HubSpot Service Hub

NetSuite CRM

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Ratings & Reviews

Overall Rating

4.41 / 5 (105)

3.90 / 5 (179)

Ease-of-Use

4.5 / 5

4.0 / 5

Value for Money

4.5 / 5

3.5 / 5

Customer Support

4.5 / 5

3.5 / 5

Functionality

4.0 / 5

4.0 / 5

Last Reviewed

February 14, 2020

February 3, 2020

Pros/Cons

  • Pros

  • Overall my experience has been great. It helps to visualize the many steps we have within our company which makes it easier to proceed with certain duties in a more organized at a efficient pace.

  • I love how it keeps contacts so organized. their deals and communications etc. I also love that we can sort the tickets by pipelines and set up automatic responses.

  • Cons

  • I feel like we could use more training, I wish the lady that we talk to for help weekly was more freely available. I wish it was a little more self explanatory.

  • Honestly, I think thing we like least about the software is that you cant use the social features to post videos to Instagram from the social hub. Other than that there isn't anything we dont like!

  • Pros

  • I enjoy how all of the system works together in a uniform and congruent way.

  • Although we did not use this system past its initial free trial , it seemed fairly easy to use. Especially for new-comers to CRM systems.

  • Cons

  • Slowness and latency sometime other than that all good

  • I like everything about the product. But it would be better if same user could login from multiple PCs simultaneously.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

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Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

143 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots