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insightly profile

Overall customer rating: Customer rating:

 (335)

 (7981)

Recommended by: Recommended by:

94% of users

79% of users

Operating Systems: Operating Systems:

     

     

Mobile compatibility: Mobile compatibility:

Deployment: Deployment:

Target customer size: Target customer size:

Price: Price:

Demo:Demo:

Pricing:

How it's priced: How it's priced:

Cloud deployment: Monthly or annual subscription fee for each user login; discounts for annual subscribers. Free edition with limited applications also available.

Cloud-based: A monthly subscription fee is paid for each user login.

Contract term: Contract term:

Subscription renewed monthly or annually.

Cloud deployment: A year-long contract is required and renewed annually.

Upfront costs: Upfront costs:

Additional fees for optional training services provided through partner. If you purchase at least three licenses, users have access to the customer success team, which offers phone-based onboarding sessions at no additional costs.

Fees apply for professional implementation services provided through a partner. This could include special integrations, customizations and data migration and de-duplication. These costs vary significantly depending on your needs.

Recurring costs: Recurring costs:

None, beyond subscription fees.

Fees apply for premium support.

What does it cost?: What does it cost?:

Applications:

Marketing automation: Marketing automation:

Sales automation: Sales automation:

Customer service/support: Customer service/support:

Call center: Call center:

Channel management: Channel management:

Social CRM: Social CRM:

Web self service: Web self service:

Lead opportunity management: Lead opportunity management:

Support:

Phone support: Phone support:

Not offered.

24/7 toll-free, worldwide phone support can be purchased.

Online case submission: Online case submission:

Included in subscription fee.

Online case submission with two-day response time is included in the subscription fee. Faster response time (within 1 hour) and online support for developers can be purchased.

Online support options: Online support options:

Help website and knowledge base, including instructional videos and webinars, included with subscription fee.

A help website, knowledge base and community is included in the subscription fee. Content for improving user adoption/productivity and access to a dedicated success representative can be purchased. (Tooltip: Success representative only available to those spending more than $1 million annually.)

Training: Training:

“Getting Started” online catalogue and other training resources included in subscription fee. Additional training through partner can be purchased.

A “Getting Started” online catalogue is included in the subscription fee. Additional training catalogues, customizable training templates and role-based training modules can be purchased.

* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.