---
title: "Keap vs Pipedrive - 2026 Comparison - Software Advice"
description: "Keap vs Pipedrive - See how these products stack up against each other with real user reviews, product feature comparisons and screenshots. Find out which one is best for your organization."
source_url: "https://www.softwareadvice.com/crm/infusionsoft-crm-profile/vs/pipedrive/"
page_type: "comparison"
language: "en"
publication_date: "2026-11-10"
---
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Keap vs Pipedrive
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Updated November 10, 2026
# Keap vs. Pipedrive: 2026 Comparison
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Updated November 10, 2026
# Keap vs. Pipedrive: 2026 Comparison
Skip hours of research. Get your top 5 matches from an expert in 15 minutes, 100% free.
Free Expert Guidance
Real Human Advice
1M + Businesses Helped
Product comparison
Compare up to 3 products side-by-side
+
Add product
[](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/)
[Keap](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/)
4.1
[(1299)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/)
Starting Price
$299.00per month
Free trial: Available
Free version: Not available
Pros:
- CRM system
- Campaign management
Cons:
- High cost
- Steep learning curve
Who uses Keap
Based on 1299 reviews
- Popular among: Small businesses
- Most common industries: Professional Services (23%), IT & Software Development (13%) and Health & Medicine (9%)
- Top use cases: Email Marketing (11%), CRM (7%) and Marketing Automation (6%)
61% of users recommend this product
[](https://www.softwareadvice.com/crm/pipedrive-profile/)
[Pipedrive](https://www.softwareadvice.com/crm/pipedrive-profile/)
4.5
[(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
Starting Price
$19.00per month
Free trial: Available
Free version: Not available
Pros:
- Customer relationship management
- Visual sales pipeline
Cons:
- Poor customer support
- Expensive pricing
Who uses Pipedrive
Based on 3064 reviews
- Popular among: Small businesses
- Most common industries: IT & Software Development (23%), Professional Services (18%) and Finance & Accounting (8%)
- Top use cases: CRM (16%), Sales Tracking (8%) and Lead Management (7%)
80% of users recommend this product
[](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/)
Keap
4.1
[(1299)](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/)
[](https://www.softwareadvice.com/crm/pipedrive-profile/)
Pipedrive
4.5
[(3064)](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
+
Add product
Add product
## Keap vs Pipedrive: At a glance
* * *
Product ratings at a glance
| | Keap | Pipedrive |
| --- | --- | --- |
| Overall rating | 4.1
1,299 reviews | 4.5
3,064 reviews |
| Ease of use | 3.6 | 4.5 |
| Value for money | 3.8 | 4.4 |
| Functionality | 4.1 | 4.3 |
| Customer support | 4.0 | 4.4 |
| Ease of deployment | 3.8 | 4.3 |
Best in comparison
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
Looking for better ease of use? Ask an advisor for high-rated alternatives
## User interface
* * *
## Key features
Features selected based on 4,363 reviews from Lead Generation
* * *
Calendar Management
4.4
Customer Journey Mapping
N/A
Email Management
3.5
Quotes/Estimates
3.1
Reporting/Analytics
4.2
Sales Pipeline Management
3.9
- Customizable Templates: 4.7
- Campaign Planning: 4.6
- Data Import/Export: 4.6
- Event Triggered Actions: 4.5
- Customizable Fields: 4.5
- Campaign Scheduling: 4.5
- Lead Engagement: 4.5
- Calendar Management: 4.4
- Customer Database: 4.4
- Campaign Analytics: 4.3
- Contact Database: 4.3
- Lead Capture: 4.3
- Email Marketing: 4.3
- Contact Management: 4.2
- Marketing Automation: 4.2
- Campaign Management: 4.2
- Reporting/Analytics: 4.2
- Client Management: 4.2
- Pipeline Management: 4.1
- List Management: 4.1
- Lead Management: 4.0
- CRM: 4.0
- Sales Pipeline Management: 3.9
- Template Management: 3.9
- ROI Tracking: 3.9
- Conversion Tracking: 3.8
- Social Marketing: 3.8
- Task Management: 3.8
- Landing Pages/Web Forms: 3.7
- Drip Campaigns: 3.7
- Interaction Tracking: 3.6
- Mobile Access: 3.5
- Email Management: 3.5
- Lead Qualification: 3.5
- Segmentation: 3.4
- Quotes/Estimates: 3.1
- Workflow Management: 2.9
- Territory Management: 2.8
- Calendar/Reminder System: 2.6
Calendar Management
4.4
Customer Journey Mapping
3.8
Email Management
4.0
Quotes/Estimates
3.1
Reporting/Analytics
4.1
Sales Pipeline Management
4.5
- Activity Tracking: 4.8
- Calendar Sync: 4.7
- For Sales Teams/Organizations: 4.7
- Pipeline Management: 4.6
- Customer Segmentation: 4.6
- CRM: 4.6
- Collaboration Tools: 4.6
- Lead Segmentation: 4.6
- Customer Database: 4.5
- Sales Pipeline Management: 4.5
- Sales Activity Management: 4.5
- Email Campaign Management: 4.5
- Data Import/Export: 4.5
- Contact Management: 4.4
- Reporting & Statistics: 4.4
- Contact Database: 4.4
- Search/Filter: 4.4
- Performance Management: 4.4
- Calendar Management: 4.4
- Task Management: 4.4
- Shared Contacts: 4.4
- Lead Management: 4.4
- Lead Distribution: 4.3
- Customizable Branding: 4.3
- Access Controls/Permissions: 4.3
- Alerts/Notifications: 4.3
- Template Management: 4.3
- Landing Pages/Web Forms: 4.3
- Lead Qualification: 4.3
- Customizable Fields: 4.3
- Autoresponders: 4.3
- Interaction Tracking: 4.3
- Drip Campaigns: 4.3
- Activity Dashboard: 4.2
- Lead Capture: 4.2
- List Management: 4.2
- Referral Tracking: 4.2
- Prospecting Tools: 4.2
- Real-Time Notifications: 4.2
- Goal Setting/Tracking: 4.2
- Email Marketing: 4.2
- Campaign Management: 4.2
- Appointment Scheduling: 4.2
- Reporting/Analytics: 4.1
- Calendar/Reminder System: 4.1
- Performance Metrics: 4.1
- Dashboard: 4.1
- Third-Party Integrations: 4.1
- Workflow Management: 4.1
- Forecasting: 4.0
- Email Management: 4.0
- Document Management: 4.0
- Segmentation: 4.0
- Sales Trend Analysis: 4.0
- Mobile Access: 4.0
- Customizable Reports: 3.9
- Internal Chat Integration: 3.9
- Reminders: 3.8
- Document Storage: 3.8
- Lead Scoring: 3.7
- Marketing Automation: 3.6
- Lead Generation: 3.5
- Quotes/Estimates: 3.1
### Wondering if these products fit your needs?
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## Integrations
* * *
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## Reviews
* * *
Positive review:
FG
Fabrizio G.
Design Lead
Architecture & Planning, 51-200 employees
"The marketing capability and easy Email marketing and lead generation to campaign easy management this system is effective and the insights collection across several websites this toolbis amazing."
Oct 30, 2025
Negative review:
VR
Verified Reviewer
Marketing Director
Telecommunications, 51-200 employees
"Template options aren't the greatest, and when you use your own HTML - once it sends, it gets corrupted with their code."
May 30, 2025
Positive review:
SY
Salimata Y.
Officer,Financial Center Assistant Manager
Banking, 10000+ employees
"I use Keap to manage marketing campaigns and automate sales for my small business — it combines CRM, email marketing, and automation, so I can keep all my customer interactions in one place."
Jun 11, 2025
Negative review:
AR
Anthony R.
Business Intelligence Analyst
Retail, 51-200 employees
"I set up a few meetings to have two concurrent calls and when that did not sync I lost some form of communiqué with my client temporarily."
Apr 12, 2025
Positive review:
VR
Verified Reviewer
FOunder
Public Relations and Communications, Self-Employed
"All the features that were available, including their CRM system, email features, tagging features and how easy it was to clean out duplicate contacts and clean my list."
Nov 11, 2024
Negative review:
JB
Jessica B.
Admin Asst
Construction, 11-50 employees
"I also do not like using Stripe for credit card payments as they have swiped clients’ cards without approval due to a glitch on the back end."
Feb 20, 2025
[Read all reviews](https://www.softwareadvice.com/crm/infusionsoft-crm-profile/reviews/)
Positive review:
IB
Ihor B.
Senior Software Engineer
Information Technology and Services, 201-500 employees
"Pipedrive is great as far as being able to keep tabs on all of your sales contacts and leads and you don't need a Master's Degree in Software Engineering to learn how to use it."
Sep 17, 2026
Negative review:
IB
Ihor B.
Senior Software Engineer
Information Technology and Services, 201-500 employees
"My monitor has a huge smear mark on it, and I'm constantly thinking it's a comma. If you are part of a large-scale corporate environment, you may miss out on some of the heavy customization options."
Sep 17, 2026
Positive review:
Marquita V.
SALES MANAGER
Business Supplies and Equipment, 1001-5000 employees
"The seamless email integration with Outlook and Gmail keeps all communication centralized, while the high level of customization allows for pipeline adjustments without any technical expertise."
Aug 4, 2026
Negative review:
MF
Mark F.
Licensed Real Estate Salesperson
Real Estate, 11-50 employees
"Ironically, they sell prospecting tools built to surface total strangers, but won't let me email people I've done business with for years."
Jun 4, 2026
Positive review:
Marquita V.
SALES MANAGER
Business Supplies and Equipment, 1001-5000 employees
"Pipedrive’s standout feature is its visual Kanban board, which makes tracking deals across different stages incredibly clear through an intuitive drag-and-drop interface."
Aug 4, 2026
Negative review:
DŠ
Dovilė Š.
Ecommerce Manager
Retail, 2-10 employees
"What is concerning is that if this situation was caused by a system bug or internal mistake, it apparently went unnoticed for months until we encountered an email issue and contacted support."
May 28, 2026
[Read all reviews](https://www.softwareadvice.com/crm/pipedrive-profile/reviews/)
## Customer support
* * *
Keap
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
Pipedrive
Email/Help Desk: Available
FAQs/Forum: Available
Knowledge Base: Available
Phone Support: Available
24/7: Available
Chat: Available
## Training options
* * *
Keap
In Person: Available
Live Online: Available
Webinars: Available
Documentation: Available
Videos: Available
Pipedrive
In Person: Not available
Live Online: Not available
Webinars: Available
Documentation: Available
Videos: Available
## Send this comparison chart to my inbox
## Popular Comparisons
* * *
[HubSpot CRM vs Keap](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/139060-infusionsoft-crm/)[HubSpot CRM vs Pipedrive](https://www.softwareadvice.com/compare/1854-HubSpot-CRM/vs/321306-pipedrive/)