# HubSpot Service Hub vs Lime Connect - 2026 Comparison - Software Advice > HubSpot Service Hub vs Lime Connect - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization. Source: https://www.softwareadvice.com/crm/hubspot-service-hub-profile/vs/userlike --- [Home](https://www.softwareadvice.com/) / [Customer Service Software](https://www.softwareadvice.com/crm/customer-service-comparison/) / HubSpot Service Hub vs Lime Connect Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Updated June 22, 2026 # HubSpot Service Hub vs. Lime Connect: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Updated June 22, 2026 # HubSpot Service Hub vs. Lime Connect: 2026 Comparison Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free. Free Expert Guidance Real Human Advice 1M + Businesses Helped Product comparison Compare up to 3 products side-by-side + Add product [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) [HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) Starting Price $15.00per month Free trial Free version Pros: Not enough reviews Cons: Not enough reviews Who uses HubSpot Service Hub Based on 190 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (33%), Professional Services (12%) and Health & Medicine (10%) - Top use cases: Customer Service (20%), Live Chat (16%) and CRM (15%) 73% of users recommend this product [](https://www.softwareadvice.com/mobility/userlike-profile/) [Lime Connect](https://www.softwareadvice.com/mobility/userlike-profile/) 4.6 [(647)](https://www.softwareadvice.com/mobility/userlike-profile/reviews/) Starting Price $87.00per month Free trial Free version Pros: - Ease of Use - Customer Support Cons: - Pricing Who uses Lime Connect Based on 647 reviews - Popular among: Small businesses - Most common industries: IT & Software Development (14%), Retail, Consumer Goods & Services (10%) and Professional Services (7%) - Top use cases: Live Chat (1%), Customer Support (1%) and Customer Service (0%) 84% of users recommend this product [](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/) HubSpot Service Hub 4.4 [(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/) [](https://www.softwareadvice.com/mobility/userlike-profile/) Lime Connect 4.6 [(647)](https://www.softwareadvice.com/mobility/userlike-profile/reviews/) + Add product Add product ## User satisfaction * * * 4.4 Based on 190 reviews Ease of use 4.4 Value for money 4.2 Customer support 4.5 Functionality 4.1 4.6 Based on 647 reviews Ease of use 4.5 Value for money 4.3 Customer support 4.6 Functionality 4.5 ## User interface * * * ## Key features Features selected based on 837 reviews from Customer Service * * * Alerts/Escalation 3.9 Automated Routing 5.0 Autoresponders N/A Canned Responses N/A Chat/Messaging N/A CRM 4.5 Alerts/Escalation N/A Automated Routing N/A Autoresponders 5.0 Canned Responses 5.0 Chat/Messaging 4.5 CRM N/A ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ### Wondering if these products fit your needs? Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes. LexiAdvisor for 8 years ## Integrations * * * [ IntercomNot enough reviews ](https://www.softwareadvice.com/crm/intercom-profile/)[ WooCommerceNot enough reviews ](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[ OptinMonsterNot enough reviews ](https://www.softwareadvice.com/marketing/optinmonster-profile/) [ CloudflareNot enough reviews ](https://www.softwareadvice.com/cybersecurity/cloudflare-profile/)[ HighriseNot enough reviews ](https://www.softwareadvice.com/crm/highrise-profile/)[ FreshdeskNot enough reviews ](https://www.softwareadvice.com/crm/freshdesk-profile/) ## Reviews * * * DC Daniel C.Automation EngineerHealth, Wellness and Fitness, 51-200 employees "Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting." May 18, 2026 VR Verified ReviewerMarketing Manager and Business DevelopmentMarketing and Advertising, 2-10 employees "For the monthly price we were paying, it felt pretty limiting." Apr 28, 2026 CF CEDRIC F.e-commerce managerBusiness Supplies and Equipment, 501-1000 employees "Easy to use, many features, Userlike helped us to improve our sales" Jan 3, 2025 CF CEDRIC F.e-commerce managerBusiness Supplies and Equipment, 501-1000 employees "I reported this problem to the userlike teams several times, but it does not seem to be a priority for them." Jan 3, 2025 ## Customer support * * * Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat Email/Help Desk FAQs/Forum Knowledge Base Phone Support 24/7 Chat ## Training options * * * In Person Live Online Webinars Documentation Videos In Person Live Online Webinars Documentation Videos ## Popular Comparisons * * * [Salesforce Sales Cloud vs HubSpot Service Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/87104-hubspot-service-hub/)[Zendesk Suite vs HubSpot Service Hub](https://www.softwareadvice.com/compare/26892-Zendesk/vs/87104-hubspot-service-hub/)[Slack vs Lime Connect](https://www.softwareadvice.com/remote-support/slack-profile/vs/userlike/)[LiveChat vs Lime Connect](https://www.softwareadvice.com/help-desk/livechat-profile/vs/userlike/)