HubSpot CRM vs Sage CRM

RATING:

4.5

(4074)

HubSpot CRM has 4074 reviews and a rating of 4.52 / 5 stars vs Sage CRM which has 67 reviews and a rating of 3.51 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.5 (4074)
3.5 (67)
Ease-of-Use
4.5 / 5
3 / 5
Value for Money
4.5 / 5
3.5 / 5
Customer Support
4.5 / 5
3.5 / 5
Functionality
4.5 / 5
3.5 / 5
Last Review Written
March 28, 2024
January 24, 2024
Pros/Cons
  • Pros

  • The easy navigation is my favorite part compared to some of the competitors I used before. Hands on help to learn how it works is a great feature too.
  • I love all the integrations and capabilities. Originally I got Hubspot to help with a chat bubble on my website.
  • Cons

  • I cancelled because my bill got higher monthly , and we used it less. They turned my service back on and charged my company for 3 months of service upfront as a cancellation fee.
  • It's an intimidating and scary as I don't want to mess anything up. The only other hiccup is merging contacts automatically is challenging.
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  • Pros

  • Good as a client database. Clear online portal and good customer service representative assigned to account.
  • Surprisingly customer service respond with very standard answers but not to specific questions.
  • Cons

  • We had trouble processing payments. Overall, it was hard for us to use all the features and rely on it to be more productive.
  • The more people on it, the worse it gets. Cannot use remotely through a VPN.
Read all user reviews
Pricing Range
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$
$
$
$
$
$
$
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$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2024

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos