HubSpot Service Hub

Keap

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Ratings & Reviews

Overall Rating

4.41 / 5 (105)

4.11 / 5 (1,052)

Ease-of-Use

4.5 / 5

3.5 / 5

Value for Money

4.5 / 5

4.0 / 5

Customer Support

4.5 / 5

4.0 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 14, 2020

February 20, 2020

Pros/Cons

  • Pros

  • Overall my experience has been great. It helps to visualize the many steps we have within our company which makes it easier to proceed with certain duties in a more organized at a efficient pace.

  • I love how it keeps contacts so organized. their deals and communications etc. I also love that we can sort the tickets by pipelines and set up automatic responses.

  • Cons

  • I feel like we could use more training, I wish the lady that we talk to for help weekly was more freely available. I wish it was a little more self explanatory.

  • Honestly, I think thing we like least about the software is that you cant use the social features to post videos to Instagram from the social hub. Other than that there isn't anything we dont like!

  • Pros

  • The software is well made and simple to use. It's an extremely useful tool and well designed!

  • The features and functionality are amazing. Lots of great options and really good starting point at any level for your companies growth and implementation.

  • Cons

  • The initial setup of this software can be a little tedious. It takes time and effort, but once it is set up correctly it really is easy to use.

  • User interface isn't as clean as some others and it can be confusing. But overall I think it's a great tool.

Product Demo & Pricing

Demo

Pricing Range

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Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

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Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

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