Impartner PRM vs Pepperi

RATING:

4.4

(27)

Impartner PRM has 27 reviews and a rating of 4.41 / 5 stars vs Pepperi which has 66 reviews and a rating of 4.44 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.4 (27)
4.4 (66)
Ease-of-Use
4.5 / 5
4.5 / 5
Value for Money
4.5 / 5
4 / 5
Customer Support
4.5 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 6, 2023
April 9, 2023
Pros/Cons
  • Pros

  • The CSM support has been great, and our team feels like we can get our questions answered. We have someone to help us navigate the internal Impartner teams.
  • Special mention as well to [sensitive content hidden] who was great during our renewal, making sure that we reached the best cost and functionality price that would support our future growth.
  • Cons

  • For example, we've had troubles with quizzes getting stuck (just acts like its loading, but doesn't load).
  • There are little things missing in some of the features.
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  • Pros

  • I like the ease with which we are able to integrate external applications.
  • It is so nice to work with a software developer that is motivated to be consistently improving their product and is so supportive of their customers.
  • Cons

  • Customer service is terrible. Pray you don't have a technical issue on Friday or Saturday, the company being based in Israel shuts down for Sabbath.
  • Inconvenient to have to call in to customer service to confirm availability.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
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Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

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FrontRunners

2017

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos