Keap vs Revamp CRM

Keap has 1098 reviews and a rating of 4.08 / 5 stars vs Revamp CRM which has 17 reviews and a rating of 3.94 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.08 / 5 (1098)
3.94 / 5 (17)
Ease-of-Use
3.5 / 5
4 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
3.5 / 5
Functionality
4 / 5
4 / 5
Last Review Written
October 18, 2021
November 21, 2019
Pros/Cons
  • Pros

  • It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.
  • The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.
  • Cons

  • Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.
  • When linkedin changed their url format I was stuck with over 3000 records with bad url's.
  • Pros

  • The system has lots of good features, interface is very easy to use, prices are quite competitive.
  • Once I found RevampCRM I was hooked. I always found service to be excellent as well.
  • Cons

  • Confusing interface with Mailchimp and I am never sure if things are working properly. Doesn't integrate with several other apps and platforms.
  • Monitoring transactions is a bit difficult for example. And is difficult for managers to check over subordinates work because it is so tedious to find out.
Pricing Range
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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos

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