# HubSpot Sales Hub vs Kustomer - 2026 Comparison - Software Advice > HubSpot Sales Hub vs Kustomer - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/hubspot-sales-profile/vs/kustomer --- [Home](https://www.softwareadvice.com/) / [Ecommerce CRM Software](https://www.softwareadvice.com/category/3634-ecommerce-crm/) / HubSpot Sales Hub vs Kustomer Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 1, 2026 # HubSpot Sales Hub vs. Kustomer: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 1, 2026 # HubSpot Sales Hub vs. Kustomer: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/hubspot-sales-profile/) [HubSpot Sales Hub](https://www.softwareadvice.com/crm/hubspot-sales-profile/) 4.5 [(501)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Pricing Who uses HubSpot Sales Hub Based on 501 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (27%) and Professional Services (25%) - Top use cases: CRM (29%), Sales Tracking (23%) 82% of users recommend this product [](https://www.softwareadvice.com/customer-experience/kustomer-profile/) [Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/) 4.6 [(79)](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/) Starting Price $89.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses Kustomer Based on 79 reviews - Top use case: Customer Service (39%) 88% of users recommend this product [](https://www.softwareadvice.com/crm/hubspot-sales-profile/) HubSpot Sales Hub 4.5 [(501)](https://www.softwareadvice.com/crm/hubspot-sales-profile/reviews/) [](https://www.softwareadvice.com/customer-experience/kustomer-profile/) Kustomer 4.6 [(79)](https://www.softwareadvice.com/customer-experience/kustomer-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.5 Based on 501 reviews Ease of use 4.4 Value for money 4.2 Customer support 4.4 Functionality 4.4 4.6 Based on 79 reviews Ease of use 4.6 Value for money 4.4 Customer support 4.7 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 580 reviews from Ecommerce CRM Software * * * Alerts/Escalation N/A Automated Routing N/A Calendar Management 3.9 Call Center Management N/A Email Management 4.3 Knowledge Base Management N/A Alerts/Escalation 4.5 Automated Routing 4.7 Calendar Management N/A Call Center Management 4.7 Email Management N/A Knowledge Base Management 3.5 ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ HubSpot CRMNot enough reviews ](https://www.softwareadvice.com/product/1854-HubSpot-CRM/)[ Microsoft 365Not enough reviews ](https://www.softwareadvice.com/productivity/microsoft-365-profile/)[ Microsoft OutlookNot enough reviews ](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/) [ SurveyMonkeyNot enough reviews ](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/)[ TwilioNot enough reviews ](https://www.softwareadvice.com/voip/twilio-profile/)[ FivetranNot enough reviews ](https://www.softwareadvice.com/bi/fivetran-profile/) ## Reviews * * * Branko J.Sales Operations AssociateFinancial Services, 51-200 employees "It is easy to use, helps keep the sales pipeline organized, and saves time through automation, email tracking, and reporting, although some advanced features can become expensive." Apr 12, 2026 MP Mateja P.Talent Acquisition ManagerPharmaceuticals, 501-1000 employees "It seems impossible to structure an account in such a way that the elements, data and content of different regions can be viewed separately." Jun 9, 2025 Natalia Isabel R.Customer ExperienceMarketing and Advertising, 1001-5000 employees "This software allowed us to have more efficient management when attending to our clients, as the platform provides the history of any customer interaction, regardless of the channel they used." Feb 1, 2025 AM Alex M.IT Service ManagerRetail, 1001-5000 employees "As is typical some features were oversold and did require additional time and energy to implement." Sep 23, 2024 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs HubSpot Sales Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/21946-hubspot-sales/)[HubSpot CRM vs HubSpot Sales Hub](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/21946-hubspot-sales/)[LiveAgent vs Kustomer](https://www.softwareadvice.com/customer-experience/kustomer-profile/vs/liveagent/)[Zendesk Suite vs Kustomer](https://www.softwareadvice.com/compare/26892-Zendesk/vs/169723-kustomer/)