Inception CRM
About Inception CRM
Inception CRM Pricing
A one-time implementation fee covers all required customization, data loading, application configuration and settings, and end-user training. The monthly service fees cover user licenses and suppport services from D3S. Pricing is typically per user, with rates adjusted according to the number of features a company uses. Flat rate payment options are also possible, according to customer needs. D3S offers different billing options and lets companies choose the payment structure that works best for them. Invoices can be issued monthly, quarterly or annually, with payment periods adjusted according to their rules. Please contact D3S for additional pricing details.
Starting price:
€50.00 per month
Free trial:
Not Available
Free version:
Not Available
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Most Helpful Reviews for Inception CRM
1 - 5 of 23 Reviews
Yiannakis
Verified reviewer
Pharmaceuticals, 1,001-5,000 employees
Used monthly for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
On the hunt for a CRM.
Inception CRM provides a real-time "helicopter view" of your salesforce activities in the market, and/or a micro-analysis of a specific activity where and when needed.
PROSFeatures are aligned with the company's expectations. Above all, the people behind this software understand the complexities of the pharma market and they quickly adapt to the ever-changing environment.
CONSHard to say as I cannot recall encountering any important drawback.
Reason for choosing Inception CRM
The business offer was fair and it addressed in a very satisfactory way all specifications set by the Company.
Vendor Response
Thank you for your review, Yiannakis! We're glad to know Inception CRM meets the complex needs of your company and provides you with useful insights into your sales teams' performance.
Replied April 2022
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
4
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed March 2022
CRM implementation
The software is easy to use and easy to understand. easy to find sales data. Comprehensive system for evaluating work efficiency. The most important function in the product is the evaluation of sales and visits. The economic components of the software such as the calculation and the logbook are also important, it is well processed.
CONSWhen the software is mastered, it can be overlooked. It is sometimes slower due to the volume of data processed. If it would be possible to link sales to the doctor's location, I would welcome such a possibility.
Vendor Response
Thank you so much for this review! It is definitely possible to link pharmacy sales to prescribers in Inception CRM. If you know the pharmacy where a prescriber's patients are typically filling their prescriptions, you can link them together easily using the "Linked Pharmacy/Doctor" function (on Windows) or "Relations" function (on iOS/iPadOS/Android). Once you do that, you'll be able to see the source of your prescription sales in the sales reports. Please get in touch with your account manager to make sure this feature has been enabled for you -- if not, our team will be glad to set it up for you and show you how it works. Your account manager will also be glad to coordinate with your IT support to make sure there are no device issues affecting the speed and performance of data processing when you're working with larger data volumes.
Replied April 2022
Anonymous
10,000+ employees
Used daily for less than 6 months
OVERALL RATING:
3
EASE OF USE
4
CUSTOMER SUPPORT
3
FUNCTIONALITY
3
Reviewed April 2022
Inception CRM review
it does the job of call recording adequately.
PROSPlenty of drop down menus, easy to progress from page to page, fairly quick call recording
CONSCustomer search and filter options poor; how to add new customers?
Vendor Response
Thank you for your review! We're sorry that the app isn't working as well as it could for you. Based on your comments, it sounds like you could use a quick tutorial on how to use the search filters, as well as a bit of additional training on how to add new customers. Please reach out to your manager or team lead for support or feel free to contact us directly through your account manager. We'll be happy to offer you some additional instruction, as well as useful tips to make your experience better.
Replied May 2022
Anonymous
11-50 employees
Used daily for more than 2 years
OVERALL RATING:
5
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
5
FUNCTIONALITY
5
Reviewed April 2022
strong analytics , daily evalution of efficiency, visits - on target, results vs individual plan
I am satisfied
PROSquick view on the dashbord - all the information I need for the day
CONSI would like to have more integration with small wholesalers
Reason for choosing Inception CRM
better fit
Vendor Response
Thank you for your review! Your feedback is important to us. We are working to extend our integrations to cover the needs of our customers in each market. If there is a specific wholesaler you would us to integrate with, please let your account manager know. We'll be glad to look into any options that are available to us.
Replied April 2022
Jiří
Insurance, 11-50 employees
Used daily for more than 2 years
OVERALL RATING:
4
EASE OF USE
5
VALUE FOR MONEY
5
CUSTOMER SUPPORT
4
FUNCTIONALITY
4
Reviewed April 2022
CRM George
satisfied
PROSglobal castumer information, access to all needed information
CONScomplexity modules, good analytics, quick reponde
Reason for choosing Inception CRM
best fit
Vendor Response
Thank you for your review, Jiri! Please get in touch with your account manager to let us know how we can make our customer support and features even better!
Replied April 2022
