Horizon HQ software


4 reviews(2.0/5)
4 reviews(2.0/5)

Horizon HQ is a cloud-based customer relationship management (CRM) solution designed for small to midsize businesses. It offers features such as a dashboard, contact management and inbox management.

The activity feed provides reminders about meetings, tasks and phone calls that are scheduled for users on a daily basis. The dashboard feature displays information about the event which includes recent conversations with the customers, upcoming phone calls along with contact details. The inbox feature helps users to rate, review, search and reply to the inbound mail.

Horizon HQ’s activity center provides an overview of business activities including information about new leads and customers, pending invoices and list of customers with whom follow up is required. It also displays information about different stages of the sales process by providing information about sales heads and the level which they are currently managing.

Support is available via phone.

Supported Operating System(s):
Windows 7 , Windows Vista , Windows XP , Mac OS , Linux , Web browser (OS agnostic) , Windows 2000 , Windows 8

4 Reviews of Horizon HQ

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  • Maria from Microsoft

    Specialty: Software / IT

    Number of employees: 10,000+ employees

    August 2017

    Totally worth the effort

    Ease-of-use
    Functionality
    Quality
    Support
    N/A
    Pros

    I really like Horizon HQ. It has the ability to integrate al the processes required throughout the supplychain in one system. It is totally worth the amount of time dedicated to learning how to use it. It has a lot of functions that eases the management of POs and long term business.

    Cons

    If I had to choose something is that the training platform is not as usable for learning. It makes it hard to really understand the system without messing up the business data.

    This review was submitted organically. No incentive was offered
    Review Source
  • Andrew M from Softchoice

    Specialty: Software / IT

    Number of employees: 1,001-5,000 employees

    August 2017

    Not user friendly

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It has a lot of functionality, sadly the functionality is hidden by usability. It is a great resource to be used to align with different providers and distributors. It has a database that aligns with all the functions of the supply chain from the suppliers to the customers. It retains historical POs and contact information.

    Cons

    The program is not usable at all. The learning curve required to be able to effectively use time is very big and a lot of my coworkers struggle as well.

    This review was submitted organically. No incentive was offered
    Review Source
  • Hanna from Softchoice

    Specialty: Software / IT

    Number of employees: 1,001-5,000 employees

    August 2017

    Horizon Feed Back

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    Got the job done and did what it need to submit quotes. Once you get the hang of it it's easier to use.

    Cons

    Took a lot of time to learn and process. I think it could be more clear on how to use and have easier tactics build in

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
  • Monica Acon from Education

    Specialty: Software / IT

    Number of employees: 1,001-5,000 employees

    August 2017

    I hate horizon

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    It is a good resource to gain visibility of the products, distributors, orders, quotes etc. that the company handles. Even though it is not user friendly, it has a lot of practice platforms.

    Cons

    It is not usable at ALL!!! I think Horizon use can make or break your career. It is not user friendly. you have to know the kinks in order to be successful. It is not BI friendly, more database and record oriented.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source
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