Honeybook configuration and implementation tools. ### Most mentioned cons - I hoped to have specific payments for each stage of the work but in HoneyBook I am only able to select general recurrent dates, which is not suitable when the delivery can be different from client to client. - I can’t keep track of the changes which is why if I for instance resend a proposal or edit a contract mid-process, the only way to keep record of the changes is manually. - Not being able to add a designed invoice was a deal breaker for me. ## HoneyBook customer reviews Showing reviews 1-25 of 692 (page 1). ### HoneyBook for a smooth Project Pipeline - Overall rating: 5/5 - Reviewer: Zachariah B. - Verified reviewer: Yes - Industry: Construction - Company size: 51-200 employees - Product usage: Used weekly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I’ve had a streamlined experience using HoneyBook from reaching out to prospective contacts to getting an invoice processed. Contact management makes future projects easier to get through as well. Great to use a software that does everything you need for a singular project pipeline. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I could use the HoneyBook software all on it’s own for the entirety of a contracted work project, really showing its ease of use. The real value for money comes from its automated pipelines the user can create to send out invoices for a money transfer request, making payment processing easier and painless. #### Cons HoneyBook is straight forward in that the software performs what the user needs it to do from start to finish. I don’t have anything negative to say about HoneyBook since creating pipelines has been an easygoing process. The customer support experience for me comes from every easy to use guide that teach the user unique ways the software works. --- ### Good Tool for the Value - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: 2-10 employees - Product usage: Used weekly for more than 2 years - Reviewed: February 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I have been a user of Honeybook for 4.5 years. I use it for recurring invoices, contracts, and customer management. It needs some improvements but overall it's a good tool for the money. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros I love the ability to create templates and recurring invoices with the Honeybook configuration and implementation tools. #### Cons I do not love the UI [User Interface] of Honeybook. It seems a bit dated and is not intuitively laid out. #### Reasons for choosing HoneyBook It was a cheaper alternative, at the time. Honeybook is now more expensive. --- ### Client experience dropping - Overall rating: 4/5 - Reviewer: Alix-marie A. - Verified reviewer: Yes - Industry: Entertainment - Company size: 11-50 employees - Product usage: Used daily for more than 2 years - Reviewed: April 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I feel as they're becoming more AI heavy, they're losing the reliability with unforeseen issues. We never had issues with Honeybook until they started tweaking everything to incorporate AI. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 3/5 #### Pros It's still okay for organizing clients. Customer service is quick and friendly. Cost is fair. Templates look nice and are easy to setup for simple items. #### Cons There are issues coming up (like client answers not being auto saved) that there is not answer for. Even an issue with the "EST" timezone disappearing, making me unable to set the timezone for the event. The timezone they were able to fix within a week - but the solution to the client answers not being saved was a fail. They asked me to ask the clients to record the issue - there is no way I'm asking a client to record something (especially when it may not happen at that time) after they've just lost 3 hours of work from the template not auto saving. They're already upset enough as is. #### Reasons for choosing HoneyBook I was looking for something that would allow me to map my questionnaire answers to specific google sheet cells. Wix does this but was lacking everything else #### Reasons for switching to HoneyBook Needed more features and automation. Being able to send a beautifully customized proposal makes us look a lot better. --- ### FRUSTRATED WITH CUSTOMER SRVICE EXPERIANCE - Overall rating: 1/5 - Reviewer: Jodi P. - Verified reviewer: Yes - Industry: Design - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: June 2026 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 3/5 - Value for money: 1/5 - Customer support: 2/5 - Functionality: 1/5 #### Pros HoneyBook has a lot of helpful tools for service-based businesses, and I do appreciate that it gives business owners one place to manage inquiries, scheduling, invoices, payments, and client communication. As an interior designer, having a system that can help organize the client journey is important, and I can see the value in having forms, scheduling, payment processing, and automated emails connected in one platform. That said, I do think there are some areas where HoneyBook could improve, especially when it comes to customizing the client-facing experience. #### Cons I am extremely disappointed with my experience using HoneyBook, especially as a business owner who relies on a clean, professional client experience. I use HoneyBook to manage client inquiries, scheduling, payments, invoices, and consultation workflows. The issue I am running into is that the client flow is confusing, repetitive, and not nearly as customizable as it needs to be for a professional service-based business. After a client completes a form, schedules a consultation, and pays, they are shown a thank-you screen, receive a payment receipt, and then receive a separate scheduled session email. The problem is that the same information is being repeated in multiple places, and some of the instructions do not even make sense depending on where they appear. For example, the thank-you screen after payment was showing instructions that only made sense in the scheduled session email. It referenced clicking an underlined project name above, but that underlined project name did not appear on the thank-you screen. That creates confusion for the client immediately after they have paid. The scheduled session email also includes a “File” button/link that I was told cannot be removed or renamed. When clicked, it takes the client back into an area with scheduling, payment, and receipt information they have already completed or received. From the client’s perspective, this feels redundant and confusing instead of polished and streamlined. As an interior designer and business owner, I need my client experience to feel elevated, clear, and intentional. I should be able to control what my clients see after they book and pay, what the automated emails say, and where buttons or links take them. If a button cannot be removed or renamed, there should at least be a way to control the destination so it serves a useful purpose, such as taking the client directly to their project portal or upload area. The support experience has also been frustrating. I spent a significant amount of time explaining the same issue in detail, sharing screenshots, and trying to get direct answers about which settings, templates, smart file sections, or automation steps control the thank-you screen, scheduled session email, and file button. Instead of being able to quickly schedule a live support call and show the issue in real time, I had to type everything out in chat and wait between responses. For a platform that serves busy business owners, this is incredibly inefficient. HoneyBook has useful features, but the lack of control over important client-facing details and the difficulty getting fast, specific support answers makes the platform frustrating to use. When clients are paying, scheduling, and receiving automated communication, the process should feel clean and professional — not repetitive, confusing, or limited by features that cannot be customized. I hope HoneyBook improves the ability to customize client-facing booking/payment screens, automated emails, and required buttons or links. Business owners need more control over the client journey, especially when we are paying for a platform that is supposed to simplify and elevate our workflow. --- ### HoneyBook is Sweet! - Overall rating: 5/5 - Reviewer: Mai M. - Verified reviewer: Yes - Industry: Leisure, Travel & Tourism - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I first used HoneyBook for my small Airbnb and short term rental business. I now use it for my entire portfolio of clients and business ventures, including my live events and band booking and management. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HoneyBook is SO user friendly and I use it for both my jobs in the hospitality industry. The customizable templates, including proposals, contracts and invoicing makes it perfect for my diverse clientele! #### Cons NO cons! I am a true believer! It has become a game changer for me and my small team! We have fully adopted and onboarded our team to HoneyBook! #### Reasons for choosing HoneyBook HoneyBook seemed more customizable for our needs than HubSpot did. It has proven to be the absolute right choice for our specific market and clientele in the hospitality and live events industry. --- ### Easy to use & understand for all parties, bit too expensive in my opinion though. - Overall rating: 4/5 - Reviewer: Katelynn F. - Verified reviewer: Yes - Industry: Marketing and Advertising - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: December 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Besides an unnecessary jump in price, it's been a positive experience with ease of use, clients have no issues navigating their files. Signing contracts is easy for them, & so is paying invoices. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 2/5 - Functionality: 4/5 #### Pros It's very easy to setup, the templates were the most helpful part as they gave me guidance on what information should all be included in my contracts. #### Cons Price has increased to an amount that I personally find unreasonable, it's no longer worth the money. #### Reasons for switching to HoneyBook I wanted a platform for invoices & contracts could be taken care of within the same platform --- ### HoneyBook Review - Overall rating: 4/5 - Reviewer: Zachary B. - Verified reviewer: Yes - Industry: Publishing - Company size: 2-10 employees - Product usage: Used daily for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Overall, my experience with HoneyBook has been very positive. It offers convenience and simplicity to manage various tasks without having to use multiple programs. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros What I like most about HoneyBook is it is very helpful when organizing payments that are received, invoices, and signed contracts. #### Cons What I like least about HoneyBook is that when first learning the product, some features can be tedious and overwhelming to learn. --- ### Easy-to-Use Business Management Platform - Overall rating: 5/5 - Reviewer: Mohammed r. - Verified reviewer: Yes - Industry: Computer & Network Security - Company size: 11-50 employees - Product usage: Used weekly for less than 12 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HoneyBook is user-friendly and helps manage clients, invoices, contracts, and projects in one place. It makes business administration more organized and saves time. #### Cons Some features can feel limited for more complex business needs, and the pricing may become expensive as your business grows. --- ### Great product - Overall rating: 5/5 - Reviewer: Tenequia L. - Verified reviewer: Yes - Industry: Legal Services - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: August 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience was great. That 30 days free was beautiful. I really plan on getting it back soon #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honey book made it very easy for me to maintain a clients for my business. Helps set appointments and creates invoices with payment links #### Cons I really can’t say there’s anything I dislike besides the price. I did the free trial but couldn’t afford it --- ### Convenient for daily operations - Overall rating: 5/5 - Reviewer: Verified Reviewer - Verified reviewer: Yes - Industry: Consumer Electronics - Company size: 11-50 employees - Product usage: Used monthly for less than 6 months - Reviewed: September 2026 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 4/5 #### Pros Housecall Pro makes it easy to keep customer information, appointments, and daily tasks organized. Having everything in one place saves time. #### Cons There are quite a few features, so it takes some time to learn the system. Some settings could also be easier to find. --- ### Iconic, Reliable and Full-featured PPM Platform - Overall rating: 5/5 - Reviewer: Kelvin K. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used weekly for less than 2 years - Reviewed: March 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros HoneyBook allocates robust project management capabilities which allows me to automate web development projects in real-time. #### Cons I have not experienced any troubles when utilizing HB. #### Reasons for switching to HoneyBook HoneyBook is easy to use since it has a clean UI unlike Project Insight. --- ### Great for many businesses...just not mine. - Overall rating: 4/5 - Reviewer: Ryan S. - Verified reviewer: Yes - Industry: Education Management - Company size: 2-10 employees - Product usage: Used weekly for less than 6 months - Reviewed: May 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. Easy to onboard and understand the dashboard/interface. There are a lot of supporting documents and videos. #### Ratings breakdown - Ease of use: 4/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 2/5 #### Pros Easy to use invoicing software for come businesses like coaching and other online businesses. It didn't work for us though. #### Cons In our business, we need to be able to receive and enter paper checks into our invoicing system. This was not available when we subscribed. #### Reasons for choosing HoneyBook We actually ended up switching to Freshbooks after a short time with Honeybook. --- ### Honey Could Be Sweeter - Overall rating: 2/5 - Reviewer: Bradley T. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. It's good for the user that wants everytning in one place and doesnt need to customize much. It has potential and room to contend with others down the road. #### Ratings breakdown - Ease of use: 3/5 - Value for money: 2/5 - Customer support: 2/5 - Functionality: 2/5 #### Pros Simple at times and easy to navigate once you get used to things. #### Cons Customization was very limitrd. Not being able to add a designed invoice was a deal breaker for me. #### Reasons for choosing HoneyBook Cheaper option and looked intuitive, yet simple. --- ### I LOVE IT - Overall rating: 5/5 - Reviewer: Monica B. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 6 months - Reviewed: February 2021 - Review source details: This review was submitted organically. No incentive was offered The invoices are my favorite. I love being to bill clients through HB and not have to use a different program to do that. I get to keep EVERYTHING in one spot which actually saves me money. I don’t need a separate software for bookkeeping, calendars, workflow, etc. It’s ALL here. In one place. I’m obsessed. I can’t imagine not having HB. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Very user friendly, they offer so much! I love being able to track my expenses and schedule clients. I love the workflow feature, it’s so helpful. I REALLY love the fact that clients can pay you through the HB invoice. That’s probably the best part. Its awesome that they added a COVID-19 tool kit that shows you which clients are most likely to be affected. And then they have email templates that are COVID related. So many resources are provided, it’s like they actually care about us 🥺 💕 haha. Highly recommend #### Cons The only thing that’s a little slow is the payment actually getting to my bank account. I’m not even sure if HB has anything to do with the time it takes, but I do wish it didn’t take 2 days to finally show up in my account. I wish there was an option to “instantly” transfer the funds for like a 1% fee. Like Venmo! That way if someone needs the money ASAP, they can instantly get it OR they can choose to wait the 1-2 business days to get the full payment. That would AMAZING #### Reasons for switching to HoneyBook I was using 17 Hats (EWW) before HB and I absolutely HATED it. They didn’t have HALF the tools HB offers. For the longest time, I couldn’t figure out why I couldn’t get the clients name at the bottom of the contract. They would just sign an empty line. I can’t tell you how many times I needed to YouTube “how to do ______ on 17hats.” Ive never had that problem with HB. AND 17hats charges the same as HB and they don’t offer everything HB has. Mind blowing. --- ### LocallyHost.Com use of HoneyBook - Overall rating: 5/5 - Reviewer: Ezekiel R. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 2-10 employees - Product usage: Used daily for less than 2 years - Reviewed: May 2022 - Review source details: This review was submitted organically. No incentive was offered It enables us to create, send and manage contracts, invoicing and billing like no platform we have ever used #### Ratings breakdown - Ease of use: 4/5 - Value for money: 5/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros Easily sending out contracts and enabling the clients to sign them electronically #### Cons The cost of transitions when collecting online payments from clients #### Reasons for choosing HoneyBook We used DocuSign for some time and stopped because HoneyBook provides significantly more value #### Reasons for switching to HoneyBook We stopped using QuickBooks Online to send out invoices as we couldn't use it to sign documents electronically --- ### Great for my small business - Overall rating: 5/5 - Reviewer: Julie R. - Verified reviewer: Yes - Industry: Cosmetics - Company size: 2-10 employees - Product usage: Used daily for free trial - Reviewed: September 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. So far I really like creating my business invoices. Taking orders and creating a project profile for the custom orders. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honey books makes my small business look professional when creating invoices and taking payments. I am currently exploring all the other features to enhance my overall customer experience. #### Cons I am new so I am not sure yet what the cons may be. I have only started looking into all the features. --- ### HoneyBook is a Must Have Software for All Companies - Overall rating: 5/5 - Reviewer: Labidi T. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: August 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall exeprience with this tool has been exceptional. It has seamless features that help us conduct recurring and billing with efficiency. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 4/5 - Functionality: 4/5 #### Pros It is highly automated which helps us generate a great workflow to promote high productivity. It also integrate well with other tool which helps create invoices with ease without much hassles. #### Cons HoneyBook has been very effective. All our billing and recurring needs has been ease and very accurate. I have no complaints so far. --- ### Managing clients has never felt this smooth - Overall rating: 4/5 - Reviewer: Mohammad M. - Verified reviewer: Yes - Industry: Computer Software - Company size: 51-200 employees - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This review was submitted organically. No incentive was offered #### Ratings breakdown - Ease of use: 5/5 - Customer support: 4/5 - Functionality: 5/5 #### Pros I liked that with HoneyBook I can track the client through the whole process from the first interest to the last payment. The current mode of delivering proposals and contracts takes less of my time and response rates are also quicker since everything can be done in one pipe. #### Cons It fails to show changes made in my integrated Google Calendar on the calendar at the last minutes. There were about several meetings changed and were not updated, it has caused a conflict with my bookings slightly. --- ### Professional Experience Review - Overall rating: 5/5 - Reviewer: Gregor F. - Verified reviewer: Yes - Industry: Media Production - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: April 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. All my business management relies on using this solution, it's accessible and reliable #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I used it for automated workflow with easy invoicing and all kinds of templates #### Cons I use it every day and I haven't gotten discouraged from using it --- ### Honeybook is the perfect CRM tool for your design business! - Overall rating: 5/5 - Reviewer: Amy J. - Verified reviewer: Yes - Industry: Design - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. My overall experience with Honeybook has been great! It is such a life-saver for my business for so many parts of my client processes. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros Honeybook has a lot of Pros in my opinion. I love how easy it is to customize all of my client templates. I can easily brand my proposals, invoices, contracts, client portals, etc. My clients get a seamless, branded experience from inquiry to booked! #### Cons There really isn't anything that I don't like about Honeybook. --- ### HoneyBook: Manage your business without stress. - Overall rating: 5/5 - Reviewer: Elizabeth E. - Verified reviewer: Yes - Industry: Media Production - Company size: 11-50 employees - Product usage: Used daily for less than 12 months - Reviewed: December 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HoneyBook has so far been one of the best tools I have used especially when it comes to small businesses. It saves you so much time while managing clients. You have everything in one place, from invoicing to scheduling and also tracking your project progress. It is very easy to work with and you do not need to tech-savvy to use it. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 4/5 - Customer support: 3/5 - Functionality: 5/5 #### Pros My highlight is the fact that I can have everything that concerns a client all in one place. It makes it very convenient and is time saving. #### Cons I do not have anything I like the least at the moment. --- ### Time Management made easy! - Overall rating: 5/5 - Reviewer: Deja T. - Verified reviewer: Yes - Industry: Media Production - Company size: 2-10 employees - Product usage: Used daily for less than 6 months - Reviewed: January 2025 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. #### Ratings breakdown - Ease of use: 5/5 - Functionality: 5/5 #### Pros I like the consistent updates and the ability to collaborate with peers. #### Cons I wish it was easier to integrate with other software. --- ### Excellent Client Management Tool for Creatives - Overall rating: 4/5 - Reviewer: Jon M. - Verified reviewer: Yes - Industry: Information Technology and Services - Company size: 501-1000 employees - Product usage: Used weekly for less than 12 months - Reviewed: November 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. HoneyBook is a comprehensive client management platform, ideal for freelancers and small businesses, especially in creative industries like photography, event planning, and design. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 4/5 #### Pros Streamlined client workflow management and customizable templates for proposals. #### Cons limited advanced customization for workflows and only basic reporting. --- ### HoneyBook is the best. - Overall rating: 5/5 - Reviewer: Amber M. - Verified reviewer: Yes - Industry: Hospitality - Company size: Self-Employed - Product usage: Used daily for more than 2 years - Reviewed: March 2024 - Review source details: This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you. I love this program. I'm not sure if there is anything really like it on the market and I don't care to look. This program has everything I need to keep up with the day to day in my business. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Customer support: 5/5 - Functionality: 5/5 #### Pros I love this program. This is great for photographers and event planners. Likely could be good for another business as well, but as an event planner this program allows me to get inquiries, navigate them through the pipeline stage of booking, invoice clients and send contracts, process payments and build task management and automations all in one place. This program does so much, and connects to QuickBooks which is a huge bonus for me. #### Cons There isn't really much about the program that I dislike. I don't like that the automations now have two types of files (legacy and templates). They are basically the same and it really makes no sense to me why they exist separately, but it doesn't impede on using the software. Also, the reporting is good but it doesn't really make sense as it's not as functional as I'd like. You can't look at a report in the program, you have to download every time, but, I make due with what's available. --- ### An absolute must for a photography business - Overall rating: 5/5 - Reviewer: Richard G. - Verified reviewer: Yes - Industry: Photography - Company size: Self-Employed - Product usage: Used daily for less than 12 months - Reviewed: September 2022 - Review source details: This review was submitted organically. No incentive was offered It is unbelievably easy to make professional client management workflows, and handle the client interaction from first contact, through planning, shooting, delivery, and billing. Everything is seamless, much can be automated to keep things on track, and everything is in one spot. It just makes my whole process so much easier to manage. #### Ratings breakdown - Ease of use: 5/5 - Value for money: 5/5 - Functionality: 5/5 #### Pros I am blown away by the value I get from HoneyBook every month. It makes doing many of the tasks I absolutely hate (billing, contracts, managing email, scheduling - the business-y stuff of business) absolutely dead simple and painless. I am a huge fan of this software, and regularly recommend it to others who do creative work. #### Cons I have very few quibbles with the software. Perhaps a bit more obvious control over the aesthetics of the brochures and documents would be nice, and I would love some additional automation, but overall the system works great and makes it so easy to manage everything that I have a hard time finding anything to complain about. I suppose that I would love an i-frame-based embed for the contact form. My portfolio site doesn't work with the embed type that honeybook provides. ## More reviews [Next reviews](https://www.softwareadvice.com/crm/honeybook-profile/reviews/?page=2) --- HoneyBook Reviews, Pros and Cons - 2026 Software Advice