# HubSpot Service Hub vs Zendesk Sell - 2026 Comparison - Software Advice

> HubSpot Service Hub vs Zendesk Sell - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization.

Source: https://www.softwareadvice.com/crm/hubspot-service-hub-profile/vs/zendesk-sell

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HubSpot Service Hub vs Zendesk Sell

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Updated May 21, 2026

# HubSpot Service Hub vs. Zendesk Sell: 2026 Comparison

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Updated May 21, 2026

# HubSpot Service Hub vs. Zendesk Sell: 2026 Comparison

Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.

Free Expert Guidance

Real Human Advice

1M + Businesses Helped

Product comparison

Compare up to 3 products side-by-side

+

Add product

[](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/)

[HubSpot Service Hub](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/)

4.4

[(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/)

Starting Price

$15.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses HubSpot Service Hub

Based on 190 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (33%), Professional Services (12%) and Health & Medicine (10%)
-   Top use cases: Customer Service (20%), Live Chat (16%) and CRM (15%)

73% of users recommend this product

[](https://www.softwareadvice.com/marketing/zendesk-sell-profile/)

[Zendesk Sell](https://www.softwareadvice.com/marketing/zendesk-sell-profile/)

4.3

[(160)](https://www.softwareadvice.com/marketing/zendesk-sell-profile/reviews/)

Starting Price

$19.00per month

Free trial

Free version

Pros:

Not enough reviews

Cons:

Not enough reviews

Who uses Zendesk Sell

Based on 160 reviews

-   Popular among: Small businesses
-   Most common industries: IT & Software Development (26%), Professional Services (16%) and Finance & Accounting (8%)
-   Top use cases: CRM (11%), Sales Tracking (8%) and Account Management (5%)

67% of users recommend this product

[](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/)

HubSpot Service Hub

4.4

[(190)](https://www.softwareadvice.com/crm/hubspot-service-hub-profile/reviews/)

[](https://www.softwareadvice.com/marketing/zendesk-sell-profile/)

Zendesk Sell

4.3

[(160)](https://www.softwareadvice.com/marketing/zendesk-sell-profile/reviews/)

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Add product

## User satisfaction

* * *

4.4

Based on 190 reviews

Ease of use

4.4

Value for money

4.2

Customer support

4.5

Functionality

4.1

4.3

Based on 160 reviews

Ease of use

4.4

Value for money

4.0

Customer support

4.1

Functionality

4.0

Looking for better functionality? Ask an advisor for high-rated alternatives

Looking for better functionality? Ask an advisor for high-rated alternatives

Looking for better functionality? Ask an advisor for high-rated alternatives

## User interface

* * *

## Key features

Features selected based on 350 reviews from Mobile CRM

* * *

Alerts/Escalation

3.9

Auto-Dialer

N/A

Automated Routing

5.0

Call Recording

N/A

CRM

4.5

Email Management

N/A

Alerts/Escalation

N/A

Auto-Dialer

1.0

Automated Routing

N/A

Call Recording

N/A

CRM

4.8

Email Management

4.7

### Wondering if these products fit your needs?

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LexiAdvisor for 8 years

### Wondering if these products fit your needs?

Skip the manual research. Talk to a real advisor like Lexi to get a 100% free, personalized shortlist in 15 minutes.

LexiAdvisor for 8 years

## Integrations

* * *

[

IntercomNot enough reviews

](https://www.softwareadvice.com/crm/intercom-profile/)[

WooCommerceNot enough reviews

](https://www.softwareadvice.com/inventory-management/woocommerce-profile/)[

OptinMonsterNot enough reviews

](https://www.softwareadvice.com/marketing/optinmonster-profile/)

[

DomoNot enough reviews

](https://www.softwareadvice.com/bi/domo-profile/)[

Microsoft OutlookNot enough reviews

](https://www.softwareadvice.com/marketing/microsoft-outlook-profile/)[

WishpondNot enough reviews

](https://www.softwareadvice.com/crm/wishpond-profile/)

## Reviews

* * *

DC

Daniel C.Automation EngineerHealth, Wellness and Fitness, 51-200 employees

"Brilliant - adaptable, scalable automation platform for customer management, marketing and general business organisation and reporting."

May 18, 2026

VR

Verified ReviewerMarketing Manager and Business DevelopmentMarketing and Advertising, 2-10 employees

"For the monthly price we were paying, it felt pretty limiting."

Apr 28, 2026

SP

Sonu P.Systems AnalystConsumer Goods, 51-200 employees

"There are some limitations when it comes to advanced reporting and customization, but for small to mid-sized teams it does the job well."

Apr 24, 2026

SP

Sonu P.Systems AnalystConsumer Goods, 51-200 employees

"Reporting is a bit limited unless you spend time customizing it, and even then it’s not as flexible as some other tools."

Apr 24, 2026

## Customer support

* * *

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7

Chat

## Training options

* * *

In Person

Live Online

Webinars

Documentation

Videos

In Person

Live Online

Webinars

Documentation

Videos

## Popular Comparisons

* * *

[Salesforce Sales Cloud vs HubSpot Service Hub](https://www.softwareadvice.com/compare/2764-Salesforce/vs/87104-hubspot-service-hub/)[Zendesk Suite vs HubSpot Service Hub](https://www.softwareadvice.com/compare/26892-Zendesk/vs/87104-hubspot-service-hub/)[Salesforce Sales Cloud vs Zendesk Sell](https://www.softwareadvice.com/compare/2764-Salesforce/vs/93337-zendesk-sell/)[HubSpot CRM vs Zendesk Sell](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/93337-zendesk-sell/)