Horizon HQ Software


Horizon HQ is a cloud-based customer relationship management (CRM) solution designed for small to midsize businesses. It offers features such as a dashboard, contact management and inbox management.

The activity feed provides reminders about meetings, tasks and phone calls that are scheduled for users on a daily basis. The dashboard feature displays information about the event which includes recent conversations with the customers, upcoming phone calls along with contact details. The inbox feature helps users to rate, review, search and reply to the inbound mail.

Horizon HQ’s activity center provides an overview of business activities including information about new leads and customers, pending invoices and list of customers with whom follow up is required. It also displays information about different stages of the sales process by providing information about sales heads and the level which they are currently managing.

Support is available via phone.



4 Reviews of Horizon HQ

Overall rating

2.00 / 5 stars

Filters:

Showing 1 - 4 of 4 reviews

August 2017

Maria from Microsoft

Company Size: 10,000+ employees

Review Source


Ease-of-use

3 of 5

Functionality

5 of 5

August 2017

Totally worth the effort

Pros

I really like Horizon HQ. It has the ability to integrate al the processes required throughout the supplychain in one system. It is totally worth the amount of time dedicated to learning how to use it. It has a lot of functions that eases the management of POs and long term business.

Cons

If I had to choose something is that the training platform is not as usable for learning. It makes it hard to really understand the system without messing up the business data.

August 2017

Andrew M from Softchoice

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

1 of 5

Functionality

3 of 5

August 2017

Not user friendly

Pros

It has a lot of functionality, sadly the functionality is hidden by usability. It is a great resource to be used to align with different providers and distributors. It has a database that aligns with all the functions of the supply chain from the suppliers to the customers. It retains historical POs and contact information.

Cons

The program is not usable at all. The learning curve required to be able to effectively use time is very big and a lot of my coworkers struggle as well.

August 2017

Hanna from Softchoice

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

1 of 5

Value for money

2 of 5

Customer support

3 of 5

Functionality

3 of 5

August 2017

Horizon Feed Back

Pros

Got the job done and did what it need to submit quotes. Once you get the hang of it it's easier to use.

Cons

Took a lot of time to learn and process. I think it could be more clear on how to use and have easier tactics build in

August 2017

Monica Acon from Education

Company Size: 1,001-5,000 employees

Review Source


Ease-of-use

2 of 5

Value for money

2 of 5

Customer support

2 of 5

Functionality

2 of 5

August 2017

I hate horizon

Pros

It is a good resource to gain visibility of the products, distributors, orders, quotes etc. that the company handles. Even though it is not user friendly, it has a lot of practice platforms.

Cons

It is not usable at ALL!!! I think Horizon use can make or break your career. It is not user friendly. you have to know the kinks in order to be successful. It is not BI friendly, more database and record oriented.