---
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description: "Reviews of Insightly. Learn how real users rate this software's ease-of-use, functionality, overall quality and customer support. Talk to our advisors to see if Insightly is a good fit for you!"
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---

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Insightly Reviews

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[Overview](https://www.softwareadvice.com/product/2667-Insightly/)

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# Insightly User Reviews

## Reviews Summary

## Overall Rating

4.0

* * *

## Ratings Breakdown

5

(247)

4

(272)

3

(87)

2

(19)

1

(30)

## Secondary Ratings

Ease-of-use

4

Customer Support

3.8

Value for money

4

Functionality

3.9

* * *

### Pros

"I love it. If not for Insightly I'd be using spreadsheets and going crazy trying to track my long list of clients that includes boiler system bids, direct commercial and industrial system sales, building and maintaining relationships with mechanical engineers and architects, and a good number of residential boiler prospects."

"The sales pipeline views were good because you could have lots of different pipeline views with filters and segmentation options applied without having to add them every time."

"The user interface of Insightly is friendly and easy to navigate."

### Cons

"I found it to be out of my budget and not very helpful."

"Pulling a report that connects multiple objects is also very tricky and sometimes impossible which then calls for a lot of manual work outside of the CRM that can be timely."

"It worked when we were a small company, but as we scaled it became worse."

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Insightly Reviews, Pros and Cons - 2026 Software Advice