# HubSpot Service Hub vs LiveAgent - 2026 Comparison - Software Advice > HubSpot Service Hub vs LiveAgent - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/hubspot-service-hub-profile/vs/liveagent --- [Home](https://www.softwareadvice.com/) / [Customer Success Software](https://www.softwareadvice.com/customer-success/) / HubSpot Service Hub vs LiveAgent Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 8, 2026 # HubSpot Service Hub vs. LiveAgent: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 8, 2026 # HubSpot Service Hub vs. LiveAgent: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) [HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses HubSpot Service Hub Based on 190 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (33%), Professional Services (12%) and Health & Medicine (10%) - Top use cases: Customer Service (20%), Live Chat (16%) and CRM (15%) 73% of users recommend this product [](https://www.softwareadvice.com/crm/liveagent-profile/) [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: - Customer Support - Live Chat Cons: - Email Management - Call Management Who uses LiveAgent Based on 1787 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (23%), Retail, Consumer Goods & Services (13%) and Professional Services (12%) - Top use cases: Live Chat (25%), Help Desk (19%) and Customer Service (19%) 88% of users recommend this product [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) HubSpot Service Hub 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) [](https://www.softwareadvice.com/crm/liveagent-profile/) LiveAgent 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.4 Based on 190 reviews Ease of use 4.4 Value for money 4.2 Customer support 4.5 Functionality 4.1 4.7 Based on 1,787 reviews Ease of use 4.6 Value for money 4.6 Customer support 4.7 Functionality 4.6 ## User interface * * * ## Key features Features selected based on 1,977 reviews from Customer Success * * * Alerts/Escalation 3.9 Automated Routing 5.0 Autoresponders N/A Canned Responses N/A Chat/Messaging N/A CRM 4.5 Alerts/Escalation N/A Automated Routing N/A Autoresponders 4.5 Canned Responses 4.6 Chat/Messaging 4.7 CRM N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ IntercomNot enough reviews ](https://www.softwareadvice.com/crm/intercom-profile/)[ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[ OptinMonsterNot enough reviews ](https://www.softwareadvice.com/marketing/optinmonster-profile/) [ Shift4ShopNot enough reviews ](https://www.softwareadvice.com/ecommerce/3dcart-profile/)[ BigCommerceNot enough reviews ](https://www.softwareadvice.com/ecommerce/bigcommerce-profile/)[ ProjectManagerNot enough reviews ](https://www.softwareadvice.com/project-management/projectmanager-profile/) ## Reviews * * * DC Daniel C.Automation EngineerHealth, Wellness and Fitness, 51-200 employees "Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting." May 18, 2026 VR Verified ReviewerMarketing Manager and Business DevelopmentMarketing and Advertising, 2-10 employees "For the monthly price we were paying, it felt pretty limiting." Apr 28, 2026 VR Vishal R.Customer Support ExecutiveElectrical/Electronic Manufacturing, 1001-5000 employees "According to my experience live agent help us in providing the best customer support for our company and create a good relationship with our clients all over the world wearable to respond to complaint tickets just in few minutes" May 8, 2026 LD Lukáš D.CEOSecurity and Investigations, 11-50 employees "Email response times are frustratingly long, and the absence of phone support or screen-sharing options makes resolving complex issues unnecessarily slow." Apr 30, 2026 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs HubSpot Service Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/87104-hubspot-service-hub/)[Zendesk Suite vs HubSpot Service Hub](https://www.softwareadvice.com/compare/26892-Zendesk/vs/87104-hubspot-service-hub/)[Salesforce Sales Cloud vs LiveAgent](https://www.softwareadvice.com/compare/2764-Salesforce/vs/109980-liveagent/)[Zendesk Suite vs LiveAgent](https://www.softwareadvice.com/compare/26892-Zendesk/vs/109980-liveagent/)