Overall customer rating: Customer rating:
Recommended by: Recommended by:
94% of users
93% of users
Operating Systems: Operating Systems:
Mobile compatibility: Mobile compatibility:
Target customer size: Target customer size:
How it's priced: How it's priced:
Monthly or annual subscription fee for each user login; discounts for annual subscribers. Free edition with limited applications also available.
A monthly subscription fee is paid for each u
Contract term: Contract term:
Subscription renewed monthly or annually.
Upfront costs: Upfront costs:
Additional fees for optional training services provid
Fees apply for professional implementation services provided through a Zoho partner. These services include special integrations, customizations and data migration and de-duplication. Costs vary significantly depending on customer needs.
Recurring costs: Recurring costs:
None, beyond subscription fees.
No recurring costs beyond annual or monthly subsc
Phone support: Phone support:
24/7 toll-free, worldwide phone support is included in the subscription fee for “Standard,” “Professional,” “Enterprise” and “CRM Plus” plans.
Online case submission: Online case submiss
Online case submission with two-day response time is included for all editions. Faster response time (within 24 hours) is available for “Standard,” “Professional,” “Enterprise” and
Online support options: Online support options:
Help website and knowledge base, including instructional videos and webina
A help website, knowledge base and community is available to all customers. Access to a customer self-service portal with the ability to track support requests is included with “Professional” and “En
“Getting Started” online catalogue and other training res
A “Getting Started” online catalogue and other training resources, including webinars and online courses, are available for free to all customers.
* The research on this page is updated by our editorial team. Email us if you're a vendor with new information or a potential buyer with questions or comments.