--- title: "HubSpot Sales Hub vs HubSpot Service Hub - 2026 Comparison - Software Advice" description: "HubSpot Sales Hub vs HubSpot Service Hub - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization." source_url: "https://www.softwareadvice.com/crm/hubspot-sales-profile/vs/hubspot-service-hub/" page_type: "comparison" language: "en" --- [Home](https://www.softwareadvice.com/) / [CRM for Startups Software](https://www.softwareadvice.com/crm/startup-comparison/) / HubSpot Sales Hub vs HubSpot Service Hub Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated October 19, 2026 # HubSpot Sales Hub vs. HubSpot Service Hub: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated October 19, 2026 # HubSpot Sales Hub vs. HubSpot Service Hub: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/hubspot-sales-profile/) [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) 4.5 [(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Starting Price $15.00per month Free trial: Available Free version: Available Pros: - Ease of Use - Customer Support Cons: - Pricing Who uses HubSpot Sales Hub Based on 506 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (27%) and Professional Services (24%) - Top use cases: CRM (30%), Sales Tracking (23%) 82% of users recommend this product [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) [HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) 4.4 [(193)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) Starting Price $15.00per month Free trial: Available Free version: Available Pros: Not enough reviews Cons: Not enough reviews Who uses HubSpot Service Hub Based on 193 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (33%), Professional Services (12%) and Health & Medicine (10%) - Top use cases: Customer Service (21%), Live Chat (17%) and CRM (16%) 73% of users recommend this product [](https://www.softwareadvice.com/crm/hubspot-sales-profile/) HubSpot Sales Hub 4.5 [(506)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) HubSpot Service Hub 4.4 [(193)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) + Add product Add product ## HubSpot Sales Hub vs HubSpot Service Hub: At a glance * * * Product ratings at a glance | | HubSpot Sales Hub | HubSpot Service Hub | | --- | --- | --- | | Overall rating | 4.5
506 reviews | 4.4
193 reviews | | Ease of use | 4.4 | 4.4 | | Value for money | 4.2 | 4.2 | | Functionality | 4.4 | 4.1 | | Customer support | 4.4 | 4.5 | | Ease of deployment | 4.3 | 4.5 | Best in comparison ## User interface * * * ## Key features Features selected based on 699 reviews from CRM for Startups * * * Alerts/Escalation N/A Automated Routing N/A Calendar Management 3.8 CRM N/A Email Management 4.3 Knowledge Base Management N/A - CRM: 4.8 - Reminders: 4.8 - Contact Database: 4.7 - Customizable Reports: 4.7 - Sales Activity Management: 4.7 - Lead Management: 4.6 - For Sales Teams/Organizations: 4.6 - Contact Management: 4.6 - Customer Database: 4.6 - Client Management: 4.6 - Sales Pipeline Management: 4.6 - Data Import/Export: 4.6 - Lead Capture: 4.5 - Workflow Management: 4.5 - Pipeline Management: 4.5 - Activity Dashboard: 4.4 - Prospecting Tools: 4.4 - Calendar Sync: 4.4 - Lead Qualification: 4.3 - Third-Party Integrations: 4.3 - Email Templates: 4.3 - Inbox Management: 4.3 - Search/Filter: 4.3 - Reporting/Analytics: 4.3 - Alerts/Notifications: 4.3 - Email Management: 4.3 - Customizable Fields: 4.3 - Email Marketing: 4.2 - Campaign Management: 4.2 - Task Management: 4.1 - Drag & Drop: 4.1 - Interaction Tracking: 4.0 - Appointment Scheduling: 4.0 - Live Chat: 4.0 - Calendar Management: 3.8 - Referral Tracking: 3.7 - Document Storage: 3.7 - Document Management: 3.6 - Real-Time Reporting: 3.5 Alerts/Escalation 4.0 Automated Routing 4.7 Calendar Management N/A CRM 4.5 Email Management N/A Knowledge Base Management 4.3 - Real-Time Notifications: 4.7 - Contact Database: 4.7 - Support Ticket Management: 4.7 - Interaction Tracking: 4.6 - Email Management: 4.6 - Data Import/Export: 4.6 - Document Storage: 4.6 - CRM: 4.5 - Contact Management: 4.5 - Multi-Channel Communication: 4.5 - Mobile Access: 4.5 - Ticket Management: 4.5 - Transcripts/Chat History: 4.4 - Real-time Consumer-facing Chat: 4.4 - Customer Database: 4.4 - Reporting/Analytics: 4.3 - Knowledge Base Management: 4.3 - Workflow Management: 4.3 - Access Controls/Permissions: 4.0 - Alerts/Escalation: 4.0 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[ HealthieNot enough reviews ](https://www.softwareadvice.com/medical/healthie-profile/)[ Epicor CPQNot enough reviews ](https://www.softwareadvice.com/product-configurator/kbmax-profile/) - ConnectWise PSA - Asana - ContactsFlow™ (formerly Shared Contacts for Gmail) - Agentforce - Cin7 Core - MightyCall - Domo - Google Ads - Sakari - HubSpot Sales Hub - Sage Intacct - Tableau - GGGolf - Map My Customers - Maxio - Bird - Gravity Forms - Customer.io - DealHub - WRITER - Airtable - Mixpanel - Firmable - Metabase - Lead Forensics - Heymarket - Calendly - Jiminny - Demandbase One - HCL Notes - Hublead - QuotaPath - JustCall - NetSuite - Trello - Zuper - 3CX - Trafft - Fin - Wistia - Avoma - Boomerang for Gmail - tl;dv - Squirrel - Sopro - RingCentral Events - Zendesk AI - Workday HCM - Claude - Fathom - Claude Code - Rasayel - Ortto - RingEX - Salesintel - Instantly - Cyberimpact - Outreach - Chrome Enterprise - Lusha - Gong - Calendar Scheduling Software for Teams - PartnerStack - RingCX - PrintVis - PSOhub - Zapier - Zoho CRM - Seamless - Apollo.io - Microsoft Teams - SAP HANA Cloud - Docusign - Formaloo - Zoom Rooms - Podio - Microsoft Power BI - Shopify - Notion - Typeform - Perplexity - Xero - Ringover - WordPress - Krisp - FotoWare DAM - Google Meet - Hunter - lemlist - Applied Epic - Moxo - Fireflies - Absorb - Zoom Events and Webinars - Front - LinkedIn Sales Navigator - Zoom Workplace [ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[ OptinMonsterNot enough reviews ](https://www.softwareadvice.com/marketing/optinmonster-profile/)[ PhoneWagonNot enough reviews ](https://www.softwareadvice.com/voip/phonewagon-profile/) - Privy - BrightTALK Central - CallRail - Dropbox Sign - Salesforce Sales Cloud - Zoom Workplace - Dialpad AI Meetings - Outgrow - Meta for Business - SnapApp - Unbounce - Retreaver - AdStage - Eventbrite - Zapier - ClearVoice - Woopra - Ambassify - Bedrock Data - Instapage - Lucky Orange - SurveyMonkey - WordPress - Call Loop - GoTo Webinar - Drift - Slack - AdRoll - Grow - LoyaltyLion - Shopify - Fomo - Ringover - adam.ai - Forecast - BigTime - Accelo - PSOhub - Airtable - Trello - Teamwork.com - Asana - monday AI Work Platform - Odoo - Paycove - Proposify - DepositFix - Vidyard - Wistia - Databox - Stripe - Aloware - 360NRS - Google Contacts - Pipedrive - LinkedIn for Business - Google Calendar - Gmail - Fivetran - Stripo.email - Cyfe - Salesmsg - AgencyAnalytics - Stitch - NeverBounce - Klips - Google Meet - ManyChat - Sakari - Leadfeeder - Wix - Supermetrics - Jotform - Gravity Forms - Canva - Instagram - Twitter/X - Aysling - Actionstep - Promo.com - Skyvia - Coupler.io - Powtoon - CoSchedule - Pure Chat - Zoho Analytics - Calendly ## Reviews * * * Positive review: SS Stacy S. Sales Marketing Coordinator Mechanical or Industrial Engineering, 51-200 employees "The integration with our marketing efforts and Genius ERP has improved communication between departments, reduced manual data entry, and helped create a more seamless workflow from lead generation through project execution." Jul 6, 2026 Negative review: MP Mateja P. Talent Acquisition Manager Pharmaceuticals, 501-1000 employees "It seems impossible to structure an account in such a way that the elements, data and content of different regions can be viewed separately." Jun 9, 2025 Positive review: SS Stacy S. Sales Marketing Coordinator Mechanical or Industrial Engineering, 51-200 employees "It has become the central platform for managing our sales pipeline, customer interactions, and reporting, giving our team greater visibility into every stage of the sales process." Jul 6, 2026 Negative review: Sara Gabriela C. Outdoor Living Consultant Environmental Services, 51-200 employees "I think it is the most expensive CRM, but there are some issues, some delays, and some problems that take a while to get solved on the support side." Apr 13, 2025 Positive review: SS Stacy S. Sales Marketing Coordinator Mechanical or Industrial Engineering, 51-200 employees "The platform is intuitive, reliable, and continually adds new features that help our team work more efficiently and make better data-driven decisions." Jul 6, 2026 Negative review: NW Nolan W. Head of Sales Real Estate, 11-50 employees "It doesn't flow as well when opening specific leads in Hubspot Sales Hub." Apr 7, 2025 [Read all reviews](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Positive review: DC Daniel C. Automation Engineer Health, Wellness and Fitness, 51-200 employees "Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting." May 18, 2026 Negative review: EA Estrella A. Software Engineer Computer Software, 51-200 employees "The live chat setup and customer support ticket resolutions can be slow, while navigating security permissions and workspace settings feels unnecessarily complex for quick check-ins." Jul 28, 2026 Positive review: VR Verified Reviewer Marketing Manager and Business Development Marketing and Advertising, 2-10 employees "What I particularly liked was being able to see deeper insights on the user behind the ticket, those small details can make a real difference when you're genuinely focused on delivering great customer service." Apr 28, 2026 Negative review: VR Verified Reviewer Marketing Manager and Business Development Marketing and Advertising, 2-10 employees "For the monthly price we were paying, it felt pretty limiting." Apr 28, 2026 Positive review: Mai M. Managing Director Hospitality, 11-50 employees "We're providing confidence and context to our sales and marketing teams, in ways that support our communication with all clients in various markets." Mar 26, 2026 Negative review: MT Megan T. Office Manager Construction, 11-50 employees "I find the interface to be a bit messy but that's my personal preference." Apr 9, 2025 [Read all reviews](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) ## Customer support * * * HubSpot Sales Hub Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Available Chat: Available HubSpot Service Hub Email/Help Desk: Available FAQs/Forum: Available Knowledge Base: Available Phone Support: Available 24/7: Available Chat: Available ## Training options * * * HubSpot Sales Hub In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Available HubSpot Service Hub In Person: Available Live Online: Available Webinars: Available Documentation: Available Videos: Not available ## Send this comparison chart to my inbox ## Popular Comparisons * * * [Salesforce Sales Cloud vs HubSpot Sales Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/21946-hubspot-sales/)[Salesforce Sales Cloud vs HubSpot Service Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/87104-hubspot-service-hub/)