# iorad Software Reviews, Demo & Pricing - 2026 > Review of iorad Software: system overview, features, price and cost information. Get free demos and compare to similar programs. Source: https://www.softwareadvice.com/crm/iorad-profile --- [Home](https://www.softwareadvice.com/) / [Knowledge Management Software](https://www.softwareadvice.com/help-desk/knowledge-management-comparison/) / iorad Software Advice offers objective insights based on verified user reviews and independent product and market research. When our advisors match you to a software provider, we may earn a referral fee. Overview [Reviews](https://www.softwareadvice.com/crm/iorad-profile/reviews/)[Alternatives](https://www.softwareadvice.com/crm/iorad-profile/alternatives/) # iorad 2026: Benefits, Features & Pricing Wondering if iorad is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. On this page - Overview - User Interface - Popular Alternatives - Pricing and Plans - Features - Integrations - User Reviews - Popular Comparisons ## Overview iorad 4.7 [(59)](https://www.softwareadvice.com/crm/iorad-profile/reviews/) Pricing Starting at $200.00 per month ### About iorad Create step-by-step, interactive tutorials that are shareable in multiple formats in a matter of minutes. The iorad software offers users to train employees on how to use the different features and also provides guided tutorials about the overall product functionality. All tutorials can be stored automatically in the iorad cloud and be downloaded as a .pdf file if needed. Wondering if iorad is right for your organization? Our Knowledge Management Software selection experts can help you in 15 minutes or less. ## iorad User Interface ## Popular iorad Alternatives Main Product iorad 4.7 [(59)](https://www.softwareadvice.com/crm/iorad-profile/reviews/) Ratings Breakdown - 4.69Ease of use - 4.55Value for money - 4.98Customer support - 4.54Functionality Pricing Starting at $200.00 per month Get Price Alternative Product [Confluence](https://www.softwareadvice.com/project-management/confluence-profile/) 4.5 [(3690)](https://www.softwareadvice.com/project-management/confluence-profile/reviews/) Ratings Breakdown - 4.25Ease of use - 4.28Value for money - 4.28Customer support - 4.36Functionality Pricing Starting at $5.42 per month Get Price Alternative Product [Microsoft SharePoint](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/) 4.4 [(5440)](https://www.softwareadvice.com/cms/microsoft-sharepoint-profile/reviews/) Ratings Breakdown - 4.08Ease of use - 4.23Value for money - 4.13Customer support - 4.27Functionality Pricing Starting at $5.00 per month Get Price Alternative Product [Notion](https://www.softwareadvice.com/project-management/notion-profile/) 4.7 [(2758)](https://www.softwareadvice.com/project-management/notion-profile/reviews/) Ratings Breakdown - 4.35Ease of use - 4.57Value for money - 4.39Customer support - 4.62Functionality Pricing Starting at $12.00 per month Get Price Alternative Product [Guru](https://www.softwareadvice.com/help-desk/guru-profile/) 4.8 [(639)](https://www.softwareadvice.com/help-desk/guru-profile/reviews/) Ratings Breakdown - 4.82Ease of use - 4.76Value for money - 4.77Customer support - 4.76Functionality Pricing Available upon request Get Price Alternative Product [Paperpile](https://www.softwareadvice.com/help-desk/paperpile-profile/) 4.8 [(122)](https://www.softwareadvice.com/help-desk/paperpile-profile/reviews/) Ratings Breakdown - 4.71Ease of use - 4.72Value for money - 4.73Customer support - 4.47Functionality Pricing Starting at $2.99 per month Get Price ## iorad Pricing and Plans Starting price: $200.00 per month Free Trial Free Version Basic $200.00 per feature, per month No plan information available Confused about pricing? We've got you covered. Get a personalized pricing breakdown tailored to your specific needs—no guesswork, no generic estimates. ## iorad Features - Popular features found in Knowledge Management Access Controls/Permissions Catalog Management Collaboration Tools Commenting/Notes Content Management Data Import/Export Discussions/Forums Document Management Self Service Portal Text Editing - More features of iorad Content Creation Contextual Guidance Customizable Branding Customizable Fields Data Quality Control Engagement Tracking Full Text Search In-App Training Interactive Content Knowledge Base Management Learning Management Multi-Language Reporting/Analytics Reporting & Statistics Self Service Tools Visual Analytics Widgets ## iorad Integrations ServiceNow Integration rated undefined from -1 review Slack Integration rated undefined from -1 review 360Learning Integration rated undefined from -1 review Freshdesk Integration rated undefined from -1 review Slab Integration rated undefined from -1 review Lessonly Integration rated undefined from -1 review See all 32 integrations ## iorad User Reviews Overall Rating 4.7 Ratings Breakdown 5 69% 4 27% 3 3% 2 0% 1 0% Secondary Ratings Ease of Use 4.7 Value for money 4.5 Customer support 5.0 Functionality 4.5 Cyril C. Verified reviewer Wholesale 11-50 employees Used other for less than 12 months Review source Reviewed July 2020 Great Product 5 Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: This software is easy to use. All cloud base. It even lets you type the instructions and the system will turn it into voice instructions. But most importantly the customer service and tech support is GREAT! Cons: It is on the pricing side but worth it. Remember the amount of time it would save you when considering using this product. Read More TK Teagan K. Verified reviewer Human Resources 51-200 employees Used daily for less than 6 months Reviewed January 2022 Iorad - Software Review 4 I would recommend this product to everyone! Whether it is internal learning or external learning, this is a tool that has helped us tremendously. The Iorad team is great and there are always new updates! Ratings Breakdown 5 Ease of use 5 Value for money 4 Functionality Pros: The text-to-speech option has been incredibly useful and time-saving for our organization. This has been a significant impact to help our team internally and externally to ensure adoption and understanding. The ability to view the Iorad in multiple formats has cut down on work for us, as it meets the need of all users! Cons: The organization of Iorad's for an entire organization could be more granular. I have also found the desktop version to not be as user-friendly. Vendor Response Teagan, thanks for your review. Happy to hear your team has gotten a lot of value from using iorad for your training needs. Good news - we are excited to release a new desktop capture version this year. Stay tuned! Thanks for being a part of the iorad family! Replied January 2022 Read More BM Blair M. Verified reviewer Education Management 51-200 employees Used weekly for less than 12 months Reviewed January 2022 Strong tool for interactive tutorials! 3 I run our customer ed program, and our users want clear, realistic practice opportunities. iorad solves this problem! Ratings Breakdown 4 Ease of use 3 Value for money 5 Customer support 5 Functionality Pros: It's easy to use and to update! I also love how the final product looks, giving our users an authentic tutorial experience. Cons: I wish it handled screen movement better (e.g. when you click a button and then need to scroll down). Vendor Response Blair, thanks for your review. Happy to hear that you are finding iorad easy to use & share with others. As far as capturing movement better... each application is coded a little differently and depending on your computer available memory it might just require you to close a few more applications and go a little bit slower through the actions for iorad to properly identify each element. Happy to take a look with you to see what can be done to improve this in the future. Please feel free to reach out. Would love to connect with another fellow CustomerEd colleague! Replied January 2022 Read More RS Rachel S. Verified reviewer Computer Software 10000+ employees Used daily for less than 2 years Reviewed January 2022 iorad tutorials aid adoption 5 Overall, very happy with iorad. The tool is easy to use and we always receive excellent customer service. Highly recommend! Ratings Breakdown 4 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: iorad's makes it easy to create detailed tutorials which allow users to practice step-by-step transactions as well as printing to PDF for desk-side work instructions. Incorporating iorad tutorials into our training helped prepare our end-users to use and adopt a new ERP system and business processes. Cons: It would be nice if the app captured key strokes in addition to clicks, but still a great tool without that feature. Reasons for choosing iorad Price, ease of use, well reviewed. Vendor Response Rachel, thanks for your review! Thrilled to hear you & the team are getting such good use out of iorad. iorad doesn't capture what content is being entered but what you can do is use our "shortcut" feature or if not a "shortcut" per se you can use the "type" tool itself to simulate keystrokes. For example, the ESC key. If you'd like to learn more, feel free to reach out. Happy to jump on a call and walk you through how this works. Thanks for being a fan of iorad! Replied January 2022 Read More JJ Joshua J. Verified reviewer Education Management 51-200 employees Used monthly for less than 2 years Reviewed January 2022 No More Screenshots 5 It's been great. I can put out training tutorials within minutes. They are easy to share with a direct-link as well as be located on the auto-generated website which can be embedded in most platforms. The interactive portion that forces users to actually perform the actions on "simulated" screenshots is amazing. Ratings Breakdown 5 Ease of use 4 Value for money 5 Customer support 5 Functionality Pros: I love the fact that it automatically creates the tutorial as I go through and perform the task without having to pause and take screenshots. Cons: The PDF printouts are very useful (especially for some end-users), but I do wish there were some more formatting options for them. Vendor Response Joshua, thanks for your review. Happy to hear you love iorad and are saving lots of time using it! Thanks for being a fan of iorad! Replied January 2022 Read More JL Jaeson L. Verified reviewer Telecommunications 11-50 employees Used weekly for less than 2 years Reviewed January 2022 Great tool for knowledge base development 5 Overall everything has worked great. Our clients love the step by step tutorials as they’re easy to follow and read. Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 5 Functionality Pros: This product saved myself and the company hours and hours of time documenting all the processes needed for our knowledge base. From the click by click snapshots and the text generated for each, this was truly a time saver Cons: The only adverse thing I can think of is that there isnt a way to easily “paste” the information step by step into our KB tool. Having to use the html coding to add to our KB was a bit tedious. Would be nice too if there’s a way to link the content to the Kb so it’s a one time update across platforms Vendor Response Jaeson, Thanks for your review. We're glad to hear its saving you & your company hours while giving you back some time in your day. We integrate with a bunch of Knowledge Management systems and continue to add to the list. Here's the list we currently integrate with: https://www.iorad.com/connectintegrations/plugins Let us know what KB you're using & we're happy to look into it with you to see what the options are to make it easier. Thanks for being a part of the iorad family. Replied January 2022 Read More SH Sarah H. Verified reviewer Computer Software 51-200 employees Used weekly for less than 12 months Reviewed January 2022 Great product! 5 We have worked closely with Iorad to improve upon needed features that we came across, such as adding copyrights to videos. The support team is always super responsive and willing to work with us to help achieve our goals. Ratings Breakdown 5 Ease of use 5 Customer support 5 Functionality Pros: The learning curve for Iorad is almost non-existent; it's incredibly easy to get started, create a video, add text-to-speech, and background music. It's suitable for our content training team to introduce step-by-step learning when onboarding clients onto our platform. Cons: The text-to-speech voices and the quick find search functionality could be honed a little better! Vendor Response Sarah, thanks for your review. Love to hear the team enjoys using iorad for your onboarding & training content. Keep on rocking it! Thanks for being a fan of iorad & continuing to provide feedback which helps us to make the product even better! Replied January 2022 Read More DS Debra S. Verified reviewer Retail 201-500 employees Used monthly for more than 2 years Reviewed January 2022 My experience with iorad 5 Ratings Breakdown 4 Ease of use 4 Functionality Pros: iorad is one of the most unique hands-on learning tools I've come across. It gives our learners a way to simulate and practice tasks that they otherwise wouldn't be able to, unless it were in a realtime situation. Cons: I feel like it's a bit clunky that the learner has to expand their view of the iorad in Lessonly. We actually have to write directions/prompts for our learners so that they don't just skip over the iorads and/or don't expand the window to get the full experience. I also feel like the written prompts/directions on the side could be made a bit more evident/larger! Reasons for choosing iorad It was one of the features that pushed us over the edge in signing our contract with Lessonly. :-) Vendor Response Debra, thanks for your review. Love to hear your team enjoys using iorad to train your learners. A few tips to try: Lessonly has a Wideview mode on the right side menu once the tutorial is embedded, you'll see the menu overlay. Third icon down, just under the trash icon. Additionally, you might try adjusting the image zoom for the embedded player inside of iorad's settings > layout> embedded player> image zoom. Try 50% or 75%. Last tip to try would be selecting a different font style within the Theme settings. Here's how: https://ior.ad/7gXc? Hope these help. Feel free to reach out - we would be happy to jump on a call and show you some more hidden gems. :) Thanks for being a part of the iorad family. Replied January 2022 Read More CL Carmen L. Verified reviewer Education Management 201-500 employees Used monthly for more than 2 years Reviewed January 2022 Saves Time 5 I love the software. Ratings Breakdown 5 Ease of use 5 Value for money 5 Functionality Pros: The software's ability to copy your actions and automatically add an explanation is a huge timesaver for me. I can make a tutorial for our users in less than 10 minutes. Cons: It does not let you reorder the steps or combine two tutorials into one. Sometimes editing a step can be frustrating if you want to change where to click. Vendor Response Hi Carmen, Thanks for your review. We're glad that iorad is saving you so much time. Wanted to let you know, iorad does allow you to re-order your steps. Here's a tutorial how: https://www.iorad.com/player/149135/Move-Steps. Additionally, you can combine 2 tutorials together using the "Import Tutorial" feature. Here's how that works: https://www.iorad.com/player/1780924/Import-tutorial . Feel free to schedule some time with us. We're happy to walk you through the app to show off some of the hidden gems to insure that you get the most out of your iorad experience. :) Replied January 2022 Read More BM Benton M. Verified reviewer Industrial Automation 11-50 employees Used weekly for less than 6 months Reviewed January 2022 Amazing software that is much needed! 5 IORAD has been a very beneficial element to add to our customer service department. The process has been extremely helpful. The customer service at IORAD has been phenomenal Ratings Breakdown 5 Ease of use 5 Value for money 5 Customer support 4 Functionality Pros: Our software platform can be intimidating to use at first. Building these tutorials for customers has been very easy and quick to do. We have had numerous compliments from several customers within the first few weeks of using it and making it available. Cons: It would be great if in the future users could have an IORAD app that would work the same way the web-capture works. We have to show customers not only how to use our web-based portal, but also our app. So it would be amazing to be able to build step by step tutorials right on your smart device. Vendor Response Benton, thanks for your review. Happy to hear iorad has eased your customer service & implementation process. Good news, we'll be releasing a new desktop capture version this year, which may improve the mobile capture process for you. Thanks for being a part of the iorad family. Replied January 2022 Read More Showing 1 - 10 of 59 Reviews [See All Reviews](https://www.softwareadvice.com/crm/iorad-profile/reviews/) ## iorad Popular Comparisons [Confluence vs iorad](https://www.softwareadvice.com/project-management/confluence-profile/vs/iorad/)[Microsoft SharePoint vs iorad](https://www.softwareadvice.com/crm/iorad-profile/vs/microsoft-sharepoint/)[Notion vs iorad](https://www.softwareadvice.com/crm/iorad-profile/vs/notion/)[Guru vs iorad](https://www.softwareadvice.com/help-desk/guru-profile/vs/iorad/)[Paperpile vs iorad](https://www.softwareadvice.com/crm/iorad-profile/vs/paperpile/)[Slack vs iorad](https://www.softwareadvice.com/crm/iorad-profile/vs/slack/)[Connecteam vs iorad](https://www.softwareadvice.com/hr/connecteam-profile/vs/iorad/) [Compare All Alternatives](https://www.softwareadvice.com/crm/iorad-profile/alternatives/) ## Other Top Recommended Knowledge Management Software [Freshservice](https://www.softwareadvice.com/help-desk/freshservice-profile/) **4.5** (733) Recently recommended **10** times [Zendesk Suite](https://www.softwareadvice.com/product/26892-Zendesk/) **4.4** (4081) Recently recommended **9** times [SysAid](https://www.softwareadvice.com/crm/sysaid-it-crm-profile/) **4.5** (520) Recently recommended **5** times [Document360](https://www.softwareadvice.com/crm/document360-profile/) **4.7** (292) Recently recommended **5** times Stuck Between Options? 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