Inside Sales Box software


13 reviews(4.5/5)
13 reviews(4.5/5)

Inside Sales Box is a cloud-based customer relationship management (CRM) solution suitable for all businesses that handle B2B sales.

Inside Sales Box is a sales automation tool that enables users to set up automatic workflows for follow-ups. It automatically captures all lead activity from client communications. The solution includes customizable templates for email and voicemail, and it allows users to schedule emails to be sent out automatically. The solution can also run analytics on the best times to call clients and which email templates garner the most replies.

Inside Sales Box includes an automatic dialer with the option to redial after call drops. Sales reps can make outbound calls using local caller IDs of the area they’re calling. All calls are automatically recorded for use in compliance, training, quality control and analytics.

Supported Operating System(s):
Mac OS , Web browser (OS agnostic) , Windows 10

13 Reviews of Inside Sales Box

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  • Verified Reviewer

    Number of employees: 501-1,000 employees

    May 2018

    Great features and functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    The ability to track performance is great!

    Pros

    The software helps the sales team stay on track and keep up with prospects which overall makes the team more efficient. The customer service is amazing!

    Cons

    The user interface could use a little bit of upgrading but the overall software is excellent to use.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    April 2018

    Affordable Alternative to Traditional CRMs

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    InsideSalesBox provides an all in one solution for prospecting. Their most important feature is a sales dialer and voice drop offering inside a clean CRM. Plus they are very affordable when matched up against the competition.

    Cons

    The UI is a tad dated in appearance but the software is very powerful. We love the dialer and voicedrop feature.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Verified Reviewer

    Number of employees: 51-200 employees

    January 2018

    Good features, but missing functionality

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    I like that Inside sales dialer is embedded in sales force. Very easy and streamlined to any process you already have inside of sales force. I didn't have to learn anything new which makes this an awesome choice

    Cons

    The dialer call quality is not good. very spotty and often disconnects or won't connect at all. Also not all numbers in sales force are able to be used in the dialer which is frustrating when a contact has multiple numbers.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Roger from Ten-X

    January 2018

    It's a great tool box for boosting performance.

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money
    Pros

    The software allows you to look at stats and compete daily with colleagues. Also has some cool features such as Gifs.

    Cons

    The software is integrated with SF and sometime lags with data. It doesn't always record the accurate details.

    This reviewer was invited by us to submit an honest review and offered a nominal incentive as a thank you.
    Review Source: Capterra
  • Raul from Intacct

    October 2016

    Another IS Review

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    Great product...but they often fail to release upgrade when noted...not huge issue, but just a bit frustrating.

    Review Source: Capterra
  • Corey from hanover insurance

    October 2016

    software overview of product

    Ease-of-use
    Functionality
    Quality
    Support
    Value for Money

    overall a good experince with the software easy to use go value for the money and customer support has a good sla

    Review Source: Capterra
  • Anthony from Vision33 | SAP Gold Channel Partner

    May 2016

    Inside Sale Box Sales Acceleration and Enablement

    Ease-of-use
    Quality
    Support

    I have worked in the software industry over 20 years with the biggest companies in the industry. Inside Sales Box (ISB), have done a remarkable job with our implementation. Our Biz Dev. guy Siba S Panigrahi and our Customer Experience Mgr., Pulkit Garg and the entire development team have been there with excellent responsiveness to our needs and requests. They have handled out 1 off's without hesitation and efficiently. I highly recommend ISB to any company that seriously want's to increase sales!

    Review Source: Capterra
  • Charles from Infinity International Processing Services

    February 2016

    The new ISB demo was great.

    Ease-of-use
    Quality
    Support

    With the ability to use LinkedIn and Twitter with the new system, as well as new follow-up features, this will allow more data collection per client. With more information we'll be able to have a better conversation with clients and hopefully better suit their business needs.

    Review Source: Capterra
  • Shane from Health 360 Labs

    February 2016

    Great calling software, Customer support and Easy to use to enhance Sales.

    Ease-of-use
    Quality
    Support

    Inside Sales Box is one of the best Software to save data and dialing the best part is that it keeps all the data saved and secure. I like theirs customer service like the way they resolves the issues and help Clients. I know of the person in Customer Service Namely "Amitoj" he is always very helpful and caring for Client this is the only reason i love to use this Software.

    Review Source: Capterra
  • Edison from Horizon Tech

    February 2016

    Great calling software, Customer support and Easy to use to enhance Sales

    Ease-of-use
    Quality
    Support

    This software is excellent and very easy to use this is the best calling software i ever seen and the best this is, If in any case there is an issues regarding texco Amitoj Singh is always ready to help me to resolve the issue ... I must say the best software with best CSM and that is Amitoj Singh..

    Review Source: Capterra
  • Charles from Infinity International Processing Services

    February 2016

    Review from Infinity International Processing Services

    Ease-of-use
    Quality
    Support

    Over all this is a good product. When a response is needed I am able to get assistance immediately.

    Review Source: Capterra
  • Abhilash from SO Network

    January 2016

    Inside Sales Box is a great tool to help your Inside Sales process Smooth and Productive.

    Ease-of-use
    Quality
    Support

    The product is great and a market leader in its segment. It's not a CRM that's what most people in the industry take it as. I have seen most companies emphasize on their features and functionalities for creating differentiation in the market, what is different about team ISB is apart from the focus of delivering features they are best with their Customer Service managed by the Support team and Customer Success managers. Overall a great product with a passionate team to work with, would recommend one and all to go for them.

    Review Source: Capterra
  • John from TN

    December 2014

    Fastest sales progress within 3 days of going live

    Ease-of-use
    Quality
    Support

    When we started using Texo, we expected a positive turnaround in about 7 to 15 days and finally a "break-even" on this investment in about a month. This figure was assumed keeping in mind that we were migrating from another system and our agents shall have a learning curve. The agents and the supervisor were comfortable from day 1 and surpassed all our previous records of Sales-Per-Day starting day 3 itself.

    Review Source: Capterra
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