Inside Sales Box Software


Inside Sales Box is a cloud-based customer relationship management (CRM) solution suitable for all businesses that handle B2B sales.

Inside Sales Box is a sales automation tool that enables users to set up automatic workflows for follow-ups. It automatically captures all lead activity from client communications. The solution includes customizable templates for email and voicemail, and it allows users to schedule emails to be sent out automatically. The solution can also run analytics on the best times to call clients and which email templates garner the most replies.

Inside Sales Box includes an automatic dialer with the option to redial after call drops. Sales reps can make outbound calls using local caller IDs of the area they’re calling. All calls are automatically recorded for use in compliance, training, quality control and analytics.

Lead management
Lead management

Lead management

Prospect qualification

Prospect qualification

Dashboard

Dashboard

Sales email templates

Sales email templates

Sales cadence

Sales cadence

Auto dialer

Auto dialer

Supported Operating System(s):

Mac OS, Web browser (OS agnostic), Windows 10



13 Reviews of Inside Sales Box

Overall rating

4.5 / 5 stars

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Verified Reviewer

Number of employees:  501-1,000 employees

Ease-of-use

Value for money

Customer support

Functionality

May 2018

Great features and functionality

The ability to track performance is great!

Pros

The software helps the sales team stay on track and keep up with prospects which overall makes the team more efficient. The customer service is amazing!

Cons

The user interface could use a little bit of upgrading but the overall software is excellent to use.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Ease-of-use

Value for money

Customer support

Functionality

April 2018

Affordable Alternative to Traditional CRMs

Pros

InsideSalesBox provides an all in one solution for prospecting. Their most important feature is a sales dialer and voice drop offering inside a clean CRM. Plus they are very affordable when matched up against the competition.

Cons

The UI is a tad dated in appearance but the software is very powerful. We love the dialer and voicedrop feature.

Review Source: Capterra
LinkedIn icon
Verified Reviewer

Number of employees:  51-200 employees

Ease-of-use

Value for money

Customer support

Functionality

January 2018

Good features, but missing functionality

Pros

I like that Inside sales dialer is embedded in sales force. Very easy and streamlined to any process you already have inside of sales force. I didn't have to learn anything new which makes this an awesome choice

Cons

The dialer call quality is not good. very spotty and often disconnects or won't connect at all. Also not all numbers in sales force are able to be used in the dialer which is frustrating when a contact has multiple numbers.

Review Source: Capterra

Roger from Ten-X

Ease-of-use

Value for money

Customer support

Functionality

January 2018

It's a great tool box for boosting performance.

Pros

The software allows you to look at stats and compete daily with colleagues. Also has some cool features such as Gifs.

Cons

The software is integrated with SF and sometime lags with data. It doesn't always record the accurate details.

Review Source: Capterra

Raul from Intacct

Ease-of-use

Value for money

Customer support

Functionality

October 2016

Another IS Review

Great product...but they often fail to release upgrade when noted...not huge issue, but just a bit frustrating.

Review Source: Capterra

Corey from hanover insurance

Ease-of-use

Value for money

Customer support

Functionality

October 2016

software overview of product

overall a good experince with the software easy to use go value for the money and customer support has a good sla

Review Source: Capterra

Anthony from Vision33 | SAP Gold Channel Partner

Ease-of-use

Customer support

May 2016

Inside Sale Box Sales Acceleration and Enablement

I have worked in the software industry over 20 years with the biggest companies in the industry. Inside Sales Box (ISB), have done a remarkable job with our implementation. Our Biz Dev. guy Siba S Panigrahi and our Customer Experience Mgr., Pulkit Garg and the entire development team have been there with excellent responsiveness to our needs and requests. They have handled out 1 off's without hesitation and efficiently. I highly recommend ISB to any company that seriously want's to increase sales!

Review Source: Capterra

Charles from Infinity International Processing Services

Ease-of-use

Customer support

February 2016

The new ISB demo was great.

With the ability to use LinkedIn and Twitter with the new system, as well as new follow-up features, this will allow more data collection per client. With more information we'll be able to have a better conversation with clients and hopefully better suit their business needs.

Review Source: Capterra

Shane from Health 360 Labs

Ease-of-use

Customer support

February 2016

Great calling software, Customer support and Easy to use to enhance Sales.

Inside Sales Box is one of the best Software to save data and dialing the best part is that it keeps all the data saved and secure. I like theirs customer service like the way they resolves the issues and help Clients. I know of the person in Customer Service Namely "Amitoj" he is always very helpful and caring for Client this is the only reason i love to use this Software.

Review Source: Capterra

Edison from Horizon Tech

Ease-of-use

Customer support

February 2016

Great calling software, Customer support and Easy to use to enhance Sales

This software is excellent and very easy to use this is the best calling software i ever seen and the best this is, If in any case there is an issues regarding texco Amitoj Singh is always ready to help me to resolve the issue ... I must say the best software with best CSM and that is Amitoj Singh..

Review Source: Capterra

Charles from Infinity International Processing Services

Ease-of-use

Customer support

February 2016

Review from Infinity International Processing Services

Over all this is a good product. When a response is needed I am able to get assistance immediately.

Review Source: Capterra

Abhilash from SO Network

Ease-of-use

Customer support

January 2016

Inside Sales Box is a great tool to help your Inside Sales process Smooth and Productive.

The product is great and a market leader in its segment. It's not a CRM that's what most people in the industry take it as. I have seen most companies emphasize on their features and functionalities for creating differentiation in the market, what is different about team ISB is apart from the focus of delivering features they are best with their Customer Service managed by the Support team and Customer Success managers. Overall a great product with a passionate team to work with, would recommend one and all to go for them.

Review Source: Capterra

John from TN

Ease-of-use

Customer support

December 2014

Fastest sales progress within 3 days of going live

When we started using Texo, we expected a positive turnaround in about 7 to 15 days and finally a "break-even" on this investment in about a month. This figure was assumed keeping in mind that we were migrating from another system and our agents shall have a learning curve. The agents and the supervisor were comfortable from day 1 and surpassed all our previous records of Sales-Per-Day starting day 3 itself.

Review Source: Capterra

Displaying 1 - 13 of 13 reviews