Insightly vs vcita

RATING:

4.0

(644)

Insightly has 644 reviews and a rating of 4.04 / 5 stars vs vcita which has 255 reviews and a rating of 4.46 / 5 stars. Compare the similarities and differences between software options with real user reviews focused on features, ease of use, customer service, and value for money.

Overall Rating
4.0 (644)
4.5 (255)
Ease-of-Use
4 / 5
4.5 / 5
Value for Money
4 / 5
4 / 5
Customer Support
4 / 5
4 / 5
Functionality
4 / 5
4 / 5
Last Review Written
April 15, 2024
March 27, 2024
Pros/Cons
  • Pros

  • Had all the Crm and database features you could want. Good training and onboarding process and good pricing.
  • Selected this software for a client and they love it. The dashboard is appealing and contact management is quite easy to navigate.
  • Cons

  • The email system is really poor with no hard integration just a forwarding system that doesn't really cut the mustard.
  • If you have a problem with Insightly, it will likely not be fixed.
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  • Pros

  • I like the fact that my customers and I receive confirmation of our appointments. I also am pleased that it is easy to use.
  • Calendar integration with my website, Revenue tracker, Invoicing, Easy of online payment integration.
  • Cons

  • As is it does everything a small business or single consultant needs except its painful to get clients to use the client portal once they have had a single email communication with you.
  • Sometimes confusing, or sometimes things are worded weirdly meaning I have to spend a bit of time trying to configure it properly.
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Pricing Range
$
$
$
$
$
$
$
$
$
$
Product Demo
Product Screenshot
Product Screenshot
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FrontRunners

The top products based on usability and customer satisfaction, as rated by user reviews. Check out our full methodology description for more detail.

FrontRunners

2022

FrontRunners

2023

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Ideal Customer Size
Small
Medium
Large
Small
Medium
Large
Deployments
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Cloud, SaaS, Web-Based
Desktop - Mac
Desktop - Windows
Desktop - Linux
Desktop - Chromebook
On-Premise - Windows
On-Premise - Linux
Mobile - Android
Mobile - iPhone
Mobile - iPad
Support
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
24/7 (Live Rep)
Chat
Training
In Person
Live Online
Webinars
Documentation
Videos
In Person
Live Online
Webinars
Documentation
Videos