Hybrid.Chat

Hybrid.Chat is a cloud-based live chat solution that allows users to build chatbots. The solution provides templates for chatbots with a range of purposes, such as lead capture, hotel booking and appointment booking. The chatbots can be created using pre-built templates which can then be connected to a variety of messengers. Hybrid.Chat supports integrations with services such as Slack, MatterMost, HipChat, Telegram, WhatsApp and WeChat. Hybrid.Chat automates conversations by routing chats to suitable departments. The solution offers multiple in-chat widgets, and users can monitor chat logs and automate answers for frequently asked questions. Chatbots with pre-built natural language processing can assist in routing questions to appropriate staff members. Addit...