HubSpot CRM vs Marketo Engage

HubSpot CRM has 2648 reviews and a rating of 4.51 / 5 vs Marketo Engage which has 585 reviews and a rating of 4.22 / 5. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

User Ratings & Reviews

Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.

Overall Rating

4.51 / 5 (2,648)

4.22 / 5 (585)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.5 / 5

4.0 / 5

Last Review Written

October 29, 2020

October 19, 2020

Pros/Cons

  • Pros

  • Fantastic customer service. Great layout. Very intuitive.

  • Excelente aplicativo, bem intuitivo e fácil de se aprender a utilizar para realizar o gerenciamento de vendas

  • Cons

  • What there are several functions that require some training (tutorials) is not annoying, just that it takes a little time

  • Their email creation tool is great, however, it can't import custom fonts to help keep messages aligned with branding.

  • Pros

  • I like that this system gives you the ability to track people through their journey. It's certainly helpful in understanding or seeing at a glance a person's lead score, all their details, etc.

  • I love the ease of use and the organization Marketo uses, I also love how it is now integrated with so many Adobe services!

  • Cons

  • It's not the simplest, and can be quite tricky for newer/more novice users. But this can be overcome quickly with training.

  • Not the easiest to use, but can be integrated to be more simple than a lot of its competitors. Sometimes it can seem a little over-engineered. Lots of specific fields.

Pricing

Pricing Range

How it's priced

HubSpot CRM users do not pay any subscription fee. It is a cloud-based solution.

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Contract Term

HubSpot CRM requires no contract for cloud-based deployment.

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Upfront Costs

No upfront fees.

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Recurring Costs

None, beyond subscription fees.

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Product Demo & Screenshots

Advisor Recommendations & User Awards

FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2020

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Advisor Recommendations

Our industry-specific advisors recommend products based on specific business needs. Connect with us to get your personalized recommendations.

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Downloads and related articles

Pricing Guide

2020 CRM Software Pricing Guide

Learn about the key aspects of accurate software pricing before you make your purchase decision.

  • Pricing models & ranges

  • Unexpected costs

  • Pricing of popular systems

Additional Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Support

Phone Support

Phone support included in subscription fee.

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Online Case Submission

Online case submission included in subscription fee.

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Online Support Options

Help website, knowledge base, and online community included in subscription fee.

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Training

Training not offered.

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