Insightly

Zendesk

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Ratings & Reviews

Overall Rating

3.95 / 5 (481)

4.35 / 5 (2,368)

Ease-of-Use

4.0 / 5

4.5 / 5

Value for Money

4.0 / 5

4.0 / 5

Customer Support

3.5 / 5

4.5 / 5

Functionality

4.0 / 5

4.5 / 5

Last Reviewed

June 29, 2020

June 28, 2020

Pros/Cons

  • Pros

  • Insightly was very easy to use and had a number of great features. The UI was very practical and easy on the eye..

  • Easy to use, the free version is pretty robust, and there is no “click here to upgrade” clickbait. The iphone and iPad app is really good even on the free version.

  • Cons

  • i really dont have a dislike except for the pricing- but it accomplishes what i need it for

  • It's useful but overall we found it wasn't "easy" enough to use and it wasn't adopted consistently among everyone in our Company.

  • Pros

  • The interface and side menus are great and the easy of use.

  • Love the accuracy and efficiency of this software. Makes my everyday work flow so much easier and more efficient.

  • Cons

  • The navigation within the internal system can initially be a bit difficult (i.e. the naming of the tabs are not always clear), but once you know where to click, it's not too bad.

  • Background workflow good but still not as flexible as others, Salesforce service cloud for example.

Product Demo & Pricing

Demo

Pricing Range

What does it cost?

Software pricing is complicated and highly customizable. Let us help you figure out which products are really in your budget.

Advisor Recommendations & User Awards

FrontRunners

N/A

N/A

Number of times our advisors have recommended this product

(in the last 30 days)

N/A

5 Recommendations

Technical Info

Ideal Customer Size

Small

Medium

Large

Small

Medium

Large

Operating Systems

Windows

Mac

Linux

Windows

Mac

Linux

Screenshots