HoneyBook vs PayPal
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.6 / 5
Value for Money
4.6 / 5
4.5 / 5
Customer Support
4.7 / 5
4.3 / 5
Functionality
4.6 / 5
4.6 / 5
Last Review Written
September 20, 2024
September 30, 2024
Pros/Cons
Pros
- I LOVE the referral program as well, the commission is beautiful. It's not only user friendly but the customer service has always been top notch as well.
- I have loved Honeybook since I first downloaded it...Customizing everything was easy and FUN. Any time i had questions customer service was super fast and nice...which makes everything easier.
- I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing.
Cons
- The only complaint I have is that you can’t access all the same features and do all the same things on the Honeybook app as you can on a computer.
- I dislike that almost everything requires a fee. As an independent photographer it is difficult to pay money up front and would rather have a basic free plan to start.
- Just that it’s missing an employee portal with scheduling employees as an option.
Pros
- I am a big fan of paypal and the fact it gained trust within all major merchants. Would be good if it worked with amazon too.
- I use PayPal for business, as a payment processor, and personal, for transactions and sending money. Their security is outstanding and the ease of use is very good.
- It was overall really a good experience to use such a nice application which does what it promises.
Cons
- I don't like the dispute process for disputing charges for orders not received. I have had many times when i did not receive product or received not of quality product and was unable to get a refund.
- It sucks, too many issues, too poor customer service, not enough accountability with the partnered apps and businesses such as eBay.
- My only complaint is the customer service aspect. It's done through an email template so there is a delay in getting answers which is frustrating.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
FrontRunners
2024
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
