HubSpot Service Hub vs Maximizer CRM
HubSpot Service Hub has 156 reviews and a rating of 4.45 / 5 stars vs Maximizer CRM which has 352 reviews and a rating of 4.04 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.
User Ratings & Reviews
Reviews are generated by real users. When reviewing a product, users are asked to assess the product’s overall quality, which includes assigning specific ratings for ease of use, value for money, customer support, and functionality.
Pros
- This is easy to use, clear and customisable. The recent updates to the template editor are welcome and allow us to make our help centre our own.
- In one month, most of the customer service cases are in production. Migration and integration with other platforms are also very easy and in record time.
Cons
- In our case, a multi-language Knowledge Base is missing to make the KB more complete.
- For example, you cannot use HubSpot forms to populate custom Ticket properties, which renders them almost useless as a means of collecting information about the customer's problem.
Pros
- Excellent value for the cost. Powerful - will do all that I need for marketing and sales, plus more.
- The outlook integration is an excellent feature, and we can save all our correspondence to the data base. We send a newsletter to all our clients through maximizer which is very easy to do.
Cons
- The biggest obstacle for me is the mount of data entry and customization to make it flow for our company.
- It is SO busy that it is difficult to use the tab after tab function leaves lots of sub levels un informed.
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Advisor Recommendations & User Awards
The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.
FrontRunners
2024
FrontRunners
2022
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