HoneyBook CRM

mHelpDesk

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Ratings & Reviews

Overall Rating

4.82 / 5 (232)

4.30 / 5 (787)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

5.0 / 5

4.5 / 5

Functionality

4.5 / 5

4.0 / 5

Last Reviewed

March 20, 2020

February 25, 2020

Pros/Cons

  • Pros

  • I love that it keeps my crazy schedule organized!!!

  • Love that this puts everything in one place and keeps my schedule for me. It has saved me so much hassle trying to do this all on my own

  • Cons

  • Getting used to it at the beginning like anything else is odd , but after about 3-4 contracts you get used to it and now i cant live without it

  • The only thing I have on my wishlist is more customization for email capture forms. But it certainly is something I’m able to workaround with ease, and not a big concern.

  • Pros

  • Love the scheduling. I like that it shows where they should be and I can actually put the approximate time they should be there.

  • Easy to use, streamlined, keeps everything organized and fast. What really sold me was that I was able to submit estimates directly to my customers before even leaving their home.

  • Cons

  • It's never fun setting up software it wasn't difficult but it was a little bit time consuming. Once everything is set up it pretty much runs itself though.

  • There is nothing currently that i dislike but MHD, but I would love to see this product communicate better directly with other software that we are using.

Product Demo & Pricing

Demo

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Advisor Recommendations & User Awards

FrontRunners

FrontRunners

2019

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

N/A

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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