Overall, my experience has been wonderful. I had Influence up and running within minutes of purchasing, and the analytics have been very insightful. It was also easy to go in and adjust my campaigns by adding in more information and conversion settings as I continue to grow.

I like the level of customization available for this service. It's also very light and doesn't weigh down my site with a lot of extra code.

I haven't had any real problems or issues come up. I do wish I could move the CTA button away from the Close button, but that's not really major.

Pretty good, support is always responsive

ease of use, generous plan allowance, and really good cost compared to alternatives

some of the off-the-shelf formatting doesn't have all the little corner cases figured out. For example, the "city, country" format doesn't work for US / Canada, where we want "city, state / province" and north america is the biggest market.

not happy

It could be good if I could get it to say what I want, not what is keeps deferring back to

The Inflexibility of the messages shown

The overall experience has been great! The team behind Influence will do great things and the fact that they take on any suggestions that can make the SaaS better, makes it even stronger.

The founders are very responsive and always willing to take on ideas and requests for features or integrations. The support is amazing and responsive beyond belief! Setting up on your account is too easy! They even create easy to follow instructions for you to easily set up your account and website. Getting details from analytics is amazing! Last but not least the design and user experience is on point! They really have put some thought to this and you will not be disappointed.

There were some issues for me with the checklist at the beginning. I had cleared some of the steps to set up but it was not checking them off. Not a deal breaker for me though as I could see it working on the site.

Overall, a fantastic app and well worth it. The highlight is the support offered. Live chat is very quick and they are very courteous and they have the time and patience to walk you through. I highly recommend this app to anyone looking to boost social proof as it has helped my site quite a bit.

This is a great social proof app and I like the ease of use and the functionality. It was very easy to install. Basically install a pixel and the app shows a green dot to show you are live. From there you just setup the different popups like visitors, someone bought your product etc. Here you can set this in many ways, setup when you want this to kick in etc. Once these are set, you are off and running. Overall a good experience.

The interface could use some freshen up and the developer are aware of it and will be working on that. Other than that I have no other issues, it just works