# INFOMAN SERV - Customer Feedback Management Software Reviews, Demo & Pricing - 2026 > Review of INFOMAN SERV - Customer Feedback Management Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/infoman-serv-customer-feedback-management-profile --- [Home](https://www.softwareadvice.com/) / [Complaint Management Software](https://www.softwareadvice.com/crm/complaint-management-comparison/) / INFOMAN SERV - Customer Feedback Management Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview # INFOMAN SERV - Customer Feedback Management 2026: Benefits, Features & Pricing Wondering if INFOMAN SERV - Customer Feedback Management is right for your organization? Our Complaint Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - User Reviews ## Overview INFOMAN SERV - Customer Feedback Management No reviews yet Pricing Pricing available upon request ### About INFOMAN SERV - Customer Feedback Management INFOMAN SERV - Customer Feedback Management is a specialized tool for automobile dealerships. Its primary function is to gather, scrutinize, and respond to customer feedback. This process aids in enhancing service quality and customer satisfaction. It is particularly useful for automobile dealerships aiming to elevate their customer experience during sales and service interactions. This software enables dealerships to gather customer feedback via various channels. These include SMS, email surveys, and call center communication. Negative feedback is noted as support tickets and allocated for rectification. Tickets that are overdue are automatically escalated to ensure prompt resolution. Dealerships can set up customizable questionnaires to gather feedback before and after sales, as well as after service. Feedback can be given in various formats such as grades, descriptions, or multiple choice options. Infoman SERV offers a centralized analysis of key metrics on an interactive dashboard. Dealership staff can access data related to deliveries, customer calls, logged complaints, resolved complaints, and overdue complaints based on location. The software also computes a Customer Delig... ht Index score to objectively monitor customer satisfaction over time. The CDI score, along with detailed reports, assists dealership management in identifying areas that need improvement. Wondering if INFOMAN SERV - Customer Feedback Management is right for your organization? Our Complaint Management Software selection experts can help you in 15 minutes or less. ## INFOMAN SERV - Customer Feedback Management User Interface ## Popular INFOMAN SERV - Customer Feedback Management Alternatives Main Product INFOMAN SERV - Customer Feedback Management No reviews yet Ratings Breakdown - Ease of use - Value for money - Customer support - Functionality Pricing Available upon request Get Price Alternative Product [SurveyMonkey](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/) 4.6 [(10458)](https://www.softwareadvice.com/customer-satisfaction/surveymonkey-profile/reviews/) Ratings Breakdown - 4.61Ease of use - 4.42Value for money - 4.32Customer support - 4.46Functionality Pricing Starting at $30.00 per month Get Price Alternative Product [Trustpilot](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/) 4.5 [(1205)](https://www.softwareadvice.com/customer-loyalty/trustpilot-profile/reviews/) Ratings Breakdown - 4.59Ease of use - 4.16Value for money - 4.23Customer support - 4.36Functionality Pricing Starting at $299.00 per month Get Price Alternative Product [LiveAgent](https://www.softwareadvice.com/crm/liveagent-profile/) 4.7 [(1787)](https://www.softwareadvice.com/crm/liveagent-profile/reviews/) Ratings Breakdown - 4.57Ease of use - 4.64Value for money - 4.69Customer support - 4.57Functionality Pricing Starting at $15.00 per month Get Price Alternative Product [HelpDesk](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/) 4.6 [(180)](https://www.softwareadvice.com/issue-tracking/helpdesk-profile/reviews/) Ratings Breakdown - 4.68Ease of use - 4.40Value for money - 4.53Customer support - 4.42Functionality Pricing Starting at $29.00 per month Get Price Alternative Product [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) 4.5 [(733)](https://www.softwareadvice.com/help-desk/freshservice-profile/reviews/) Ratings Breakdown - 4.58Ease of use - 4.43Value for money - 4.56Customer support - 4.33Functionality Pricing Starting at $19.00 per month Get Price ## INFOMAN SERV - Customer Feedback Management Pricing and Plans Starting price: Connect with an advisor for pricing Free Trial Free Version Confused about pricing? 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Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## INFOMAN SERV - Customer Feedback Management Features - Popular features found in Complaint Management Alerts/Escalation Corrective and Preventive Actions (CAPA) Email Management Feedback Management Interaction Tracking Issue Tracking Live Chat Prioritization Quality Assurance Self Service Portal Support Ticket Management - More features of INFOMAN SERV - Customer Feedback Management Access Controls/Permissions API Audit Trail Customer Complaint Tracking Customizable Branding Data Import/Export Issue Management Reporting & Statistics Routing Support Ticket Tracking Third-Party Integrations ## INFOMAN SERV - Customer Feedback Management User Reviews No Reviews Yet Be the first to review INFOMAN SERV - Customer Feedback Management ## Other Top Recommended Complaint Management Software [Rock Solid](https://www.softwareadvice.com/crm/rock-solid-profile/) **0.0** (0) Recently recommended **34** times [SAP Customer Experience](https://www.softwareadvice.com/crm/sap-customer-experience-profile/) **4.3** (245) Recently recommended **20** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4080) Recently recommended **9** times [Salesforce Service Cloud](https://www.softwareadvice.com/crm/service-cloud-profile/) **4.5** (824) Recently recommended **1** times Stuck Between Options? 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