HoneyBook vs Responsive (formerly RFPIO)
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Ease-of-Use
4.6 / 5
4.5 / 5
Value for Money
4.6 / 5
4.7 / 5
Customer Support
4.7 / 5
4.7 / 5
Functionality
4.6 / 5
4.5 / 5
Last Review Written
September 20, 2024
August 8, 2024
Pros/Cons
Pros
- I LOVE the referral program as well, the commission is beautiful. It's not only user friendly but the customer service has always been top notch as well.
- I have loved Honeybook since I first downloaded it...Customizing everything was easy and FUN. Any time i had questions customer service was super fast and nice...which makes everything easier.
- I also was surprised with the outstanding customer service and the fast response I received. This basically handles everything that I need with my small business in one platform - which is amazing.
Cons
- The only complaint I have is that you can’t access all the same features and do all the same things on the Honeybook app as you can on a computer.
- I dislike that almost everything requires a fee. As an independent photographer it is difficult to pay money up front and would rather have a basic free plan to start.
- Just that it’s missing an employee portal with scheduling employees as an option.
Pros
- This is due to the great answer library, recommendation engine, and great interface. Not to mention that they have a great customer success team which always lends a friendly hand when need be.
- As a manager, the ability to track progress in real-time and review responses is excellent.
- Having great software is really important, but it's equally as important to have a solid support system, too. We're thrilled with RFPIO's top-notch customer service.
Cons
- There is a little confusing language on completing a section makes it read only so someone would have to open it up to be editable again. This could be just the way our software is configured.
- My team members are often confused with the platform, no matter how simple I try to make it for them.
- I'm not sure what they're getting, and I don't know when it's been answered. May be a user error on my part.
Pricing
Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo & Screenshots
Product Demo
N/A
N/A
Advisor Recommendations & User Awards
FrontRunners
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2023
N/A
Advisor Recommendations
Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.
N/A
N/A
Additional Info
Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support and Training
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos
