Impartner PRM

RATING:

4.4

(27)

About Impartner PRM

At Impartner, our business is helping you grow yours. Our Partner Relationship Management (PRM) and Partner Marketing Automation (PMA) solutions help companies accelerate revenue and profitability through their indirect sales channels at every partner lifecycle touchpoint. With Impartner, global teams manage resellers, distributors, technology partners and others within a centralized and user friendly solution. From partner training and certifications to communications, business planning, and performance analytics, Impartner handles it all and more with best practices and automation built in so that channel teams can drive fast ROI.

Impartner PRM Pricing

Contact Impartner for pricing information. Packages are listed on our website at: https://impartner.com/optimize/#prm-pricing

Starting price: 

$2,000.00 per month

Free trial: 

Available

Free version: 

Not Available

PXStudio puts you in control of carefully curating your partners' experience.

Impartner PRM Reviews

Overall Rating

4.4

Ratings Breakdown

Secondary Ratings

Ease-of-use

4.5

Customer Support

4.5

Value for money

4.5

Functionality

4

Most Helpful Reviews for Impartner PRM

1 - 5 of 27 Reviews

User Profile

LaToya

Verified reviewer

Electrical/Electronic Manufacturing, 11-50 employees

Used weekly for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Impartner Experience

Our current Partner Locator is different from what we were originally promised, and I didn't like that we switched Implementation Specialist four times, with four different processes. Other than that, I'm happy with the product and glad I chose it over an alternative product I was being offered.

PROS

Impartner empowers our team to provide end-to-end solutions and work in unison to assist our partners.

CONS

We are working with our fourth Implementation Specialist. Though, I have to admit; she is my favorite!

Reason for choosing Impartner PRM

I attended Impartner Con'22 and learned about the product from people who were using it. [sensitive content hidden] flew in from England to meet me in person and explain the full solution.

Anthony

Financial Services, 501-1,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

4

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed June 2023

Impartner provides the best partner experience!

I've had the opportunity of implementing Impartner at three different companies and it has been instrumental in helping each of my organizations scale our partner program, enablement and operations. I've been fortunate enough to have great Implementation and Customer Success Managers. My current assigned CSM (Oliver Walters) has been great to work with, he's extremely professional and has a wealth of knowledge about the Impartner platform and modules.

PROS

Impartner's out-of-the-box functionality can certainly meet your needs as your start to scale up your partnerships and the time-to-value is evident. I love how you can also really customize the partner portal and integrate it into other third party vendors (e.g. Salesforce, LearnUpon, etc.)

CONS

There's honestly nothing negative that I can say about Impartner.

Reason for choosing Impartner PRM

We chose Impartner for the ability to help us scale and optimize over time. Time-to-value was an important factor and we did not want to have to outsource to a third party to design and implement our PRM system.

Biswajeet

Financial Services, 5,001-10,000 employees

Used daily for more than 2 years

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

3

EASE OF USE

3

VALUE FOR MONEY

4

CUSTOMER SUPPORT

4

FUNCTIONALITY

3

Reviewed June 2023

Best in Support and a better Product

PROS

More than the Product, I like the support we get from our CSM - Oliver. He take note of our untimely concerns and reach out the correct internal team to handle is on first hand.

CONS

The features are a bit old school and outdated. There are new updated for features but the rollouts are pretty slow. I think Impartner should buckle up and make its giant Customer base happy by fast improving.

Michael

Information Technology and Services, 501-1,000 employees

Used daily for less than 6 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Impartner PRM for Channel Partner SUCCESS

Very positive. From initial engagement with the ever patient and considerate [sensitive content hidden] through to the implement roll-out with Clint Young / it was very good. Client was great at rolling with our punches, but keep it structured and communicated in a very easy to understand manner.

PROS

Ease of use and set up. Love the customisation capability - though need to ensure I am up to speed on educating myself.

CONS

Nothing, as we are early days into this.

Reason for choosing Impartner PRM

We could make many tweaks and modifications in functionality internally. It was well priced. It appeared (and is) easy to use and the capability seems endless. In dealing with Clint on the implementation - this gave us a good insight on what we can expect going forward in terms of knowledgeable assistance with new modules and roll-out of this...This gives us a greater feeling of confidence.

Riley

Internet, 51-200 employees

Used daily for less than 12 months

Review Source: Capterra
This reviewer was invited by the software vendor to submit an honest review.

OVERALL RATING:

5

EASE OF USE

5

VALUE FOR MONEY

5

CUSTOMER SUPPORT

5

FUNCTIONALITY

5

Reviewed September 2023

Have loved Impartner from the start!

PROS

The team I've worked with has been absolutely amazing. From the initial interaction, to implementation, to trouble shooting. Everyone has been a pleasure to work with.

CONS

It's definitely on the pricier side compared to some other solutions we looked at - BUT you definitely get what you pay for. We wanted a PRM that we could grow into as a company. Start basic, but expand. and that's exactly what Impartner has allowed us to do

Reasons for switching to Impartner PRM

The UX/UI wasn't great and it had limited functionality.