Overall customer rating: Customer rating:
Recommended by: Recommended by:
94% of users
79% of users
Operating Systems: Operating Systems:
Mobile compatibility: Mobile compatibility:
Target customer size: Target customer size:
How it's priced: How it's priced:
Cloud deployment: Monthly or annual subscription fee for each user login; discounts for annual subscribers. Free edition with limited applications also available.
Cloud-based: A monthly subscription fee is paid for each user login.
Contract term: Contract term:
Subscription renewed monthly or annually.
Cloud deployment: A year-long contract is required and renewed annually.
Upfront costs: Upfront costs:
Additional fees for optional training services provided through partner. If you purchase at least three licenses, users have access to the customer success team, which offers phone-based onboarding sessions at no additional costs.
Fees apply for professional implementation services provided through a partner. This could include special integrations, customizations and data migration and de-duplication. These costs vary significantly depending on your needs.
Recurring costs: Recurring costs:
None, beyond subscription fees.
Fees apply for premium support.
Customer service/support: Customer service/support:
Call center: Call center:
Channel management: Channel management:
Phone support: Phone support:
24/7 toll-free, worldwide phone support can be purchased.
Online case submission: Online case submission:
Included in subscription fee.
Online case submission with two-day response time is included in the subscription fee. Faster response time (within 1 hour) and online support for developers can be purchased.
Online support options: Online support options:
Help website and knowledge base, including instructional videos and webinars, included with subscription fee.
A help website, knowledge base and community is included in the subscription fee. Content for improving user adoption/productivity and access to a dedicated success representative can be purchased. (Tooltip: Success representative only available to those spending more than $1 million annually.)
“Getting Started” online catalogue and other training resources included in subscription fee. Additional training through partner can be purchased.
A “Getting Started” online catalogue is included in the subscription fee. Additional training catalogues, customizable training templates and role-based training modules can be purchased.
* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.