HubSpot Sales Hub

Zendesk

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Ratings & Reviews

Overall Rating

4.47 / 5 (250)

4.35 / 5 (2,358)

Ease-of-Use

4.5 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

4.5 / 5

4.5 / 5

Functionality

4.5 / 5

4.5 / 5

Last Reviewed

March 9, 2020

April 1, 2020

Pros/Cons

  • Pros

  • It has made my reporting well ok. Documenting my daily task for my team to track work done so far on leads. It also serve as reminder on what to do. This product is Fantastic!

  • It helps me with my inbound marketing, SEO, CRM and many other needs. The vendor is great and customer service is incredibly responsive and helpful.

  • Cons

  • The app for mobile use could use a much needed over-haul. If they fixed the few issues with the App, we would give it 5 stars

  • Although it is friendly and easy to understand, it requires expertise in the management of the sale and know how to interpret statistics

  • Pros

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • I love that it is effective and easy to use. The communication between members is seamless and well-documented.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

66 Recommendations

4 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots