Extremely difficult to use; insufficient integrations; many customer service reps had poor English language skills.

When linkedin changed their url format I was stuck with over 3000 records with bad url's.

It is somewhat customizable. We like the reporting features, and the ability to incorporate other tools like Zapier to work with InfusionSoft.

Some functionality has been lost in transitioning to keap ownership.

Sick and tired of paying money for something no one can make function and do what I need.

We found this one of the best CRMs in market and application built quality is great.

The fact that we can design the whole campaign on a drawing board like the platform is something that I think everyone should do. It just gives you a good overall view of how we are running things.

The only bad thing is that it has no documentation in Spanish and that it is a bit expensive.

I started with Infusionsoft before it was Keap. Customer service was way better before the were bought out.

Landing pages rarely work and I have had multiple events and lost hundreds of leads during the KEAP take over of Infusionsoft. Now I have too much money invested to make a switch.

My overall experience is fantastic. Infusionsoft is advanced and I applaud the creators for their brilliant and creative minds.

I requested a cancellation of our acccount which, to this day, has not been actioned. I have had to go to my bank to block further charges of my account.

No meaningful R&D, poor support, and no email integration.

Keap has really been awesome so far and I will keep using it.

But it's just things like that that make the platform feel so outdated. For the first couple of years, we felt like the customer support was fantastic.

I don't know much about the pricing, but I have heard that it's a great value comparatively.

It  gives us the ability to help the customer feel secure in their purchase also helps to cover our end if one tries to lie and say they didnt recieve it.

We love Infusionsoft because it is user friendly, intuitive and we have been able to combine our marketing campaigns into the software.

There is a learning curve to understanding how to set up and send emails. It's also hard to manage email contacts.

I am happy with their level of support as well. I would recommend it to someone that is serious about building an online business.

Positive experience and great customer support.

Very easy to use and navigate. Clear sections ands tabs.

They recently creating a contact tracing solution for us incredibly quickly and with everything we could have asked for.

The only thing we have had complaints on from users is the size of the application. However this is due to us putting a large amount of documents on Showcase.

Quite slow and sometimes we lost some images we already uploaded. I meant some files have been deleted itself and i needed to upload again.

We see this resulting in more informed sales staff that are able to highlight the benefits to customers more clearly.

This is a  great tool to utilise  during sales process. Provides the customer with relevant information at your fingertips if required.

I find Showcase easy to use and create a seamless cohesive branding across all of our presentations for the whole team.

Getting insight into our client and customers activity is hugely benefitial for us to refine and improve how we conduct business.

The sharing function is fantastic for our sales network to be able to quickly engage with their customers with our uniform and relevant material.

The front end can be used offline which is awesome for our reps on the road. Also it is endlessly customisable and super easy to use from the back end, as well as looking impressive from the front.

Nice presenting, easy to edit, price is reasonable.

We love showcase and the support we have received.

Helps my clients to understand our services easily and their cost savings.

Difficult to email relevant sections/chapters without sending the whole book.

Sometimes its difficult to remove old attachments.

I find Showcase super easy to use and a great way to give our clients and potential clients an easy way of updating themselves on our products.

It is not ideal that i have to copy a page 20 times and just name it differently so I can put in it multiple slide sequences.

Showcase is a great sales tool. Our clients often compliment us on the way the information is presented.

Very good, our team find it great and the support is excellent.

It’s jusr a really great app to use and a good marketing and sales tool.

US Dollar

Keap (formerly Infusionsoft) is a cloud-based sales and marketing solution that offers customer relationship management (CRM), marketing automation, and e-commerce functionalities in one suite. Keap helps small businesses across various industries streamline sales and manage customer experiences.


Users can segment contacts, track customer interactions, send emails, as well as run campaigns with personalized communication triggers based on emails opened, clicks, and more. Users can also manage e-commerce, from inventory management to payments and purchase fulfillment, set up online shopping carts, track digital storefront activity, send quotes, invoices, and receipts.


The system’s reporting and analytics tools help users run analyses on parameters such as emails, campaign performance, and ROI data. Users can access Keap remotely on Android and iOS devices. It offers integration with QuickBooks, SalesForce, Outlook, Gmail, plus more. 


Pricing is on a monthly subscription basis and includes support via phone, email, and FAQs. 



LongDescription

A/B Testing

Cataloging/Categorization

Lead Notifications

Customer Surveys

Multi-Channel Marketing

Electronic Payments

Personalization

Social Marketing

Request Assignment

Lead Engagement

Lead Capture

Activity Tracking

SEO Management

Data Synchronization

Customer Segmentation

Drip Campaigns

Customer Service Analytics

Responsive Web Design

Sales Pipeline Management

Referral Tracking

Task Scheduling

Order Management

Calendar/Reminder System

Relationship Tracking

Invoice Management

Lead Distribution

Projections

Knowledge Management

Multi-Campaign

Pipeline Management

Sales Orders

Customer Database

Shopping Cart

Calendar Management

Customizable Fields

Sales Trend Analysis

Campaign Scheduling

Template Management

ROI Tracking

Data Import/Export

Campaign Segmentation

Email Tracking

Promotions Management

Campaign Planning

Customer Support

Lead Generation

Email Templates

Customer Activity Tracking

Self Service Portal

Subscriber Management

Contact Management

XML/RSS

Pricing and Cost Calculations

Form Builder

Configurable Workflow

Lead Management

Conversion Rate Optimization

Email Marketing

Mobile Access

List Management

Sales Reports

Sales Activity Management

Real Time Data

Performance Metrics

Routing

Territory Management

Click Tracking

Shared Contacts

Marketing Automation

Landing Pages/Web Forms

Request Escalation

Lead Segmentation

Workflow Management

Email Management

Source Tracking

Dynamic Content

Event Triggered Actions

Visual Analytics

Customization

Activity Dashboard

Alerts/Notifications

CAN-SPAM Compliance

Reporting & Statistics

Predictive Analytics

Segmentation

Reminders

Visitor Tracking

Website Visitor Tracking

Sales Automation

Customizable Templates

WYSIWYG Editor

Billing & Invoicing

Image Library

Conversion Tracking

Lead Nurturing

Interaction Tracking

Web Forms

Mac OS

Web browser (OS agnostic)

Keap is available across three pricing plans based on the number of users and contacts.

Email/Help Desk

FAQs/Forum

Knowledge Base

Phone Support

24/7 (Live Rep)

Chat

Self-Employed

2-10

11-50

Keap

In Person

Live Online

Webinars

Documentation

Videos

Showcase Workshop is a sales enablement solution designed to help businesses create sales presentations and share them with customers via emails. The built-in analytics platform allows sales representatives to convert business data into actionable insights and gain visibility into customers’ activities.


It enables teams to add digital content including slideshows, product brochures, images, videos, contracts, proposals and datasheet into presentations and review sharing history on a centralized dashboard. Features of Showcase Workshop are email management, notifications, data storage, data import, reporting and more. Additionally, employees can utilize mobile applications on Android and iOS devices to create, manage and share content with external prospects, even from remote locations.


Showcase Workshop comes with an application programming interface (API), which facilitates integration with various third-party platforms. Pricing is available on a monthly subscription and support is extended via phone, email and other online measures.



Engagement Tracking

Content Delivery

Animation

Presentation Tools

Performance Management

Access Controls/Permissions

Templates

Electronic Signature

Asset Sharing

Collaboration Tools

Content Library

Full Text Search

Presentation Streaming

Offline Access

File Transfer

Version Control

Asset Library

Content Management

Audio File Management

Training Management

Text Editing

Mobile Capture

Media Library

Real-Time Updates

Video Support

File Sharing

Asset Categorization

Offline Presenting

Mobile App

For Sales Teams/Organizations

Real Time Reporting

Customizable Branding

Reporting/Analytics

3D Objects

Document Management

Search/Filter

Real Time Analytics

Windows 8

Windows 10

Small Business: $29/user for 1-50 users

Medium Business: $19/user for 51+ users

Enterprise: $10/user for 101+ users

Keap vs Showcase Workshop

User Ratings & Reviews

Pricing

Product Demo & Screenshots

Advisor Recommendations & User Awards

Additional Info

Support and Training

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